Instruction manual

APPENDIX A—PROMPTS
LinkPoint International, Inc.



1999 99 LFRST23 Reference Manual
INVALID EXP DATE
The expiration date entered was formatted incorrectly. The
correct date format is MMYY (i.e., for January 1999, 0199
should be entered).
INVALID PIN
The transaction was DECLINED because the customer entered
an incorrect PIN.
INVALID SERVICE
Optional service is not enabled.
INVALID TERM ID
The terminal has been programmed incorrectly.
INVALID TRAN TYPE
The terminal may not be programmed to accept this transaction
(i.e., terminal may not be setup to accept this card type).
INVALID ZIP CODE
The zip code was entered incorrectly. The correct format is a 5-
or 9-digit zip code.
ITEM NOT FOUND!
The terminal could not locate the particular item number
selected. Try a different item number.
KEY NOT ACTIVE
This message displays when an unavailable key is pressed.
LINE ERROR
There may be a communication problem between the terminal
and the host computer.
MOD-10 CHECK
The account number of the swiped/keyed card is invalid.
MODEM ERROR
The terminal has detected a problem with its modem. Try the
transaction again.
MUST FIRST RECV AUTH
This message prompts for approximately three seconds each
time the [OFFLINE] key is pressed.
MUST PERFORM FULL
DOWNLOAD FIRST
This message prompts when a partial download is requested
but the application is not yet loaded into the terminal.
NO CARRIER
This message displays when a modem/RS232 error occurs.
NO DIAL TONE
This message displays when the phone line is not detected.
NO LINE
The terminal cannot detect a telephone line connection. Make
sure that the telephone cord is securely plugged into the
terminal.
NO PIN PAD
A PINpad is not connected to the terminal or it is not activated.
An ATM/Debit sale cannot be performed without a PINpad.
NO PHONE NUMBER
The message displays when the primary host and/or the
secondary host phone number(s) were not downloaded into the
terminal.