Technical data

Verifone Finland Oy
20 Vantaankoskentie 14 FI-01670 VANTAA | tel: [phone] | fax: [phone]
www.verifone.fi
The terminal connects to Verifone reporting and downloads the blacklist. The terminal prints out to
the receipt the amount of cards on the blacklist.
4.3.5 Report explanations
The batch report lists transactions by their card type. After this the report shows the total count of
transactions and their total amount.
SENT TO TCS: The total count and amount of transactions that are sent to Verifone reporting as
online transactions
NOT SENT TO TCS: The total count and amount of transactions that have not been sent to
Verifone reporting as online transactions.
YHTEENSÄ: The total count and amount of all the transactions in the terminal’s memory.
BATCH SENDING OK: the batch sending is ok.
MAKSUPAATEPALAUTE: Acknowledgement of the previous batch by the acquirer. This is printed
if the batch has been received and forwarded by the acquirer. This does not come on weekends
and bank holidays, or if the terminal has not been in use.
AID TABLE, BIN TABLE and KEYS: These are updated if they have been changed.
KIELTOLUETTELO: this shows the amount of cards on the blacklist.
4.3.6 Issue report
The terminal sends all transactions forward from its memory to Verifone reporting. From this
service the batches are forwarded daily to the chosen acquirer. If any problems occur during the
forwarding of the batches, the terminal will print out information about the situations on an issue
report. In order to save paper, the terminal will print out 20 issues at the most.
Here are listed all the types of issues that can be printed on the issue report, and also the proper
actions that will fix the problem. The issue report will be printed from the terminal during a batch
sending until the issues are acknowledged or fixed. The term ”batch receiver” refers to the acquirer
to which the batch is forwarded from Verifone reporting.
NOTE! Once an issue is acknowledged, it cannot be in any cases sent again.
Acknowledging an issue is always the responsibility of the Merchant.
PENDING = The batch is waiting to be forwarded to its receiver
Actions = No actions required. The batch will be automatically forwarded.
OLD TRANSACTIONS = Over 20 days old transactions have been sent to Verifone reporting.
Actions = The batch can be forwarded by Verifone. Contact Verifone’s customer service. If the
transactions have already been processed through other ways, the issues can be acknowledged
from Verifone reporting or from the terminal.