Specifications

16
Sanitizing Wand Troubleshooting
The Wand will not turn on
1. Try turning on the Wand while it is connected to the AC adapter and plugged
in. If it works, the battery may not be charged or connected properly.
2. Open battery compartment, disconnect battery clips for two seconds. Re-
connect clips; re-insert battery and cover. Try again.
No blue light underneath
• Bulb may be loose from shipping.
• Bulb may be broken or otherwise need replacing.
• Be sure Wand is facing downward directly over the surface being sanitized.
If the Wand is not operated in this manner, the internal safety switch will
prevent the Wand from operating. This feature is to help prevent direct
exposure to UV-C Light. Use caution when operating the Wand and do not
attempt to override this product feature.
WARNING! These units should never be handled by children. Always direct the
UV-C rays AWAY from the eyes and skin.
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