User guide

14 User Guide KeySafe 100 Copyright Verbatim Corporation 2005
5. FAQS
Q: How do I check which version of V-Safe 100 I’m using?
A: The simplest way is to right click the V-Safe 100 icon on your Store ‘n’ Go, and then
click Properties>Version in the menu that is displayed.
Q: How do I know if I’m working in my Privacy Zone or in the Public Zone?
A: If the root folder of your Store ‘n’ Go contains a file that says “Logout Privacy Zone”
then you’re in your Privacy Zone. Otherwise you’re in the Public Zone.
Q: How do I switch between the Public Zone and my Privacy Zone?
A: Launch V-Safe 100 from your desktop, Store ‘n’ Go, or the Quick Launch Bar. If you see
a prompt asking for your password, this means that you are currently in the Public Zone.
To switch to your Privacy Zone, enter your password and click OK. If you see a pop-up
window with a prompt asking you for logout confirmation from your Privacy Zone, this
means that you're working in your Privacy Zone. To switch, click OK. To remain logged
in to your Privacy Zone, click Cancel.
Q: I accidentally deleted V-Safe 100 from my Store ‘n’ Go. How can I access data in my
Privacy Zone?
A: You can still access data in your Privacy Zone. Simply restore a copy of V-Safe 100 on
your Store ‘n’ Go by downloading the application from the Verbatim website
www.verbatim.com or www.verbatim-europe.com to your desktop and copy the .EXE
file to your Store ‘n’ Go. Launch the .EXE file from your Store ‘n’ Go by double-clicking
the V-Safe 100 logo, and you can log in to your Privacy Zone using your old password.
Q: Can I use more than one Store ‘n’ Go with V-Safe 100 simultaneously?
A: No.
Q: Why can I use V-Safe 100 only on certain computers?
A: You can only use V-Safe 100 if you have administrator privileges on that computer.
Q: Is there an alternate way to format both the Public and Private Zones on my Store ‘n’ Go
if V-Safe 100 formatting fails?
A: Yes, using the OS format utility. Then copy V-Safe 100 and use it to access your Privacy
Zone.