Table of Contents Welcome to the Veo™ Mobile Connect ............................................................ 2 Minimum System Requirements ...................................................................... 3 Software and Installation ................................................................................. 4 How to connect the Veo Mobile Connect .................................................... 5-6 The Veo Mobile Connect Suite ............................................................
Welcome to the Veo™ Mobile Connect The Veo Mobile Connect Digital PC Camera is a terrific camera for on-the-go professionals, students and anyone else who wants to communicate more effectively over the Internet. Share digital photos in seconds. Send video clips in a snap. Videoconference with ease. The Veo Mobile Connect gets you connected ...
Minimum System Requirements Hardware PC with an AMD K6 or Pentiumclass processor that operates at 300 MHz or faster 32 MB or more RAM 280 MB of available hard drive space CD-ROM Drive One available USB port on your computer to plug in the camera Display adapter capable of 800x600 in 16 bit color Standard microphone for sending video mail and videoconferencing messages (Microphone not included) Internet connection (Required for video mail and videoconferencing software) Software Microsoft Windows 98, 2000, M
Software and Installation Install the software before connecting your Veo Mobile Connect! If you have already plugged the camera into the computer, please unplug it before installing the software. 1. Insert the CD-ROM into your CD-ROM drive. 2. Autorun will display the Veo Mobile Connect Installation screen.* Click Install. 3. On the Install window, de-select any additional software you do not wish to install. Click Continue. 4. Follow the prompts to finish the installation.
How to connect the Veo Mobile Connect Plug the USB connector on the camera into any available USB port on your computer. A window should appear and recognize a new device being installed. Note: If your computer does not recognize a new device installed, please refer to the Troubleshooting section of the manual (see pages 34-40).
How to Mount the Camera Rotate clip horizontally or vertically Pull to clip 6 Clip to your laptop screen
The Veo Mobile Connect Suite 1. Double-click the icon on your desktop or click on Start->Programs->Veo Mobile Connect->Veo Mobile Connect Suite. 2. The Application window opens and displays your camera’s video image. Note: If you do not see an image: a) Try closing and re-opening the Veo Mobile Connect Suite - OR b) Unplug the camera, restart your computer. Then plug the camera in again. If you still cannot see any images, please consult the Troubleshooting section.
Explanation of Buttons A B C D E F G A. Snapshots 1. Focus and adjust the camera as necessary. 2. Select the desired resolution, then click the Snapshot button. 3. The snapshot button will automatically save photos to the Album. Note: Depending on your Capture settings, snapshots are captured in either .JPG or .BMP file format. B. V-Mail (Compressed Video for E-mail Purposes) 1. Focus and adjust the camera as necessary. 2. When ready to record, click the V-Mail button.
7. To send your V-mail, finish viewing the video or click Stop on the playback controls. You must click Stop or finish playback so that Preview and Send buttons reappear. a. Click Send to launch your default E-mail program - OR b. If you are using America Online or web-based e-mail, please refer to the Send V-Mail or Snapshots section on Page 16 to Page 18. If you are unable to launch your e-mail program, it is possible that your e-mail program cannot be designated as a Mail Agent.
D. Save (to Album) 1. The Save button stores “Capture” video and “V-Mail” files to the Album. 2. Images are automatically saved to the album after taking a snapshot. E. Mirror 1. Click the Mirror button before recording to flip the video image horizontally. F. Settings The Settings dialog box consists of 3 tabs to adjust video and image options – Capture, Video, and Mail Agent. To access options, click the Settings button: 1. 10 Capture a.
b. Snapshot Delay: When self-timer is enabled, select the number of seconds to delay capture. c. Enable Audio: This allows you to record video with audio. Adjust the volume by moving the slider across the slide bar.* d. Snapshot Image Format: Select JPEG for compressed pictures and BMP for uncompressed pictures. *Note: An external microphone is required for this function. 2. Video* *Depending on the camera model, not all Video Quality options are available. a. b.
3. Mail Agent a. 4. Simple MAPI Clients: For E-mail programs that allow users to change default mail agents. This will allow you to send VMail and Snapshots directly from the Veo Mobile Connect Suite. You may need to adjust the settings or options in your E-mail program. Please refer to the section Send VMail or Snapshots later in the manual. Advanced* Video Quality Control: Adjust the color settings to optimize the image quality.
G. Album When the Album button is selected, the Album will slide out from the Application displaying thumbnails of your saved files along with additional options. Please refer to the Album Application below for a detailed explanation of features (see next page).
The Album Application The Album stores all your video clips, V-Mail, and snapshots displayed as thumbnails. An icon on each thumbnail represents the following: Snapshot Video Clip V-Mail Album Tool Bar To review and manage your files, click once to select the desired thumbnail and any of these tools: Open- Open files. Send- Send files by e-mail. Print- Print snapshots. Save- Save to another folder or disk. Delete- Delete any unwanted files from the Album. Detail/Large- View in detail/large thumbnails.
