COMMERCIAL MODEL T8850 Owner’s Manual & Installation Guide
CAUTION Follow the Installation Instructions before proceeding. Set the thermostat mode to “OFF” prior to changing settings in setup or restoring Factory Defaults. FCC Compliance Statement This equipment has been tested and found to comply with the limits for an intentional radiator, pursuant to Part 15, subpart C of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Cet appareil est conforme avec Industrie Canada, exempts de licence standard RSS(s).
Glossary of Terms Auto-Changeover: A mode in which the thermostat will turn on the heating or cooling based on room temperature demand. Cool Setpoint: The warmest temperature that the space should rise to before cooling is turned on (without regard to deadband). Deadband: The number of degrees the thermostat will wait, once a setpoint has been reached, before energizing heating or cooling. Differential: The forced temperature difference between the heat setpoint and the cool setpoint in Auto Mode.
Table of Contents GET TO KNOW YOUR THERMOSTAT Home Screen......................................................................................... 1 Menu Screens........................................................................................ 1 Dropdown Dashboard............................................................................ 2 Care and Use of Your Thermostat.......................................................... 3 QUICK START Selecting Your Desired Temperature and Mode.............
Table of Contents DISPLAY............................................................................................. 21 Active Brightness....................................................................... 22 Idle Brightness........................................................................... 22 Night Dimmer............................................................................. 22 Maintenance............................................................................... 23 PREFERENCES......
Table of Contents GENERAL SETUP.................................................................................38 Units (F or C)..................................................................................38 Language.......................................................................................39 Smart Recovery On/Off..................................................................39 AUTOMATED DEMAND RESPONSE......................................................40 INSTALLATION SETTINGS.......
Table of Contents WI-FI ...................................................................................................62 Status...............................................................................................63 Setup...............................................................................................63 Local API..........................................................................................63 Secure API...................................................................
Get To Know Your Thermostat Home Screen Outdoor Temperature Backlit ColorTouch Display (If optional accessory is used or connected to Skyport) Drop Down Sensor Button Connectivity Symbol Table Connectivity Symbol Warmer Button Not connected to Wi-Fi SD Card Slot Connected to local access point w/IP address without Skyport enabled Connected to local access point w/IP address, but not yet connected to Skyport Cooler Button Menu Button Connected to Skyport Fan Button Mode Buttons Override Button D
Get To Know Your Thermostat Dropdown Dashboard The Dropdown Dashboard displays temperature, and other readings. It will also show the high and low readings of the day.
Get To Know Your Thermostat Care and Use of Your Thermostat Pencils, pens and other sharp objects should never be used on your thermostat; these may damage your touchscreen. Only use your finger tip to press the touchscreen buttons. Use a soft, damp cloth to clean the screen. DO NOT USE ABRASIVE CLEANERS OR CLEANERS THAT CONTAIN SOLVENTS. DO NOT SPRAY ANYTHING DIRECTLY ONTO THE THERMOSTAT.
Quick Start - Temperature, Modes & Fan Selecting Your Desired Temperature and Mode Press or to adjust temperature Cool Setpoint The Heat or Cool Setpoint is the temperature the room has to reach before heating or cooling will turn on. Fan Warmer Button (Without regard to deadband) Cooler Button Heat Setpoint Press or the MODE Icon HEAT will allow only heat operation. COOL will allow only cool operation. AUTO will allow both Heat and Cool operation. OFF - heating and cooling systems are turned off.
Quick Start - Override Using the Override Button OVERRIDE NOTE: Override may only be used when the thermostat is set to Program RUN or Holiday ON modes. Override Unoccupied Operation - During programmed, unoccupied periods, pressing the OVERRIDE button will force the thermostat into Occupied 1 settings. When the OVERRIDE button is pressed, a timer screen will appear and allow the user to choose from 30 minutes to up to 4 hours of override time.
Quick Start - Set Time & Date Set Time & Date NOTE: When the thermostat is connected to a Skyport account, the Time & Date are automatically synchronized to the Skyport Cloud, including automatic Daylight Savings adjustments. Your time zone is selected in the Skyport web application.
