V E C T R ON S Y S T EMS Vec t r on P O S MobileTouch Us e r m a n u a l
Your Vectron dealer Stamp Date: 24.04.2012 © 2011 to 2012 by Vectron Systems AG Subject to error and technical modification Manufacturer Vectron Systems AG Willy-Brandt-Weg 41 48155 Muenster, Germany www.vectron.
C on t en t s 1. Terms, signs and symbols.................................................. 11 1.1. 1.1.1. 1.1.2. 1.1.3. 1.2. 2. 3. General notes on safety..................................................... 15 About this manual. . ............................................................. 18 3.1. 3.2. 3.3. 3.4. 4. Target group.................................................................................... 18 Purpose...............................................................................
V E C T RON P O S MOBIL E T OUC H 5.2.7. Power pack EA10301 . . .................................................................... 46 5.2.8. Power cord....................................................................................... 48 5.3. Dimensions. . ..................................................................................... 50 6. Starting.. .............................................................................. 52 6.1. MobileTouchet up of 53 charging station..................
.6. 7.7. 7.7.1. 7.7.2. 7.8. 7.8.1. 7.8.2. 7.8.3. 7.8.4. 7.8.5. 7.8.6. 7.8.7. 7.8.8. 7.9. 7.10. 7.11. 7.12. 8. Shut down.......................................................................... 101 8.1. 8.2. 9. Entering data to the MobileTouch POS system........................... 87 Sign in and out at the MobileTouch POS system. . ....................... 90 Sign in at the MobileTouch POS system....................................... 90 Sign out at the MobileTouch POS system.. .........................
V E C T RON P O S MOBIL E T OUC H 14. EC Declaration of conformity.. .........................................131 15. Accessories.......................................................................132 15.1. 15.2. 15.3. 15.4. 15.5. 15.6. 15.7. 15.8. 15.9. 15.10. Battery B50...................................................................................132 MobileTouch charging station with power pack EA10301.......133 Vectron Touch pen....................................................................
1. Ter ms, signs and s y mbols This chapter informs you about the terms, signs and symbols that are used in this manual. 1 .1 . N otes o n s afe t y This user manual contains safety notes, which indicate hazards when operating the Vectron POS MobileTouch, in the following referred to as MobileTouch. Each safety note consists of three elements, the signal word (1), the word message (2) and the safety symbol (3). 1 EN 3 2 Fig.
V E C T RON P O S Mobile T ouch 1 .1 .1 . Si g n a l wo rd s Signal words inform you about the risk of danger. The risk contains information on how serious injuries are and how probable it is that an injury will occur. A ADANGER The signal word “DANGER” indicates a danger with high risk, which will result in death or severe injury if it is not avoided. A AWARNING The signal word “WARNING” indicates a danger with medium risk, which could result in death or severe injury if it is not avoided.
1 .1 . 2 . Wo rd m es s a g e Information of the word message for personal injury appear in the same order in every safety note. Risk of electric shock • • High voltage at the power supply X X Do not open power supplies You will die or suffer from burns X X Only use undamaged power supplies The word message contains the following information: • You are told what is dangerous. • You are told what endangers you and where the danger is located. • You are told what you must not do.
V E C T RON P O S Mobile T ouch 1 .1 . 3 . S afe t y sy m b o l s Each safety note contains a safety symbol, which marks the hazard graphically. If no special safety symbol is available, the general safety symbol is used. Safety symbols have the following meaning: Symbol A A a s t 1. 2. Meaning General safety symbols for signal word panels, warning of personal injuries. General safety symbol for hazards for which no special safety symbol is available.
