Use and Care Manual

Table of
Contents
01
Exterior Cleaning 3
Interior Cleaning 4
Frames & Finishing 5
Moisture & Condensation Control 6
02
VELUX Active with NETATMO 7
Shades & Accessory Tray 8
Remote Control 8
03
Guide to Receive Federal Solar Tax Credit 9
04
Shades and Remote Control Troubleshooting 10
05
Customer Service & Tech Support 14
Warranty Information 14
Stay Safe and Always Use Caution Skylights are typically
installed out-of-reach, where it takes ladders, scaolding,
or other equipment to reach them. VELUX strongly urges
customers to please be safe. Use fall protection and know
your safe working limits if and when you are inspecting or
caring for your skylights.
Thank you.
From all of us here at VELUX Skylights,
we want to thank you for your recent
purchase. You have really brightened
our day! As a token of our gratitude,
We created this handy guide to help
you maintain and care for your skylight
for years to come. For more than 80
years, VELUX has produced superior
quality and reliability in our skylights,
and we’re sure they will bring light to
life for your home, too. Enjoy!
Table of Contents
2
Care and Maintenance
Go Solar Tax Credit Information
Product and Customer Support
Accessories & Upgrades
Troubleshooting