Quick Start - Set Time & Date Setting the Time Press Press MENU then to scroll down. Set Time & Date Press Set Current Time Press Press hr + hr - BACK and (12:00 AM) min + min - when finished. Choose Use AM/PM - ON For 12 hour AM/PM clock Use AM/PM - OFF For 24 hour clock Press BACK when finished. 7 to set the current time.
Quick Start - Set Time & Date Setting the Date Press Set Current Date Press 6/1/2013 to set the current month and year. or Press the day on the calendar Su Mo Tu We Th Fr 27 28 29 30 1 2 Sa 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Press 1 2 3 4 5 6 7 when finished. BACK Daylight Savings Setup Turn Daylight Savings Time on or off. Adjust when Daylight Savings Time begins. Adjust when Daylight Savings Time ends.
Quick Start - Connect to Wi-Fi Connect to Wi-Fi (from initial start up) When power is connected to the thermostat and it has not been configured to connect to a Wi-Fi Access point, the following message appears: Wi-Fi Set Up No Wi-Fi access points are configured for your thermostat. Would you like to set up one now? YES YES NO Press YES Select the access point you wish to connect to from the list. Enter the password for the Wi-Fi Access Point and press NEXT. Select automatic setup and press NEXT.
Quick Start - Connect to Wi-Fi (from menus) 72 MENU Press MENU 72 Press DOWN Press Wi-Fi • Wi Fi Setup Press Wi-Fi Setup Select the access point from the list that you want to connect to. Enter the password for the Wi-Fi Access Point and press NEXT. Select automatic setup and press NEXT. When finished, a dialog box will appear confirming the successful connection to the local Wi-Fi Access Point. Select OK, then the Wi-Fi status page will appear.
Quick Start - Connect to Wi-Fi (from menus) Although there is more than one way to create a Skyport account, the steps below illustrate creation from a browser. If the thermostat is connected to the local Wi-Fi Access Point, but not yet joined to a Skyport account, you may join the thermostat to an account by doing the following: Select MENU from the thermostat’s home screen. Scroll down Select Skyport Select Skyport Account and follow the onscreen instructions. • Skyport Account 1.
Main Menu Buttons - Schedule Schedule View My Schedule Edit My Schedule Unoccupied Settings Mode (Auto) Off Auto Heat Cool Heat Setpoint (55˚) Cool Setpoint (85˚) 12
Main Menu Buttons - Schedule Schedule This thermostat features up to 3 Occupied time periods per 24 hour day. View My Schedule Press a day of the week to view its settings. This may be repeated for each day. Edit My Schedule Press and select day(s) to program Select individual day(s) or Select groups of day(s) Then press NEXT Press and select a Time Period (Occupied 1, Occupied 2, or Occupied 3) to edit. TIP: Occupied 2 will override Occupied 1, and Occupied 3 will override Occupied 1 & 2.
Main Menu Buttons - Schedule Edit My Schedule (Continued) Adjust Mode, Start Time, Stop Time, and Heat and Cool Setpoints to desired settings. The Time Period May also be Enabled or Disabled. Un-check the enabled box for Time Periods you don’t want to use. Press DONE when finished. Mode Heat and Cool Setpoints Enable/Disable Time Period Start Time Stop Time Done When you are finished editing the time periods press NEXT Review your program. Press SAVE to keep your program.
Main Menu Buttons - Fan Settings Fan Settings Who To Fan - Auto Call For Service Occupied Fan State (Auto) On Auto View Purge Fan Runtime- Graphs OFF Preoccupancy Purge Time (15 mins) 15
Main Menu Buttons - Fan Settings Fan Settings The fan may be set to run continuously during Heat, Cool, Auto, and Occupied modes. A Preoccupancy Fan Purge schedule may also be set. Press to turn fan On to run continuously or Auto for fan to run only with heating or cooling. Fan - ON Fan - Auto Occupied fan state (On) Press to turn fan On to run continuously during Occupied mode or Auto for fan to run only with heating or cooling. Fan Purge - OFF Press to turn on Preoccupancy Fan Purge.