2. G ener al no t e s on s a f e t y This chapter informs you about hazards that exist when operating the MobileTouch.
V E C T RON P O S Mobile T ouch A ACAUTION s Risk of electric shock • • Short circuit in the low-voltage circuit of the power supply X X Do not pour liquids over MobileTouch, cable and power supply You could suffer an electric shock X X Do not use liquids next to cable and power supply a Damage of MobileTouch • • Dropping of MobileTouch from the set-up area • • Transport and dispatch of MobileTouch in inappropriate packaging • • Overvoltage in power supply network • • Overvoltage through connection of a
NOTICE a Damage of B50 batteries • • Short circuit of the battery electronics B50 batteries could be damaged X X Do not touch the contacts of the B50 batteries with metallic objects X X Do not pour liquids over B50 batteries or clean them with liquids X X Do not use damaged batteries X X Do not ship damaged batteries X X Dispose of damaged batteries properly a Change of configuration and programming of MobileTouch • • Loss and unlawful change of data • • Unlawful change of configuration and programming
V E C T RON P O S Mobile T ouch 3. A bou t t his manual This user manual is part of the MobileTouch. The user manual must be kept together with MobileTouch. When forwarding the MobileTouch please forward this manual as well. 3 .1 . Ta rg e t g ro u p This user manual is meant for end users of the MobileTouch. 3.2. P u r p os e This user manual informs you about performance and features of the MobileTouch. It is meant to inform you about how to start, operate and close down the MobileTouch. 3.3.
For this reason, this user manual contains only the information that applies for all MobileTouch POS systems, since the Vectron POS software should be programmed and configured individually for you. This user manual does not contain information about programming and configuration of the MobileTouch POS system. You should have obtained detailed training and documentation, adjusted to your programming and configuration of Vectron POS software, from your Vectron dealer. 3.4.
V E C T RON P O S Mobile T ouch The “EC Declaration of conformity” certifies the guidelines with which MobileTouch complies and according to which standards the MobileTouch was built. The chapter “Accessories” informs you about additional products that you can buy and use together with MobileTouch. The chapter “Other Vectron products” informs you about other products, which Vectron offers in addition to MobileTouch.
4. Speci f ic a t ion This chapter informs you about the features, the technical data and the intended use of MobileTouch. MobileTouch is a mobile POS system, which consists of two components, the MobileTouch POS system and the MobileTouch charging station. You bought the components separately. The MobileTouch POS system comprises MobileTouch POS system and one battery B50. The MobileTouch charging station comprises the charging station and the power supply EA10301 with cable.
V E C T RON P O S Mobile T ouch 4 .1 . M o b i l eTo u ch P OS sys te m The MobileTouch is a mobile POS system, which you can also use without network connection. Its light and splash-proof magnesium housing is extremely shock-resistant. Via the touch screen you enter data like e.g. PLUs by using the finger or a touch pen. The MobileTouch system transfers data per wireless LAN. It supports the WEP security standard for data encryption. Via the wireless network connection you can e.g.
Your Vectron dealer can configure the MobileTouch POS system so that the integrated vibration informs you about incoming messages, which for instance were sent from the ServiceCall. Shipment of the MobileTouch comprises one battery B50. The lithium-ion battery supplies, depending on ambient conditions and use, power for up to ten hours. The operating time depends for instance on whether the WLAN is switched on and the power save function is programmed.
V E C T RON P O S Mobile T ouch 4 . 2 . Ve c tro n P OS s of t wa re MobileTouch is supplied with Vectron POS software, which your Vectron dealer configured and programmed. All Vectron POS systems use the same software. The user interface can be adjusted individually to the different mobile and stationary POS systems. The functions that can be used with the installed Vectron POS software depend on the applied software version, configuration and programming of the MobileTouch.
4.3. M o b i l eTo u ch ch a rg i n g s t a ti o n You can charge up to three MobileTouch batteries B50 simultaneously in the MobileTouch charging station: two batteries in the compartments of the charging station and another one, when it is inserted in the MobileTouch POS system and the POS system is inserted in the charging station. You can use the MobileTouch POS system during charging in the charging station. It takes about 2.5 hours to charge a discharged battery in the MobileTouch charging station.
V E C T RON P O S Mobile T ouch 4.4. Us e a s d i re c te d The MobileTouch POS system may be used as mobile system. The MobileTouch charging station may be used for charging B50 batteries. The MobileTouch charging station has to be connected to a grounded socket using the supplied cable with safety plug and the power supply EA10301. Using other power supplies and cables is not as directed. The power supply network must be protected with a fault current circuit breaker.
Each operator should be assigned his required authorization in the rights table of the POS system. The passwords must exclusively be known to the respective operators. Operator rights must be assigned thoroughly, since operators - depending on their rights - can change or delete data, configuration and programming. These changes can cause you financial damage or lead to penal consequences, for instance if the stored data does no longer comply with demands of the fiscal authorities.
