Warranty

Fiberon Residential Limited Warranty
FIB-0291-LIT Rev A 0414
Page 2 of 4
10-year Limited Warranty
The term of this Limited Warranty (“Warranty Period”) for the Fiberon Products listed below shall be ten (10) years
from the date of original purchase by or for a residential application as long as the Original Purchaser owns the
property upon which the Fiberon Product was installed.
Fencing: Fiberon® Wood Shades® Fencing Posts, Fiberon® Fencing Posts, Veranda®
Composite Fencing Posts
b. Fiberon written instructions are available from your Fiberon dealer or your contractor or from Fiberon at
www.fiberondecking.com or by writing to Fiberon at the address stated below.
c. In the event of a failure of the Fiberon Product or Fiberon Fastener within the applicable Warranty Period as
warranted above, when properly installed, used and maintained as described above, Fiberon will replace the
nonconforming item as set forth in Section 2 below.
d. The limited warranty set forth in this Limited Warranty is the only warranty (whether written or oral, express or
implied) Fiberon makes for your Fiberon Product or Fiberon Fasteners; it is subject to all terms and conditions stated
herein and no one (including but not limited to a Fiberon dealer, installer, reseller, agent or employee) is authorized to
modify, expand or add to this limited warranty. Fiberon makes no other representation, guarantee or warranty. No
one is authorized to make any representation, guarantee or warranty on Fiberon’s behalf, and Fiberon shall not be
bound by or liable for, any representation, guarantee, warranty, or condition with regard to any Fiberon Product or
Fiberon Fastener other than as expressly stated in this Limited Warranty. THIS LIMITED WARRANTY COMPRISES
FIBERON’S SOLE AND ENTIRE WARRANTY AND OBLIGATION IN CONNECTION WITH FIBERON PRODUCTS
OR FIBERON FASTENERS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY,
CONDITION, SUITABILITY, OR PERFORMANCE, ARE EXPRESSLY EXCLUDED AND DISCLAIMED. ALL
IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NOT
EFFECTIVELY DISCLAIMED ARE LIMITED TO THE APPLICABLE STATUTE OF LIMITATIONS BUT IN NO
EVENT WILL EXTEND BEYOND THE APPLICABLE WARRANTY PERIOD. FIBERON EXCLUDES AND WILL NOT
PAY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN NO EVENT, REGARDLESS OF THE BASIS OF
ANY CLAIM OR LIABILITY, SHALL FIBERON BE LIABLE FOR ANY DAMAGES, OF ANY NATURE OR
DESCRIPTION WHATSOEVER, EXCEEDING THE ACTUAL PURCHASE PRICE, AND ANY LIABILITY SHALL BE
LIMITED TO, THE ACTUAL PURCHASE PRICE OF THE DEFECTIVE PRODUCT AS ADJUSTED ON THE BASIS
OF THE PRORATED WARRANTY SCHEDULE PROVIDED HEREIN.
2. WARRANTY CLAIM PROCEDURE
a. To make a warranty claim, the Purchaser must send a copy of this warranty document, copy of original proof of
purchase, and photos of the defective or nonconforming Fiberon Product or Fiberon Fasteners, to the address below.
Such proof of purchase must be from an authorized Fiberon Product dealer and must show (1) the date of the
purchase and (2) that sufficient Fiberon Product has been purchased to cover the number of lineal feet claimed to be
damaged. All warranty claims must be received by Fiberon within the Warranty Period and in no event later than thirty
(30) days after any discovery of a possible nonconforming nature of or other failure of the Fiberon Product or Fiberon
Fastener.
b. Claims and Notices must be sent to:
Fiberon
Consumer and Technical Support Department
181 Random Dr.
New London, NC 28127
Phone [phone] | Fax [phone] | email [e-mail]
c. Upon discovering a possible defect of the Fiberon Product or Fiberon Fastener, Purchaser must make temporary
repairs or cordon off the area at the Purchaser’s expense to protect all property and persons that could be affected. If
needed, the Purchaser must allow Fiberon to enter the property into which the Fiberon Product or Fiberon Fastener is
installed to inspect the nonconforming product. Fiberon must have made a determination on the warranty claim
before any permanent repairs or removal of materials may be undertaken. No products shall be returned to Fiberon
unless directed and authorized by Fiberon in writing to do so. Any removal or disposal of defective products shall be
at Purchaser’s expense.