Technical data
Verifone Finland
Oy
15
Vantaankoskentie 14 FI-01670 VANTAA | tel: +358 (0)9 477 4330 | fax: +358 (0)9 436 2490
www.verifone.fi
INSERT/SWIPE OR PRESENT CARD: Place the card on top of the display.
CREDIT / DEBIT: Choose the payment method
The terminal prints out the merchant’s receipt and asks to print the customer’s receipt. Press Enter
if you wish to print out the customer’s receipt. Otherwise, press Cancel.
The terminal will remind you to check the customer’s ID, if the transaction exceeds 50,00€
(depending on the card used). Press Enter, check the ID and write the last 4 digits of the social
security number and which ID was checked to the receipt.
NOTE! Contactless cards have a floor limit for contactless transactions that is defined by
the card company. When the limit is exceeded the terminal asks to insert the card into the
chip reader. In these cases the transaction is done with the chip reader.
4.1.4 Reversal
NOTE! A reversal can only be done to a transaction that is still in the terminals memory.
Press the Menu icon from the screen and choose REVERSAL.
ENTER RECEIPT NUMBER: The terminal suggests the number of the last transaction. Accept by
pressing Enter. Otherwise, type the wanted receipt number and press Enter.
The terminal informs CANCELLATION APPROVED, prints out the merchant’s receipt and asks to
print out the customer’s receipt. Press Enter if you wish to print out the customer’s receipt.
Otherwise, press Cancel.
TRANSACTION DOESN’T EXIST: The receipt number is incorrectly typed or the transaction has
been sent forward from the terminal.
4.1.5 External reversal
NOTE! External voids cannot be performed without the card that the transaction has been
made with.
With the external void you can void a transaction that has been made with another terminal. This
requires that the terminals are linked to Verifone reporting.
Select the Menu icon from the screen and choose EXTERNAL VOID
ENTER RECEIPT NUMBER: Type the transaction’s receipt number. This is found on the receipt.
INPUT SN: Enter the serial number of the terminal, in which the transaction has been made. The
serial number is located at the back side of the terminal, next to the bar code after initials S/N.
TRANSACTION TIME HHMM?: Type the time of the transaction (hours:minutes). This is found on
the receipt.
PLEASE INSERT CARD: Insert the card that the transaction has been made with into the chip
reader. The terminal connects and voids the transaction. The terminal informs CANCELLATION
APPROVED.