V E C T RON P O S Mobile T ouch Operation of MobileTouch is exclusively allowed with Vect ron original accessories or accessories approved by Vect ron. Your Vectron dealer will inform you about accessories that you can use together with the MobileTouch. Keep the packaging material for dispatch purposes. Send the MobileTouch POS system and the MobileTouch charging station exclusively in its original packaging. Vect ron Systems AG does not accept liability for damages due to improper packaging.
Technical data of the MobileTouch POS system Housing two-part magnesium housing, splash-proof Processor Marvell PXA270, 416 MHz Arbeitsspeicher 128 MB SDRAM Main memory 1 GB Flash memory USB port USB Mini-B SD-card slot for MicroSD cards up to 4 GB and MicroSDHC cards up to 32 GB Wireless LAN IEEE 802.11b/g Bluetooth 2.
V E C T RON P O S Mobile T ouch Technical data of the Battery B50 Temperature storage: -20 to 35 °C charging: 0 to 45 °C cell temperature discharging: -20 to 60 °C cell temperature Air humidity 45 to 85 %, non condensing Service life ca. 500 charge cycles Dimensions (W x H x D) Weight 5.3 x 4.2 x 1.4 cm 55 g 4 . 5 . 3 . M o b i l eTo u ch ch a rg i n g s t a ti o n Technical data of the MobileTouch charging station Input voltage 12 V direct voltage Input current maximum 1 A Output current maximum 3.
Technical data of the power supply EA10301 Power consumption 36 W; typical No-load loss maximum 0.5 W Temperature storage: -20 to 85 °C operation: 0 to 40 °C storage: 5 to 90 %, non condensing operation: 10 to 90 %, non condensing Air humidity Dimensions (W x H x D) Weight Certified 4.5 x 9.8 x 3.1 cm 220 g UL/CUL, TÜV, CE, CB, FCC, DOIR+C-TICK, SEMKO, BSMI, CCC 4 . 5 . 5 .
V E C T RON P O S Mobile T ouch 5. D e v ic e de s cr ip t ion Here you are informed about the components of the MobileTouch, where you find the components, their designation and their functions. 5 .1 . S h i p m e nt The MobileTouch comprises two components, which you bought separately: the MobileTouch POS system and the MobileTouch charging station. Shipment of the MobileTouch POS system comprises the parts listed below. Please check the correct delivery on receipt.
5.2. D ev i ce d es cr i p ti o n Here you are informed about the components of the MobileTouch, where you find the components and their designation.
V E C T RON P O S Mobile T ouch 5 . 2 .1 . M o b i l eTo u ch P OS sys te m fro nt v i ew 5 1 4 3 2 Fig. 2: MobileTouch POS system front view Pos. Designation 1 on/off switch 2 touch screen 3 housing front 4 housing rear 5 operational status lamp On/off switch pos. 1 With the on-/off switch you switch on the MobileTouch POS system and bring it to sleep mode.
Touch screen pos. 2 Via the touch screen you enter data to the MobileTouch POS system using a touch pen or fingers. Operational status lamp pos. 5 The operational status lamp indicates the operating state of the MobileTouch POS system.
V E C T RON P O S Mobile T ouch 5 . 2 . 2 . M o b i l eTo u ch P OS sys te m re a r v i ew 1, 2 3 4 5 8 6 7 Fig. 3: MobileTouch POS system rear view Pos.
Lug pos. 1, 7, 8 At the lugs you can attach the wrist strap (included in shipment) or a safety strap, which is available as accessory. Antenna pos. 2 The MobileTouch POS system receives Bluetooth- and WLAN radio signals via the antenna. Loudspeaker pos. 3 Via the loudspeaker the MobileTouch can play sounds, which e.g. indicate messages of the MobileTouch POS systems. Reset key pos. 4 The reset key serves for starting the MobileTouch POS system, as described in chapter 7.
V E C T RON P O S Mobile T ouch 5 . 2 . 3 . M o b i l eTo u ch P OS sys te m d e t a i l e d v i ew 6 1 2 5 4 3 Fig. 4: MobileTouch system detailed view Pos.
