User guide

Rev 1 Oct.13 391
When I try to install ALEOS 4.3.2a using ACEmanager, I see the
following message: “Firmware update (Incremental) failed - Core
mismatch”.
ALEOS 4.3.2 is an important intermediate update step that all devices must go
through before you can update them to a version of ALEOS that is newer than
4.3.2.
This message appears when the device you are trying to update has ALEOS
version 4.3.1 (or older) and you are attempting to update it to ALEOS 4.3.2a
directly without first installing ALEOS 4.3.2.
To correct the problem:
1. Click Cancel.
2. Close ACEmanager, re-launch it, and log in.
3. Click the Firmware link
4. First update to ALEOS 4.3.2, and then update to ALEOS 4.3.2a-I. (For
detailed instructions, see page 28.)