Warranty Guide

Specific limited product warranty
is found during this period, VELUX will, at its option:
1) provide a replacement component or a replacement
skylight delivered free of charge to the original point of
purchase or to the end-user, 2) repair the skylight without
charge for material or labor, or 3) refund the end-user the
original purchase price.
Exclusions and limitations
The warranty period begins from the date the VELUX
product is purchased from a VELUX dealer and must be
substantiated with the original invoice or sales receipt. If
the purchase date cannot be substantiated, the warranty
period will begin on the date of manufacture as indicated
on each product.
This warranty does not cover any labor cost associated
with the installation of replacement products or
components if VELUX chooses not to repair the product.
The providing of replacement products or components
shall not extend the original warranty period. VELUX
reserves the right to provide a similar replacement product
or component if the original model is no longer available at
the time of any warranty claim.
Do not attempt to repair or replace the product without
authorization from VELUX. VELUX will not be responsible
for any damages to persons or properties, including
the Covered Product itself, caused by any unauthorized
attempt to repair or replace the product. Furthermore,
VELUX may, at its option, refuse to provide any or all
remedies under this Warranty if any unauthorized attempt
to repair or replace a Covered Product causes further
damages.
It is the responsibility of the end user to mitigate and
minimize water damage or any other damage that a
defect in a Covered Product may cause.