Technical data

vi Contents
Table of Contents Reference, Installation, and Operations Manual
August 2014 3-9000-743 Rev U
Section 7: Maintenance and troubleshooting
7.1 Field hydrostatic pressure testing procedures................................................ 261
7.2 T-Slot Transducer Removal and Installation Procedures ..................................262
7.2.1 Removal with Extractor Tool.............................................................................262
7.2.2 Removal without Extractor Tool........................................................................265
7.2.3 Installing the transducers..................................................................................267
7.2.4 Replace the transformers..................................................................................270
7.2.5 Modifying the Calibration Parameters...............................................................271
7.3 Replacing the Mark III Electronics ................................................................. 272
7.4 Troubleshooting Communications ................................................................ 273
7.4.1 Unable to Connect Direct Serial or External Serial Modem ................................273
7.4.2 Unable to Connect to Meter..............................................................................273
7.4.3 Maintenance log files and trend files.................................................................274
7.4.4 Daniel MeterLink fails to connect or crashes using Windows® 2000 .................276
7.4.5 Windows® Hotfixes — Obtaining Hotfixes for Microsoft® Windows®...............277
7.4.6 Windows® 2000 SP-4 or a Windows® XP with security update ........................277
7.5 Troubleshooting Meter Status ......................................................................278
7.5.1 Meter Status Alarms .........................................................................................278
7.5.2 System Alarm ...................................................................................................279
7.5.3 Chord A to Chord D...........................................................................................280
7.5.4 Field I/O Alarm..................................................................................................280
7.5.5 Validity Alarm...................................................................................................280
7.5.6 Comms Alarm...................................................................................................280
7.5.7 Check Status.....................................................................................................280
7.6 Maintenance logs and reports ...................................................................... 281
7.6.1 Collecting logs and viewing Excel reports..........................................................282
Appendix A Conversion factors
A.1 Conversion factors per unit of measurement ..................................................................293
Appendix B Miscellaneous equations
B.1 Miscellaneous conversion factors ....................................................................................295
B.2 Chord “L” dimension calculation .....................................................................................297
Appendix C Upgrading a Mark II to a Mark III
C.1 Meter electronics upgrade ..............................................................................................299
C.2 What’s new In Mark III .....................................................................................................299
C.3 Modbus Communication.................................................................................................302
C.3.1 Protocols...........................................................................................................302
C.3.2 Registers ...........................................................................................................302
C.3.3 Log Access.........................................................................................................302
C.4 Configuration conversion................................................................................................303
C.4.1 Metrology - meter body and transducer calibration values ................................303