View Files 1. Click once on thumbnail to select the file to be viewed. 2. Choose Open from the tool bar. 3. Double-clicking on the thumbnail will also open the file. Note: Snapshots will open in your default viewing application. When viewing video clips and V-Mail from Album, your default media player will open. Print Snapshots 1. Select the snapshot to be printed and click the Print button. Note: For best snapshot print quality, adjust print size relative to image resolution.
How to send Snapshots and Videos America Online AOL does not support MAPI functions. If you click the Send button in the Veo Mobile Connect application, it will not respond. a. To send V-Mail and Snapshots to AOL and non-AOL members: i. Click on the AOL Write icon. ii. Click on the Attachments button. iii. Click on the Attach button and change the directory to C:\Program Files\Veo Mobile Connect\Album. iv. Double click on the desired file, i.e., cap[###].exe for V-Mail or cap[###].bmp/.
Applications with MAPI Support* 1. In the Album, select the file you want to send. 2. Choose Send from the tool bar. This will open your default e-mail application. 3. Type your message and send it in the normal manner. Your V-Mail or snapshot will be sent as an attachment. *Note: Check under camera settings to make sure MAPI is selected.
Web-based e-mail programs Web-based e-mail such as Hotmail or Yahoo! Mail do not support the “Send” button in the Veo Mobile Connect Suite. When using web-based e-mail, you will need to attach the snapshot or videos to your e-mail. 1. Log-in to your web-based e-mail. 2. Compose a new e-mail message. 3. Depending on your web-based e-mail service, look for the Attach, Attachments, or Insert option to attach your snapshot or video. You will be prompted to browse for the desired file you want to attach.
Microsoft Windows Messenger Guide Microsoft Windows Messenger has been included with Microsoft Windows XP to provide the latest in point-to-point videoconferencing. To ensure that you obtain the most from your camera experience, we have compiled this brief instruction guide to help you get started. Note that this guide is provided only as a reference and is not endorsed by Microsoft.
Starting Windows Messenger 1. Click on Start->All Programs->Windows Messenger to start Windows Messenger. 2. You will be prompted with the sign in screen. Enter your e-mail address and password and then click “OK”. For example, any address ending in @hotmail.com or @msn.com can be used.
3. Windows Messenger will sign you in. 4. The people on your contact list will appear. If you want to connect with another user for videoconferencing, you will need to add them to your contact list, using the “Add” button. Follow the rest of the directions in Windows Messenger to add your friends or family to your contact list.
Using Windows Messenger for Videoconferencing Double-click on the person’s name that you would like to connect with.
Starting your camera Make sure that no other program is using your camera. If you have any other PC Camera or videoconferencing software that is already in use, make sure to close these programs first. To turn your camera on, click the “Start Camera” button. The text message window will also display the message, “You have asked to have a video and voice conversation. Please wait for a response or Cancel (Alt+Q) the pending invitation.
Once connected to the other person, your screen will appear similar to the image pictured. The other person’s video will appear in the large video window, while your own video will appear in the lower right corner as a Picture-in-Picture window. If you have a soundcard and microphone, the options for voice will also be available. You have the options to adjust your speaker volume or mute the microphone.
Microsoft Windows NetMeeting Microsoft NetMeeting has been included with your camera to provide videoconferencing capabilities. As one of the most widely distributed and versatile videoconferencing applications on the market, you will be able to communicate with anyone in the world as long as all parties are connected through Microsoft NetMeeting. As a result of its large distribution base, you will find that most owners of a pc camera will already have some exposure to the software and probably own a copy.
How to use Microsoft NetMeeting Once you have all the necessary components of Microsoft NetMeeting installed and tested to ensure it is working properly, this section of the guide will provide some basic tips on videoconferencing. If you require additional assistance, more information can be obtained from Microsoft at: http://www.microsoft.com/ windows/netmeeting IMPORTANT: Make sure the Veo Mobile Connect Suite and any other video camera applications are closed before starting Microsoft NetMeeting.
3) Turn your camera on by clicking the Play/Pause button to initiate the video stream (this may take up to a minute depending on your computer). Adjust the camera angle and focus to ensure a clear picture of you for your videoconferencing partner.
Connecting to another NetMeeting user There are a few methods to connect to another user who is using NetMeeting. Connecting to another NetMeeting user is easy via the MSN Messenger service, simply download and install MSN Messenger from Microsoft at http:// messenger.msn.com. Directions for installing and setting up MSN Messenger will be shown on the MSN Messenger webpage. Connecting via MSN Messenger: With MSN Messenger, you can send instant messages to your friends and family if they are online.
