User guide

Status
Rev 1 Oct.13 43
Network State Current state of the cellular radio network connection
• Network Ready—Connected to a mobile broadband network and ready to transfer data
• Network Ready WiFi—Connected to a Wi-Fi network and ready to transfer data
• Connecting To Network—Establishing a network connection; wait until the connection is
established
• Connecting To Network - WiFi—Establishing a connection to a Wi-Fi network; wait until the
connection is established
• Data connection failed. Waiting to retry—ALEOS is attempting to reconnect to the mobile
broadband network. Ensure that the APN is correct or the account is activated to the ESN
for your device. Wait until it is able to connect. If you see this status repeatedly or for an
extended period of time, contact your Mobile Network Operator.
• Network Link Down—Unable to connect to the network. Ensure that the APN is correct or
the account is activated to the ESN for your device. If the problem persists, contact your
Mobile Network Operator.
• Network Link Down - WiFi—Unable to connect to the Wi-Fi access point. Check the
authentication information.
• No SIM or Unexpected SIM Status—Unable to read the SIM information; check that the
SIM card is installed correctly.
• SIM PIN incorrect x attempts left—Wrong SIM PIN entered; enter the correct PIN. If the
correct PIN is not entered in the specified number of attempts, the SIM is blocked. Contact
your Mobile Network Operator to unblock the SIM.
• No Service—Unable to connect to the broadband network. Check that the antenna is
connected properly. If the problem persists, contact your Mobile Network Operator for infor-
mation about coverage in your region.
• Provisioning...—(CDMA networks only) The Mobile Network Operator is updating the radio
module firmware with your account details. Wait until the provisioning is complete.
• Awaiting provisioning...—(CDMA networks only) The device does not yet have an account
associated with the radio module and is attempting to contact the Mobile Network Operator
to obtain account information. If this state persists, check that the account is activated to
the device’s ESN.
• Starting OMADM state—The Mobile Network Operator is starting an over-the-air (OTA)
radio module device management session. Wait until the OTA management session is
complete.
• In NI PRL Update—(CDMA networks only) An updated Preferred Roaming List is being
downloaded from the network. Wait until the download is complete.
• NI PRL Failed—(CDMA networks only) The network initiated attempt to update the
Preferred Roaming List failed. If the problem persists, contact your Mobile Network
Operator.
• NI PRL Failed. Waiting to retry—(CDMA networks only) The network initiated attempt to
update the Preferred Roaming List failed. The network is waiting to retry the download.
Wait until the download is complete.
• Network Authentication Failed—Unable to connect to the network because of invalid
authentication data. If the problem persists, contact your Mobile Network Operator.