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AT&T Global Network Client for Windows Administrator’s Guide

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If an update is available, the download is initiated. Downloads in the background run at low priority and

only occur when the workstation is idle. A system tray icon will be displayed when checking or retrieving

and installing updates. If the user holds the mouse pointer over the icon, the current status of the

operation will be shown. If the user double-clicks the icon, the Software Updates application will be run,

showing the detailed status of the update and allowing the end user to cancel the update if they wish.

The software update service will check for new updates for all software components every 14 days. The

interval between updates can be customized by the Customer Account Administrator.

If the Hotspot Directory, Lightweight Policy Enforcement files, or Dynamic customizations files are newer

than the installed files, the updates will be automatically downloaded and installed without prompting

the user.

If a Software Update is available, the updated installation package will be downloaded. The next time the

user launches the AT&T Global Network Client, the user will be prompted to install the newer version of

the AT&T Global Network Client. If mobile firmware needs to be updated, the user is also prompted.

Figure 24: Install Updates

Manual Check for Updates

To manually initiate a check for updates, click Check for Updates from the Help panel on the left hand

side of the main window.