User guide

Rev 1 Oct.13 387
connection is still valid and the firmware update process is continuing. If you are
connected to the device over-the-air, you will not be able to access the device
until the radio module update is complete.
1. Continue to wait for the process to complete and the device to reboot.
·Do Not reset the device.
·Do Not disconnect the power.
·Do Not click Cancel.
2. If after 20 minutes, the device does not reboot, contact Sierra Wireless
Technical Support.
During the radio module firmware update, I see an “X” beside
Applying Firmware and a message similar to the following:
“MD5 of rmfw mismatch MD5 of expected package
MC8705_1101440_T1043D.bin” under Applying Firmware.
The radio module firmware file selected is not the correct one for the device.
1. Make a note of the file name at the end of the error message. (In this
example,
MC8705_1101440_T1043D.bin) This is the correct radio module
firmware file for the device you are updating.
2. Close the Firmware window.
3. Reboot the device.
This returns the device to the original ALEOS software and radio module firm-
ware versions.
4. Update the ALEOS software and radio module firmware as described on
page 31, using the correct file for the radio module firmware update. (If you do
not have the correct file, you can download it from www.sierrawireless.com/
Support/Downloads.aspx.)