Locking sensor pos. 1 The locking sensor registers whether the battery compartment cover is attached to the MobileTouch POS system. If the cover is not attached, you cannot switch on the MobileTouch POS system. Label pos. 2 The label serves for unambiguous identification of the MobileTouch POS system. It contains the product designation and the serial number of the MobileTouch POS system. Contacts for battery B50 pos. 3 The MobileTouch POS system is supplied with power via the contacts of the battery B50.
V E C T RON P O S Mobile T ouch 5 . 2 . 4 . B a t te r y B5 0 1 2 4 3 Fig. 5: Battery B50 Pos.
Label pos. 1 The label serves for unambiguous identification of the battery B50. It contains the product designation and the serial number of the B50. Battery contacts pos. 2 The MobileTouch POS system is supplied with power via the contacts of the battery B50. The battery is charged via the contacts when being inserted in the compartment of the MobileTouch charging station. The battery is charged via the contacts when being inserted in the POS system and the POS system is inserted in the charging station.
V E C T RON P O S Mobile T ouch 5 . 2 . 5 . M o b i l eTo u ch ch a rg i n g s t a ti o n to p v i ew 1 9 2 8 7 3 4 5 6 Fig. 6: MobileTouch charging station top view Pos.
Battery release pos 1, 9 The battery release serves for removing the batteries B50 from the battery compartment. Battery compartment pos. 2, 8 In the battery compartments you charge the batteries B50. Charge indicator pos. 3, 7 The charge indicators show the charging state of the batteries B50.
V E C T RON P O S Mobile T ouch 5 . 2 . 6 . M o b i l eTo u ch ch a rg i n g s t a ti o n b ot to m v i ew 1 2 3 Fig. 7: MobileTouch charging station bottom view Pos.
Power cable recess pos. 1 The power pack cable is led through the recess. Female jack pos. 2 The power pack cable is put into the female jack. Label pos. 3 The label serves for unambiguous identification of the MobileTouch charging station. It contains product designation and serial number of the MobileTouch charging station.
V E C T RON P O S Mobile T ouch 5 . 2 .7. P owe r p a ck E A103 01 4 1 2 3 Fig. 8: Power pack EA10301 Pos.
Power cable plug pos. 2 The power cable plug is put into the female jack of the charging station. Female connector pos. 3 The female connector of the power cord is put into the mains plug. Label pos. 4 The label serves for unambiguous identification of the MobileTouch power pack.
V E C T RON P O S Mobile T ouch 5 . 2 . 8 . P owe r co rd 1 2 Fig. 9: Power cord Pos.
Female connector pos. 1 The female connector is put into the mains plug of the power pack. Safety plug pos. 2 The safety plug is put into a grounded socket, which is protected by a fault current circuit breaker. The safety plug may differ from the one shown in the figure.
V E C T RON P O S Mobile T ouch 5.3. D i m e n si o n s 159.9 (6.297") 81.9 (3.226") 23.0 (0.905") 145.7 (5.737") Fig. 11: MobileTouch charging station (dimensions in millimetres and inch) 50 54.5 (2.144") 37.8 (1.488") 122.8 (4.836") Fig.
165.9 (6.530") Fig.
V E C T RON P O S Mobile T ouch 6. S t ar t ing This chapter tells you how to start the MobileTouch. Your Vectron dealer should have programmed and configured the MobileTouch POS system for your prior to starting. He should support you with the starting. Prior to starting your Vectron dealer should train you with the operation of MobileTouch. Furthermore he should inform you about the functions of the MobileTouch POS system and adjust them to your demands.
6 .1 . S e t u p of M o b i l eTo u ch ch a rg i n g s t a ti o n This chapter tells you how to set up the MobileTouch charging station and how to connect it to the voltage supply. 6 .1 .1 . S e l e c ti n g th e s e tu p si te fo r th e M o b i l eTo u ch ch a rg i n g s t a ti o n This chapter informs you about the setup site for the MobileTouch charging station.
V E C T RON P O S Mobile T ouch 6 .1 . 2 . Co n n e c ti n g th e M o b i l eTo u ch ch a rg i n g s t a ti o n to th e vo l t a g e su p p l y This chapter tells you how to connect the MobileTouch charging station to the voltage supply. • Place the MobileTouch charging station to a smooth, stable and even surface with sufficient space.