Main Menu Buttons - Screensaver Screensaver Who To Call For Service Screensaver - OFF View Runtime Graphs Screensaver Setup Screensaver Turn On Delay Screensaver Type Slideshow Digital Clock Analog Clock Change Image After...
Main Menu Buttons - Screensaver Screensaver The Screensaver allows you to create custom slideshows. Screensaver - OFF Screensaver - ON Screensaver Setup Screensaver Turn On Delay (5m) How long after a button press for the Screensaver to appear. 1, 3, 5, or 30 minutes Screensaver Type (Slideshow) Slideshow, Digital Clock, Analog Clock Change Image After... 15, 30 seconds - 1, 5, or 10 minutes Use Theme Images - OFF Slideshow uses included Theme Images.
Main Menu Buttons - Alerts Alerts View Current Alerts Reset Alerts Reset Air Filter Alert Reset UV Lamp Alert Set/Edit Reminders Service Call Reminder - OFF Days Until Service Call (0 days) Air Filter Reminder - OFF Set Max Filter Runtime (300 hrs) Set Max Filter Days (0 days) UV Lamp Reminder - OFF Max UV Lamp Runtime Service Information...
Main Menu Buttons - Alerts Alerts The alerts let you know when your system needs service. View Current Alerts View and reset current service alerts here. Alerts will appear on the bottom bar of the Home Screen. Press to view and reset current alerts. Reset Alerts Clear and reset current service alerts. Set/Edit Reminders Set service alert runtimes and turn reminders on or off.
Main Menu Buttons - Display Display Active Brightness Idle Brightness Night Dimmer Auto Night Dimmer - OFF Set Idle Brightness Set Dimmer Schedule Maintenance Screen Cleaning Touch Calibration 21
Main Menu Buttons - Display The display brightness options may be adjusted in this menu. Display Active Brightness (80%) You may select how bright the backlight is while the thermostat is active. The display is active for 3 minutes after last touch, it then goes Idle. Idle Brightness (30%) You may select how bright the backlight is while the thermostat is idle. Night Dimmer You may dim the brightness of the screen at night.
Main Menu Buttons - Display Maintenance Maintenance allows you to clean and calibrate the touch screen. Screen Cleaning Screen Cleaning Mode disables the touch feature for 15 seconds so the screen may be cleaned without altering any settings. Use a soft cloth without solvents or abrasive cleaners Touch Calibration Under normal circumstances, the touchscreen should not need to be calibrated. Touch and hold the center of the targets as they appear on the screen for 3 seconds.
Main Menu Buttons - Preferences Preferences User Interface Themes Custom Wallpaper Heat/Cool Indicator Heat/Cool Indicator OFF Taskbar red/white OFF Room Temp red/blue OFF Mode Status red/blue OFF Sound Options Beep - OFF Beep Sound 24
Main Menu Buttons - Preferences Preferences You may set the type of background that appears on the thermostat Home Screen. User Interface Themes (ocean) This thermostat has several high quality background themes to choose from. NOTE: At 7pm, the background will change to an evening scene. At 7am it will return to a daytime scene. Custom Wallpaper You may choose your own background image by selecting a photo that you have uploaded from an SD memory card.
Main Menu Buttons - Holidays Holidays Holiday Schedule - OFF Edit Holidays Preset Holidays 26
Main Menu Buttons - Holidays Holidays The Holiday Schedule allows the Color Touch Screen to follow a fully customizable preset, weekly, monthly, and yearly holiday program. The thermostat will stay in Unoccupied settings while Holiday is active. Holiday Schedule - OFF Press to turn Holiday Schedule On or Off. Edit Holidays Start by selecting a Holiday. Info You may continue to select more holidays or you can press the Repeat button for recurring holidays.
Main Menu Buttons - Holidays Edit Holidays (Continued) Deselecting Holidays You may deselect a holiday simply by pressing on it. Press BACK to save your changes and return to the Holiday menu. If you choose to deselect a holiday that is part of a Custom Repeating Program, the screen below will appear. Marking Non-Holidays You will now be prompted to mark this day only as a non-holiday or edit All repeating holidays that affect this day. Press SAVE to mark only this day as a non-holiday.
