User`s guide

AT&T Global Network Client for Windows Administrator’s Guide
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Extended Access
Extended Access is an AT&T service feature that allows remote users to access the network through local
points of presence (PoPs) that are owned and managed by another Internet Service Provider (ISP) that is
an AT&T partner. Extended Access provides local access in over 143 countries where AT&T does not have
PoPs. There is an hourly access charge for the use of Extended Access – the amount of which is based on
the region in which the Extended Access takes place.
The Extended Access ISP proxies users’ authentication requests to AT&T to allow access to the Internet.
The protocol and data flow for connecting to Extended Access PoPs vary depending on the service being
accessed. For more information, go to the AT&T Extended Access web site at
http://info.attbusiness.net/e-access.
Extended Access and AT&T Business Internet Service (BIS)
New AT&T customers registered in the United States and Canada that have signed an AT&T Master
Agreement dated 10/21/02 or later, and existing customers that have previously signed an agreement
that references the AT&T Business Internet Services Global Service Description are eligible to use the
feature immediately. All other customers should contact their account representative.
Internet Extended Access Authentication Options
When connecting to an Extended Access PoP for AT&T Business Internet Service, Enhanced
Authentication is typically used for the connection process
Extended Access and AT&T VPN Services (AT&T VPN Tunneling Services)
Contact your AT&T account representative to order this feature.
Your AT&T account representative gives the users’ access to the extended PoPs by enabling the Extended
Access field in the AT&T administration server.