• Place the MobileTouch charging station to a site as described in chapter 6.1.1 “Selecting the setup site for the MobileTouch charging station” on page 53. • Put the female connector of the power cord to the mains plug of the power pack. Fig. 14: Putting the female connector to the mains plug NOTICE a Damage of power supply and electronics of MobileTouch charging station X X Check the voltage of the mains supply.
V E C T RON P O S Mobile T ouch 6 . 2 . I n s e r ti n g a n d ch a rg i n g B5 0 b a t te r i es This chapter tells you how to insert the B50 batteries to the MobileTouch charging station and the MobileTouch POS system and how to charge them. Before using the MobileTouch POS system for the first time you have to charge the supplied battery B50 completely.
i The MobileTouch charging station can interrupt the charging of the batteries B50. Charge the batteries in the ambient conditions described in chapter 4.5 “Technical data” on page 28. • Take the battery B50. • Hold the battery B50 so that the label points to the bottom and the locking recesses point to the bottom towards the MobileTouch compartment. • Put the battery B50 into one of the battery compartments of the MobileTouch charging station. EN Fig.
V E C T RON P O S Mobile T ouch • Press the battery B50 near the battery release to the bottom until it locks in place. Fig. 16: Locking in the battery B50 • Check whether the battery is being charged. i i i 58 The charge indicator of the MobileTouch charging station blinks orange when the B50 batteries are being charged. The charge indicator of the MobileTouch charging station remains orange when the B50 batteries are completely charged. The complete charging of an empty battery B50 takes about 2.
6 . 2 . 2 . I n s e r ti n g a b a t te r y B5 0 to th e M o b i l eTo u ch P OS sys te m This chapter tells you how to insert a battery B50 to the MobileTouch POS system. a NOTICE Damage of MobileTouch POS system through unapproved batteries XX XX Check the battery label prior to insertion Exclusively insert B50 batteries to the MobileTouch POS system • Place the MobileTouch POS system with the touch screen onto a smooth surface.
V E C T RON P O S Mobile T ouch • Lift the battery compartment cover at the screw. Fig. 18: Lifting the battery compartment cover • Remove the battery compartment cover. • Take the battery B50. • Hold the battery B50 so that the label points to the bottom and the locking recesses point to the bottom towards the charging contacts. • Insert the battery B50 to the battery compartment. Fig.
• Press the battery B50 near the battery release to the bottom until it locks in place. Fig. 20: Locking in the battery B50 • Put the cover onto the battery compartment. • Fasten the battery compartment screw clockwise fingertight with a coin. Fig.
V E C T RON P O S Mobile T ouch 6 . 2 . 3 . I n s e r ti n g th e M o b i l eTo u ch P OS sys te m to th e ch a rg i n g s t a ti o n a n d ch a rg i n g a b a t te r y B5 0 This chapter tells you how to insert the MobileTouch POS system to the charging station in order to charge a battery B50. The MobileTouch charging station has to be set up as described in chapter 6.1 “Set up of MobileTouch charging station” on page 53.
Fig. 22: Inserting the MobileTouch to the charging station • Check whether the battery is being charged. i i The operational status lamp of the MobileTouch POS system is permanently orange or pale pink when the battery B50 is being charged. The operational status lamp of the MobileTouch POS system is permanently green or turquoise when the battery B50 is completely charged.
V E C T RON P O S Mobile T ouch i 6.3. Complete charging of an empty battery B50 takes approximately 2.5 hours. Do not remove the battery B50 from the MobileTouch until it is completely charged. I n s t a l l i n g a wi re l es s n e t wo r k Via a wireless network the MobileTouch POS system can send data to or receive data from other POS systems. The MobileTouch POS system has a WiFi module, for integrating the POS system to a wireless network in infrastructure mode.
• The antenna of the access points, to which the MobileTouch POS system sends data, should be mounted at least two metres above ground to guarantee that the radio signal between MobileTouch and access point is of good quality. • The access point antenna must be adjusted in such a way that the access point can receive radio signals of the MobileTouch POS system from the complete radius of the operator. • The performance of the wireless network, e.g.
