Operation Manual

Table Of Contents
112
VECTRON POS MOBILETOUCH
Errors Possible reasons Troubleshooting
The battery B50 is
discharged after a
short time.
The battery B50
has reached the
maximum number of
charging cycles as
described in chapter
4.5 “Technical data”
on page 28 .
Exchange the bat-
tery B50 against an
original battery.
The MobileTouch
POS system does
not send data to the
access point.
The hand of the
operator covers
the antenna of the
MobileTouch POS
system.
Hold the
MobileTouch POS
system as de-
scribed in chapter
7.1 “Holding the
MobileTouch POS
system” on page
75 .
The access point is
switched off.
Switch on the ac-
cess point.
The MobileTouch
POS system is out
of the radio signal
range.
Bring the
MobileTouch POS
system to radio
signal range.
Faulty configuration
of the access point.
Contact your Vec-
tron dealer.
The radio signal
does not reach the
room in which you
use the MobileTouch
POS system.
Adjust the access
point antenna so
that the radio signal
reaches the room
in which you are
working.
The radio signal
is disturbed by
devices within its
range.
Contact your Vec-
tron dealer.
The access point is
damaged.
Contact your Vec-
tron dealer.
The MobileTouch
POS system is dam-
aged.
Contact your Vec-
tron dealer.