Main Menu Buttons - Holidays Edit Holidays (Continued) Editing Repeating Holidays (continued) You may now delete all repeating custom holidays in this group by pressing the ON box to uncheck your selection. Press SAVE to return to Holiday editing screens. Preset Holidays You may choose from several standard preset holidays to observe. When the preset holidays are set to ON, they will be observed every year on that date.
Main Menu Buttons - Security Security Auto Screenlock Auto Screenlock - OFF Set Passcode Lock After...
Main Menu Buttons - Security Security settings may be set to limit or prevent changes to your thermostat. Security Auto Screenlock Auto Screenlock - OFF Auto Screenlock - ON Set Passcode (code not set ) NOTE: Code must be set before Auto Screenlock can be turned on. Use keypad to enter and confirm passcode. When the thermostat is locked, the bottom bar of the display will show: Press UNLOCK then enter passcode to access thermostat settings. Lock After...
Main Menu Buttons - Information Information My Thermostat View Runtime Graphs Last 7 Days - Cooling Last 7 Days - Heating Last 7 Days - Override Delete Runtime Data Who To Call For Service 32
Main Menu Buttons - Information Information This button contains valuable service and system runtime information. My Thermostat View your thermostat dip switch settings, equipment status, runtimes, and other settings. View Runtime Graphs Track your system’s runtime/energy usage. Last 7 Days - Cooling Press the information icon to learn more about each graph *NOTE: The runtime graphs are updated at 12:00 AM each day. Last 7 Days - Heating Press anywhere on the screen to return to the submenu.
Main Menu Buttons - Settings Settings Thermostat Name Available Modes All Modes Including Auto Heat and Cool Heat Only Cool Only SD Card Import Settings from SD Card Export Settings to SD Card General Setup Units Fahrenheit Celsius Language English Spanish/Espanol French/Francais Smart Recovery - ON/OFF Automated Demand Response Installation Settings Heat & Cool Stages Heat & Cool Stages Compressor Stages Aux Heat Stages (Continued next page) 34 } Availability depends on Heat Pump dip switch set
Main Menu Buttons - Settings Settings (Continued) Installation Settings Timers & Deadbands Cycles Per Hour Min Heat/Cool Difference Compressor Min Off Time 1st Stage Deadband 2nd Stage Deadband 2nd Stage Deadband 2nd Stage Timer 2nd Stage Turnoff Point Deadband Setpoint 3rd Stage Deadband 3rd Stage Deadband 3rd Stage Timer 3rd Stage Turnoff Point Deadband Setpoint 4th Stage Deadband 4th Stage Deadband 4th Stage Timer 4th Stage Turnoff Point Deadband Setpoint Continued 35
Main Menu Buttons - Settings Settings (Continued) Installation Settings Heat Pump Settings Heat Pump Lockout - Enabled/Disabled HP Lockout Outdoor Temp Aux Heat Lockout - Enabled/Disabled Aux Heat Lockout Temp Fan Off Delay Sensor Settings Control Sensor Thermostat Sensor Only Wired Sensor Only Average Wired/Thermostat Wired Sensor Use Use as Outdoor Sensor Use as Remote Sensor Use as Supply Sensor Use as Return Sensor Calibrate Sensors Thermostat Wired Sensor (Continued next page) 36
Main Menu Buttons - Settings Settings (Continued) Installation Settings Test Outputs Dealer Information Dealer Name Contact Name Dealer Phone Dealer Email Dealer Website Upgrade Firmware Delete Custom Images Calibrate Clock Factory Defaults Restart Thermostat 37
Main Menu Buttons - Settings Settings Thermostat heating and cooling options are found in this menu Thermostat Name Use keypad to name your thermostat. The name is displayed on the Home Screen. (Up to 14 characters) Name appears here Available Modes (all) Choose the desired modes the thermostat will use: Heat, Cool, Heat & Cool, or Auto (All). For example, if you only have a heater, choose Heat, and only Heat & Off modes will be available. This will simplify the operation for the user.
