User manual
9
TROUBLESHOOTING
Before requesting service on your Verilux
®
lamp, please read the
following:
• Make sure all power connectors, cords, and plugs are inserted fully
and securely.
• Be sure the bulb is securely seated into the socket. (See page 8)
• Make sure there is power to the wall outlet or try another outlet.
• Problem with aligning screw holes? Always start with the base and
work your way up with the shaft and attach the head last. Place your
foot on the base of the lamp on the fl oor. While holding the shaft with
your hand, gently rock the unit back and forth. Shaft should ease into
socket and screw holes will align.