User`s guide

AT&T Global Network Client for Windows Administrator’s Guide
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Software Updates
The AT&T Global Network Client is designed to automatically attempt to update the following
components after initial installation and on regular intervals thereafter:
• Hotspot Directory (Wi-Fi locations, phone numbers, etc.)
• AT&T Global Network Client software
• Mobile firmware, Mobile SDK, Mobile Drivers
• Lightweight Policy Enforcement files
• Dynamic customizations files
Depending on your Operating System, Microsoft Windows Administrator Rights may be required for
automatic software update of the AT&T Global Network Client software.
Suppress Program Updates
Because many customers want to control deployment of software to their corporate devices, the
Customer Account Administrator can opt to suppress the check for Program Updates. This capability can
be suppressed using a Windows Installer public property. See the Public Properties section later in this
guide for additional details.
User Permissions
Administrator rights are required to update the AT&T Global Network Client software. Hotspot Directory
updates, mobile firmware updates and dynamic customization updates can be applied without
Administrator rights.
Software Update Process
Updates for the AT&T Global Network Client software are downloaded from ftp://165.87.194.246.
Updates to the Hotspot Directory are downloaded from http://32.97.166.118. The update service
attempts to download the current version file from the server directly, without using any proxy settings.
If the attempt fails, the update service will attempt to retrieve the version file using the proxy settings
stored in Microsoft Windows Internet Options. If the file was successfully retrieved using the attempt
through the proxy server, future attempts will automatically be retrieved using the proxy.
The available versions are compared against the installed versions of the AT&T Global Network Client
software and the Hotspot Directory to determine if a newer version is available.
Automated Check for Updates
A service that periodically checks for updates to all AT&T Global Network Client software components is
installed with the AT&T Global Network Client and runs in the background when your Windows machine
boots up. It does not require the AT&T Global Network Client to be running.