User guide
ALEOS 4.3.4 Software Configuration User Guide
392 4114514
When I open the Firmware window, part of it appears to be missing.
If the Firmware window is not displaying properly:
• Reboot the device and try again.
Or
• Close ACEmanager, reopen it in Firefox
®
(rather than Internet Explorer
®
) and
try again.
When I run the firmware update, it looks as if the device is applying
the firmware before the firmware upload is complete. Is this going to
prevent the firmware from updating properly?
This is a known issue in the User Interface. The firmware update is not affected.
Even though the progress circle beside Uploading Firmware does not change to a
check mark before the next process circle appears beside Applying Firmware, the
firmware upload does complete before the device begins applying the firmware.