User`s guide

Chapter 07: Troubleshooting 113
Chapter 07
Troubleshooting
This chapter describes how to locate information and solve some
of the problems you may encounter while using your Sahara
NetSlate a525. If after reading this section, you are still unable
to solve a problem, please check out more online resources
at www.tabletkiosk.com/support or contact the TabletKiosk
Authorized Dealer where you purchased your Sahara NetSlate
a525 Tablet PC.
See the section later in this chapter entitled Contacting Your
Dealer for a list of the information you will need to supply in
order to receive the proper support.
Some common hardware problems, possible causes and sug-
gested solutions are presented in the following tables.
Audio Problems/Solutions
Problem Possible Cause Solution
There is no sound. The volume is either
muted or turned
down.
Use the Windows Volume control icon
in the System Tray (lower right corner
of the Task Bar near the clock) to ad-
just the volume and disable muting.
No sound is audible
through externally
attached speakers or
headphones
connected to the
Audio Out port on the
left side of the Sahara
NetSlate.
The speakers or the
headphones are
either connected
to the wrong jack
or are not securely
plugged in.
Make sure to check that the speakers’
or headphone’s audio plug is securely
connected to the Audio Out (
) port
on the left side of the Sahara
NetSlate.
Speakers are not
powered on.
Make sure the speakers are plugged
in and turned on.