Warranty Guide
Disclaimer of all other 
warranties
THIS WARRANTY PROVIDES EXCLUSIVE REMEDIES 
AND IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED 
WARRANTIES, INCLUDING BUT NOT LIMITED TO THE 
WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE. ALL OTHER 
WARRANTIES ARE HEREBY DISCLAIMED UNLESS 
PROHIBITED BY APPLICABLE LAW.
THIS WARRANTY IS A FULLY INTEGRATED DOCUMENT. 
ANY ALTERATION OR ADDITION TO THIS WARRANTY 
MUST BE IN WRITING, REFER SPECIFICALLY TO THIS 
WARRANTY, AND MUST BE MADE BY AN AUTHORIZED 
OFFICER OF VELUX. NO ALTERATION OR ADDITION TO 
THIS WARRANTY CAN BE MADE BY A VELUX DEALER.
Exclusions of damages
IN NO EVENT SHALL VELUX BE LIABLE FOR INDIRECT, 
SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE 
DAMAGES. IN THE EVENT THAT VELUX CANNOT 
REPLACE OR REPAIR A COVERED PRODUCT WITHIN 
A REASONABLE TIME, THE END-USER’S EXCLUSIVE 
REMEDY IS A FULL REFUND OF THE ORIGINAL 
PURCHASE PRICE OF THE COVERED PRODUCT.
Some states do not allow the exclusion or limitation of in-
cidental or consequential damages, so the above limitation 
or exclusion may not apply to you.
Need help
In the event that you need our help, please contact your 
VELUX dealer or contact us directly:
VELUX America Inc.  
PO Box 5001 • Greenwood, SC 29648-5001 
Tel 1-800-88-VELUX
So that we can provide the best response possible, please 
include the following information in writing:
•  Your name, address, and phone number.
•  A description of the product and the product model 
number (located on the identification label attached to 
each product).
•  A description of the product concern.
•  Details of attempts to address concern.
Specific limited product warranty