2) Double-click on the person you are trying to videoconference with to initiate a text-based conversation. This will bring up a window similar to the interface shown below. You may now have a text-based conversation in this window. 3) Next, click on the “Invite” button and then select “To Start Microsoft NetMeeting” which will automatically start Microsoft NetMeeting. The other person will receive an invitation to start Microsoft NetMeeting.
4) If the other person you are connecting to accepts the invitation to start Microsoft NetMeeting, you will automatically be connected. You will receive video in a window similar to this. The person who you are calling will appear in the large main window while you will appear in the smaller Picture-in-Picture window. Note: If you are using a dial-up connection, the video will move at approximately 5-10 frames per second.
Connecting using an IP address: To have a direct connection with another user, you must first obtain an IP address. IP addresses for most dial-up connections will change every time you log on to the Internet. For this reason, you must get the IP address from the person you are trying to contact each time. You can also determine your IP address and then send it to the other person who will use NetMeeting to call you. To obtain your IP address, first connect to your Internet Service Provider.
Method B: If you are using Windows 98/Me, click on the Start button -> Run -> then type: WINIPCFG If you are using Windows 2000, click on the Start button -> Run -> then type: IPCONFIG You can send your IP address to the person who you are calling or they can send you their IP address by e-mail or through an Instant Messaging application such as MSN Messenger. To connect to a person using their IP address, you can enter it into the highlighted area (as shown below).
Microsoft Windows Messenger and NetMeeting Support & Resources This guide has been intended to provide a brief introduction to Microsoft NetMeeting. For more in-depth questions or to obtain technical support for Microsoft NetMeeting, please refer to the information listed below. The resources listed below are third-party sources and are neither endorsed nor supported by the camera manufacturer and have been provided only as a reference. Microsoft Windows NetMeeting: http://www.microsoft.
Troubleshooting for Veo Mobile Connect Problem: The power light does not come on when the camera is plugged in. Solution: The light will come on when you run any of the camera applications, but will not turn on if the camera is just plugged in. Problem: Missing Windows system files. Solution: The Windows system files can be found on the Veo CD.
Figure 1 • • Figure 2 Next, fill in the checkbox for the “Use VFW” option and then press the “Fix it” button. (Figure 2) Plug the Veo Mobile Connect back into the computer and then click on “Click here to restart video” to restart the Veo Mobile Connect. This will allow the camera to start up properly. If the problem persists, please consult our extended troubleshooting tips on our website at http://www.veoproducts.com Problem: “Class not registered.
Problem: Windows doesn’t detect the camera when you plug it into the USB port. Solution: When you plug in the camera after installing the drivers and software, Windows will detect the camera and begin installing the drivers for the Veo Mobile Connect. If you are getting no response from Windows when you plug the camera in, this can be a sign that your USB port is not configured properly, is disabled, or has malfunctioned.
may have a problem with the software driver. Double-click on the Veo PC Camera with the yellow “!” or red “X” to check the Device Status. If the camera has a yellow exclamation mark in the Device Manager with the message: “NTKERN.VXD device loader could not load the device driver (Code 2)” please follow either section A (if using Windows 98/ 98SE) or section B (if using Windows Me): A. Windows 98/98SE: 1) Remove the Veo PC Camera from the Device Manager.
online at http://www.veoproducts.com. B. Windows Me: 1) Click on a button named “Update Driver.” Click this button to update the driver. 2) Make sure “Automatic search for a better driver. (Recommended)” is selected, then press “Next.” 3) Windows Me will then proceed through a detection process, searching for better drivers. 4) After the detection process you will get this message: “Windows was unable to locate an updated driver for this device, but did find other drivers that should work with this device.
Problem: “The supplied user buffer is not valid for the requested operation. hr=0x80070618” Solution: Your computer may have mismatched versions of the Windows system files. Replace the mismatched files with the files from the Veo Mobile Connect CD. The correct version of the Windows system files can be found under D:\Microsoft\WinXXXX where XXXX is the operating system you are using and D:\ is the letter of your CD-ROM drive.
Problem: Audio doesn’t work Solution: Make sure your microphone is plugged into your sound card correctly. The microphone jack on your sound card is usually labeled MIC or with a microphone symbol. Also try plugging the microphone into other jacks. Make sure it is not plugged into the speaker or output jack. If this does not work, please refer to your sound card or microphone manuals. Problem: You cannot play back an AVI/EXE video file.
Additional Help and Resources For detailed Technical Support, Frequently Asked Questions, and resources about the Veo Mobile Connect, the website is accessible directly by clicking the ? (Online help) button on the top right hand corner of the Album or by selecting the Veo logo at the bottom of the application. The website is also accessible at the following URL address: http://www.veoproducts.com. For technical support by phone, please call (408) 474-0494.
