Use and Care Manual
Operators 
•  While performing maintenance on electrically operated venting skylights, turn the 
power off at the breaker box to avoid accidental injuries 
•  Open skylights (then turn off power if electric) and wipe chain off using a clean, 
dry towel. Do not use any type of cleaner or solvent. 
•  Keep debris clear of chain. 
•  Manual skylights: Inspect the loop or crank handle to make sure the set-screw is 
secure. 
•  The internal workings of the manual and the electric operators are considered 
maintenance free over the lifetime of the skylight. 
•  Operators are pre-lubed and for most normal installations need no additional 
lubrication. However, operator chains located in corrosive environments like salt 
water areas and indoor pools should be coated with an anti-corrosion lubricant 
such as: CorrosionX. 
Condensation 
•  Condensation is not a skylight defect; it’s a result of atmospheric conditions 
inside and outside the home. 
•  Condensation is the result of warm moist air coming in contact with a cooler 
surface, in this case, the skylight glass. Think of the glass of ice-water on a 
summer day and the “sweat” on the outside of the glass. 
•  Since Mother Nature (outside conditions) can’t be controlled, condensation must 
be dealt with from inside the home. 
•  For more on controlling condensation please refer to: 
http://www.veluxsolutions.com/solutions_website/condensation.html 
General Information 
•  For replacement parts or glass, find the skylight serial number and contact a 
VELUX customer service representative for ordering information. 
•  Locating the serial number will expedite the ordering process and ensure the 
correct parts are sent. 
•  Refer to the following site for locating skylight serial number: 
http://www.veluxsolutions.com/solutions_website/product_id_locator.html 
USA Service or Warranty issues 
http://www.veluxusa.com/consumer/products/warranty 