Main Menu Buttons - Settings General Setup (Continued) Language (en) English Spanish/Español French/Français Smart Recovery - OFF Smart Recovery - ON Smart Recovery turns on the heat before the Occupied start time to bring the room temperature to the Occupied setpoint at the start of the Occupied time period. Please allow 4-8 days for Smart Recovery time to adjust. When used with a heat pump, electric strip heat will be disabled while Smart Recovery is active.
Main Menu Buttons - Settings Overview Automated Demand Response ColorTouch thermostats support the handling of specific signals from the utility provider. The utility generated signals carry pricing information and/or setback actions that alter the comfort settings of the thermostat in order to reduce energy usage on demand. This is known as Automated Demand Response or ADR for short.
Main Menu Buttons - Settings The Demand Response configuration page, shown below, is where the thermostat is configured to respond to the energy provider’s signals. It also sets operational parameters for the thermostat. The left column of the ADR configuration page allows or prevents access by the utility. Here communication with the utility and your thermostat may be turned On or Off. The selected utility will provide a Program ID. The Account ID would normally be the occupants utility account number.
Main Menu Buttons - Settings The right column of the ADR configuration page is where the occupant adjusts the operational parameters for ADR. The utility may send up to 3 types of ADR signals to Skyport. These are: 1) Pricing for the cost of energy, 2) An Offset to the occupants’ comfort setpoints, and 3) a signal to enforce discrete or Static setpoints. The Maximum Cooling Setpoint and Minimum Heating Setpoints for ADR events are adjusted here.
Main Menu Buttons - Settings Selecting the Overview tab of the ADR page will cause a summary of ADR events to be displayed.
Main Menu Buttons - Settings Automated Demand Response Utility and Program setup must be done at the Skyport Cloud Services account. From the thermostat Home Screen, press the ‘Menu’ button, then select ‘Settings”. From the above screen the ‘Automated Demand Response’ button is pressed. By selecting ADR – On, the user can participate in ADR events triggered by their utility, or price dependent events.
Main Menu Buttons - Settings Selecting the ‘Price Dependent Action’ button allows the user to determine what action is taken when the price rises above the set threshold. In the above example; if the price threshold is exceeded, the thermostat will invoke the ‘Offset Setpoints’ configured for an ADR event until the event is over. Please note that the Threshold price may only be set in the Skyport Cloud Services account. Selecting ‘Skip Event’ will take no action when the set price threshold is exceeded.
Main Menu Buttons - Settings The user may limit the maximum Cooling Setpoint.
Main Menu Buttons - Settings The user may limit the minimum Heating Setpoint.
Main Menu Buttons - Settings The user may adjust the ADR Cooling ‘static’ Setpoint.
Main Menu Buttons - Settings The user may adjust the ADR Heating ‘static’ Setpoint.
Main Menu Buttons - Settings The user may adjust the ADR Cool offset. During an ADR event the cooling setpoint will be adjusted by the amount of degrees configured in this step.
Main Menu Buttons - Settings The user may adjust the ADR Heat offset. During an ADR event the heating setpoint will be adjusted by the amount of degrees configured in this step.
Main Menu Buttons - Settings When an ADR event is pending, and hasn’t started yet, there will be a yellow leaf on the top bar. This will be accompanied by associated text as shown below. During an ADR event there will be a green leaf on the top bar. This will be accompanied by associated text as shown below.
Main Menu Buttons - Settings If a Warmer or Cooler button is pressed during an active ADR event, then the user is presented with this opt-out screen. If a pricing triggered ADR event is enabled, there will be a green leaf on the top bar along with the actual cost of energy.
Main Menu Buttons - Settings Installation Settings Heat & Cool Stages (1h1c) (1h1c) Heat & Cool Stages Up to 2 Stages Cooling and 4 stages Heating. (1h1c) Compressor Stages Up to 2 compressors. (1h1c) Aux Heat Stages 0 to 2 stages of Aux Heating. } Only available when dip switch is set for Heat Pump operation. Timers & Deadbands Cycles Per Hour (6) At 6 cycles per hour, the HVAC unit will only be allowed to energize once every 10 minutes.
