User guide

My pump buttons are not acting right during a bolus
If the , or buttons are pressed and held down while a bolus is being delivered, the screen will
freeze on that amount. Once the button is released, the units will ramp up to the amount delivered so far.
Pressing and holding down the button will not stop the delivery of a bolus.
My pump will not display my blood glucose reading from my meter
1 Make sure you are using the correct meter (a blood glucose meter supported by MWT1 technology). Your
pump will communicate with this meter only.
2 Make sure your meter's RF (radio frequency) feature is on and working correctly.
3 Make sure the meter option in your pump is set to On and you have set the meter ID number correctly
on the pump.
4 Make sure your pump does not have a low battery alert condition.
5 Make sure the meter is within 1.2 meters (4 feet) of the pump without anything in between such as
another person, a wall, etc.
6 Make sure there is no RF (radio frequency) interference from other electronic devices that could prevent
communication. These devices can include some cell phones, cordless phones, televisions, computers,
radios, other Paradigm pumps, meters and pump remote controls. To restore communication, simply
move away from these other types of devices, or turn them off.
7 Your pump will not show another reading. Make sure the pump is idle and the HOME screen is blank.
8 If your pump still does not receive your blood glucose reading from the meter, use the up/down buttons
to manually enter your blood glucose (in the ENTER BG screen).
I dropped my pump
Take care to protect your pump from being dropped.
1 Check that all connections are still tightly in place.
2 Check the LCD, keypad and pump case for cracks or damage.
3 Check infusion set, including the tubing connector and tubing for cracks or damage.
4 Review the status screen, basal rates and other pump settings.
5 Perform the Selftest procedure located in the UTILITIES MENU.
6 Call your local Medtronic Diabetes representative for assistance.
Troubleshooting, alerts and alarms176