User guide
Rev 1 Oct.13 389
When I try to update the ALEOS software or the radio module
firmware over-the-air, the process appears “stuck” at either the
Uploading Firmware or Applying Firmware phase.
When you are updating the radio module over-the-air, the The radio shuts down
during the update and therefore is unable to send the update status to ALEOS.
Wait for the process to complete and the device to reboot. (This could take up to
20 minutes).
1. Once the device has rebooted, log in to ACEmanager.
2. Go to Status > About and confirm that the software/firmware has been
updated.