Main Menu Buttons - Settings Installation Settings (Continued) Timers & Deadbands (Continued) The Deadband is the number of degrees or minutes that the thermostat waits before it initiates the stages of heating or cooling. 1st Stage Deadband Specifies the minimum temperature difference between the room temperature and the desired setpoint before the first stage of heating or cooling is allowed to turn on.
Main Menu Buttons - Settings (Continued) Installation Settings Heat Pump Settings Heat Pump Lockout - DISABLED (Only available when dip switch is set for Heat Pump operation.) Heat Pump Lockout - ENABLED Turns on Heat Pump Lockout. HP Lockout Outdoor Temp (65˚) Heat Pump will not run below this temp. (20 - 75 deg. F) Aux Heat Lockout - DISABLED Aux Heat Lockout - ENABLED Turns on Aux Heat Lockout. Aux Heat Lockout Temp (65˚) Aux Heat will not run above this temp. (0 - 75 deg.
Main Menu Buttons - Settings Installation Settings AUX Output Settings 57
Main Menu Buttons - Settings (Continued) Installation Settings Fan Off Delay (0s) Runs the fan for a short time after Cooling or electric strip heat turns off to increase system efficiency. (0 - 120 Secs.) Sensor Settings Control Sensor (thermostat ) When a remote sensor is connected to the thermostat, the user may choose which sensor source is used to measure room temperature.
Main Menu Buttons - Settings Dealer Information A Dealer may enter their company contact information for the customer to use when they need service. This will appear when the “Who To Call For Service” button is pressed in the Information Menu. Use the keyboard to enter your information. Dealer’s Logo here • Dealer Name • Contact Name • Dealer Phone • Dealer Email • Dealer Website Upgrade Firmware Press to upgrade the thermostat firmware.
Main Menu Buttons - Wi-Fi Wi-Fi Status Wi-Fi Setup Choose Network Password Entry Local API Option Local API - OFF API Protocol HTTP HTTPS 60
Main Menu Buttons - Wi-Fi Wi-Fi Wi-Fi Status It is here that you will find helpful information regarding the connectivity status of your thermostat, including the thermostat’s ID. myoffice Wi-Fi Setup Choose your network from the list and enter the network password. Network Name 1 Network Name 2 Network Name 3 If your network does not appear in the list, hit the refresh button.
Main Menu Buttons - Wi-Fi This is the default with the local API OFF. • Local API - OFF • API Protocol (http) To turn on the HTTP Local API select Local API • Local API - ON • API Protocol (http) Press BACK to return to previous screen. If a Secure API is required, then select API Protocol • Local API - OFF • API Protocol (http) Upon pressing API Protocol, the following screen will appear.
Main Menu Buttons - Wi-Fi Upon pressing BACK, the screen will look like this. • Local API - OFF •API APIProtocol Protocol (https) (http) • Basic Auth User •API Basic Auth Password Protocol PRESS (http) • Basic Auth User Select Basic Auth User, and enter the appropriate information on the screen below and press DONE to save.
Main Menu Buttons - Wi-Fi • Basic Auth Password Select Basic Auth Password and enter the appropriate information on the screen below and press DONE to save. | Q W A Shift E R T S D F Z X C Y U H J K L V B N M Del SPACE BACK Basic Auth Password (https) • Basic Auth User •API Basic Auth Password Protocol (http) 64 P O G The last step is to turn the Local API on as shown below.
Main Menu Buttons - Skyport Skyport Skyport Services - ON Weather Updates - ON Skyport Account Skyport Account Pressing this button will let you know if you are paired with a Skyport account. If not, then you may follow prompt and instructions to create an account and add the thermostat to the account.
Main Menu Buttons - Emergency Heat Emergency Heat The Emergency Heat function is only available if your thermostat is set to control a Heat Pump. To initiate the Emergency Heat feature, Press the Emergency Heat button. During Emergency Heat operation the thermostat will turn on the fan and auxiliary stages of heat when there is a demand for heat. The 1st stage of heating and all stages of cooling will be unavailable. To exit Emergency Heat, press the Emergency Heat button.
