Instruction manual

APPENDIX B—TROUBLESHOOTING GUIDELINES
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1999 LinkPoint International, Inc. 102 LFRST23 Reference Manual
APPENDIX B—TROUBLESHOOTING GUIDELINES
This appendix identifies some problems that may be encountered and the actions necessary to
correct them.
DISPLAY PANEL
MALFUNCTION
If the LinkPoint 3000 displays incorrect information, such as an
unreadable message or nothing at all, it may have a power
problem or be a defective terminal. The terminal application
may not have been properly loaded.
KEYPAD MALFUNCTION
Check the display panel. If it displays the wrong characters or
nothing at all, refer to the section “Display Panel Malfunction”
above. Press several keys; a “beep” should be heard each time.
If the “beep” works, make sure the correct data is being
entered.
PRINTER MALFUNCTION
Check that the printer paper is properly loaded in the printer.
The printer will not operate unless a roll of paper is correctly
installed. Check the terminal for signs of power failure. Press
the [CLEAR] key and try the operation again; an improper
command may have been used.