Warranty Guide
This warranty will only apply if the product is finished, 
installed, operated and maintained strictly in accordance 
with VELUX instructions or other instructions furnished 
with the Covered Product. This warranty does not cover 
the repair or replacement of products damaged as a 
result of accident, including but not limited to accidental 
glass breakage, dome breakage or crazing, problems due 
to water penetration such as ice damming not resulting 
from default in a VELUX product, abuse, misuse, faulty 
building construction or design, improper or insucient 
handling, alterations of the Covered Products or addition 
of non-approved components, applications in areas of high 
humidity, areas without proper or adequate ventilation 
or humidity control, acts of God, products subjected 
to conditions outside their design limitations, minor 
imperfections in glass or plastic components that do not 
aect the product in performance or obscure vision; minor 
variations in glass or plastic coloration; damage caused by 
adverse local conditions such as corrosive environmental 
factors including acid rain, hard water and sediment or 
lime precipitate in water heating system tanks; variations 
in wood grain or color; wood rot due to improper 
maintenance or installation. 
Normal wear and tear is not covered by this warranty, 
nor are problems arising from failure to properly maintain 
the product. Glass corrosion as a result of standing water 
and debris on glass are not covered by this warranty. 
Condensation on roof windows and skylights and any 
related water damage which may occur as a natural 
result of humidity within a building or a variation between 
indoor/outdoor temperatures is not a defect and will not 
be covered by this warranty. The warranty on insulated 
glass is void if any film is applied to the glass surface.
Custom painted skylights, roof windows, VELUX SUN 
TUNNEL™ skylights and flashings are not covered by  
this warranty.
Specific limited product warranty