The ColorTouch Assistant ColorTouch Assistant may be downloaded at no charge at: www.venstar.com/thermostats/colortouch/assistant Every time the user runs the ColorTouch Assistant software, it automatically connects to Venstar ColorTouch website in the background and updates the software and firmware (the operating system for ColorTouch) at no cost.
The ColorTouch Assistant Uploading Photos and Settings to your thermostat When you are finished adding and editing photos and settings, click on Save to SD. When prompted, remove the SD card from the SD card reader on your computer. Save to SD *NOTE: A 2GB SD card is recommended. At the thermostat: Insert the SD card into the SD Card Slot.
Installation Instructions Remove and Replace the old thermostat To install the thermostat properly, please follow these step by step instructions. If you are unsure about any of these steps, call a qualified technician for assistance. • Assemble tools: Flat blade screwdriver, wire cutters and wire strippers. • Make sure your Heater/Air Conditioner is working properly before beginning installation of the thermostat. • Carefully unpack the thermostat. Save the screws, any brackets, and instructions.
Installation Instructions Wire Connections If the terminal designations on your old thermostat do not match those on the new thermostat, refer to the chart below or the wiring diagrams that follow. Wire from the old thermostat Function terminal marked G or F Fan Install on the new thermostat connector marked G Y1, Y Cooling Y1 W1, W Heating W1/0/B Rh, R, M, Vr, A Power R C Common C O/B Rev.
Installation Instructions Before you go any further, determine what your existing wiring and equipment situation is. A. If you have a Heating only system without Air Conditioning, the Venstar thermostat will require 3 wires: R (24Vac), C (24Vac) and W (Heat). Most systems that only have Heating use very simple thermostats that require 2 wires: the R (24Vac) and W (Heat). The Venstar thermostat requires 3 wires to the thermostat.
Installation Instructions D. If you have a heat pump without aux heat, the Venstar model will require 5 wires: R (24Vac), C (24Vac), W1/O/B (Reversing Value), Y (1st Stage Compressor), and G (Fan). If you are short 1 wire, there are at least 3 options available to connect the Venstar thermostat: 1. Use the available wires as instructed in the“Making 4 Wires Work When 5 Wires Are Required” section on page 75 and note that the fan will only operate with a Heating or Cooling demand. 2.
Installation Instructions Making 4 Wires Work When 5 Wires Are Required If you would like to install the Venstar thermostat using only 4 wires when 5 are required, follow the directions below. You will need a screwdriver along with a 3" long piece of thermostat wire to use as a jumper: 1. Make sure the power is off. 2. Label and disconnect wires at the thermostat. Please note the color and corresponding wire designator with each color. For example: The R wire is red and the W wire is white and so on.
Installation Instructions Making 5 Wires Work When 6 Wires Are Required If you have a system that requires 6 wires, and you would like to install the Venstar thermostat using only 5 wires, follow the directions below. You will need a screwdriver along with a 3" long piece of thermostat wire to use as a jumper: 1. Make sure the power is off. 2. Label and disconnect wires at the thermostat. Please note the color and corresponding wire designator with each color.
Installation Instructions W1/O/B Y2 Y1 W2 W3/AUX The Venstar ColorTouch Backplate NOTE: The backplate does not fully cover a full size vertical junction box. The ACC-WPLWH Venstar Wallplate or a single-gang, horizontally mounted junction box would be needed for that type of installation SENSOR To remove the thermostat backplate: Using the Finger Pull Areas, pull the front housing away from the backplate.
Installation Instructions Explanation of Thermostat Dip Switches 2 1 3 2 1 ON OR 2 HP B ELEC GAS/EL HP This dip switch configures the thermostat to control a 1 ON 3 GAS/EL HP ON GAS/EL O GAS 3 Dip switches are located on the back of the thermostat conventional gas/electric system or a heat pump. If your system is anything other than a heat pump, leave this switch set for GAS/EL.
Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Conventional Heating and Cooling Systems 2 Wire, Heat Only 3 Wire, Heat Only Residential & Commercial 1 Stage Heating with no Fan. GAS/EL O GAS Residential & Commercial 1 Stage Cooling, with 1 stage Gas Heat.
Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems 5 Wire, 1 Stage Cooling, 1 Stage Heat 6 Wire, 1 Stage Cooling, 2 Stage Heat R C W1/O/B Y1 R C W1/O/B Y1 Residential & Commercial Heat Pump with ‘O’ Reversing Valve O 3 GAS/EL GAS 1 1 GAS W2 G HP B ELEC 24VAC Power 24VAC Common Reversing Valve 1st Stage Compressor (Cool or Heat) Aux Heat Fan ON ON O 3 GAS/EL 2 G 24VAC Power 24VAC Common Reversing Valve 1st Stage Compressor (Cool or Heat) Fan 2 R
Troubleshooting • SYMPTOM: The thermostat touchscreen buttons are not responsive. CAUSE: The touchscreen is out of calibration. REMEDY: Remove the thermostat from the backplate. Push the thermostat back onto the backplate, while keeping your finger pressed firmly against the center of the touchscreen, until the Calibration screen appears. Re-calibrate the touchscreen. See Touch Calibration section of full user’s manual (page 23). • SYMPTOM: The display is blank. CAUSE: Lack of proper power.
Index A Accessories, 44, 45 Active Brightness, 20 Alerts, 18 view current, 18 reset, 18 set/edit reminders, 18 See also Runtime API, 62, 63 Auto adjust temperature, 4 changeover, 4 fan, 4 mode, 4 Automated Demand Response, 40 Auto Screenlock, 30 Aux Heat Lockout, 57 AUX Output Settings, 58 Available Modes, 38 B B Reversing Valve, 50 Backdrop, 21 Backlight, 20 Backplate, 76 Balance Point, 57 Beep, 23 Buttons, Back, 1 Cooler, 1, 4 Fan, 1, 4 Home, 1 Mode, 1, 4 Menu, 1, 6 Warmer, 1 C C, 50 Calibration, 2
Index Emergency Heat, 67 Energy Watch Cool, 29 Heat, 29 Aux heat, 29 F Factory Defaults resetting, 37, 60 Fahrenheit, 38 Fan button function, see Buttons off time delay, 36 on during heat, see Electric Heat purge, 16 runtime, 15 2nd stage heat, see Emergency Heat G Gas/Electric Furnace dip switch, 77 General Setup, 39 H Heat 1st stage deadband, see Deadband emergency heat, 67 minutes of runtime, 33 2nd stage deadband, see Deadband electric strip heat, see Aux Heat minutes of runtime, 33 3rd stage deadb
Index M Main Menu, 1, 8 Maintenance, 20 Manual changeover, 57 cool, 4 heat, 4 Mode, 1, 4 Mode Restrictions, 35 Morning Warm-up, see Smart Recovery MultiStage Operation, 72 N Network Password, 61, 62 Night Dimmer, 20 Non-Programmable Thermostat, ii O O Reversing Valve, 50 Off Mode, 4 Override, 1, 5 Outdoor calibrate, 59 high and low temp, 1 sensor, 36, 59, 80 viewing temp, 1 P Passcode, 30, 31 Photos, 24, 60, 68 Preferences, 23, 24, 69 Program daily schedule, 12 R Reset alert messages, 18 thermostat s
Index T Terminals, see Backplate Test Outputs, 59 Thermostat Sensor calibrate, 59 Three Stage Heat, 37 Themes, 24 Time, see Clock Timers, 54 Time Delay, compressor lockout, 37 cycles per hour, 37 1st stage to 2nd stage, 38 2nd stage to 3rd stage, 38 3rd stage to 4th stage, 38 Time schedule, see Schedule Touch Calibration, 22 U Upgrade Firmware, 60 User Interface Themes, 24 UV Light, resetting, 16 runtime, see Runtime setting, see Runtime V Vacation, 27 modes, 29 schedule, 29 setpoints, 29 W W1, 71
Warranty One-Year Warranty - This Product is warranted to be free from defects in material and workmanship.
Patents Issued & Pending Printed on recycled paper. P/N 88-1091 Rev.