V E C T RON P O S Mobile T ouch 6.4. I n s t a l l i n g B l u e to o th Bluetooth serves e.g. for wireless connection of the MobileTouch POS system to printers. Your Vectron dealer can install Bluetooth for you. Please read the following hints and contact your Vectron dealer for questions and requests concerning programming and configuration. The performance of Bluetooth, e.g. the range of the radio signal, depends on the applied access point and on obstacles.
• Place the MobileTouch POS system with the touch screen on a smooth surface. • Place the wrist strap in front of you as shown in the figure, so that the push button points away from the device. • Push the loop through the lug. Fig. 23: Pushing the loop through the lug EN • Push the wrist strap through the loop. Fig.
V E C T RON P O S Mobile T ouch • Push the loop through the lug. • Push the push button through the loop. Fig. 25: Pushing the loop through the lug and the push button through the loop • Close the push button. Fig.
6.6. At t a ch i n g th e s afe t y s tra p a t th e M o b i l eTo u ch P OS sys te m This chapter tells you how to attach the safety strap at the MobileTouch POS system, which is available as accessory. • Place the MobileTouch POS system with the touch screen on a smooth surface. • Push the loop through the lug. EN Fig.
V E C T RON P O S Mobile T ouch • Push the clip through the lug. Fig. 28: Pushing the clip through the lug • Push the safety strap through the loop. Fig.
6 .7. At t a ch i n g th e l e a th e r h o l s te r This chapter tells you how to attach the leather holster at your belt or at the carrying belt, which is available as accessory. • Wrap the holder of the leather holster around the belt. EN Fig. 30: Attaching the holder at the belt • Close the Velcro ® fastener. Fig.
V E C T RON P O S Mobile T ouch 6.8. Fa s te n i n g th e b e l t This chapter tells you how to fasten the belt, which is available as accessory. • Put the belt around your hips. • Close the belt as shown in the figure. Fig. 32: Closing the belt • Adjust the belt length so that the belt fits close to your body.
6 .9. At t a ch i n g th e s afe t y s tra p a t th e l e a th e r h o l s te r This chapter tells you how to attach the safety strap at the leather holster, which is available as accessory. • Attach the clip of the safety strap to the lug of the leather holster. EN Fig.
V E C T RON P O S Mobile T ouch • Shortly press the ON/OFF key to switch the MobileTouch POS system to quiescent condition. • Put the MobileTouch POS system into the leather holster as shown in the figure. Fig.
7. Oper a t ion This chapter tells you how to use the MobileTouch in normal mode. i 7.1 . This chapter describes an example configuration of Vectron POS software. This may differ from the programming and configuration of your POS system, which your Vectron dealer should have prepared for you. H o l d i n g th e M o b i l eTo u ch P OS sys te m This chapter tells you how to hold the MobileTouch POS system.
V E C T RON P O S Mobile T ouch • Hold the MobileTouch POS system as shown in the figure below. 1 Fig. 35: Holding the MobileTouch POS system 7. 2 . Tra n s p o r ti n g th e M o b i l eTo u ch P OS sys te m This chapter tells you how to transport the MobileTouch POS system.
7. 2 .1 . Tra n s p o r ti n g th e M o b i l eTo u ch P OS sys te m wi th th e w r i s t s tra p This chapter tells you how to transport the MobileTouch with the wrist strap. Prerequisite is that you attached the wrist strap as described in chapter 6.5 “Attaching the wrist strap at the MobileTouch POS system” on page 66 . • Slide your hand between MobileTouch POS system and wrist strap, as shown in the figure below. EN Fig.
V E C T RON P O S Mobile T ouch 7. 2 . 2 . Tra n s p o r ti n g th e M o b i l eTo u ch P OS sys te m i n th e l e a th e r h o l s te r This chapter tells you how to transport the MobileTouch in the leather holster, which is available as accessory. Prerequisite is that you attached safety strap, belt and leather holster. • Put the MobileTouch into the leather holster for transport, as shown in the figure below. Fig.
7. 3 . Swi tch i n g o n th e M o b i l eTo u ch P OS sys te m a n d swi tch i n g i t to q u i es ce nt co n d i ti o n This chapter tells you how to switch on the MobileTouch POS system and how to switch it to quiescent condition. 7. 3 .1 . Swi tch i n g o n th e M o b i l eTo u ch P OS sys te m After the MobileTouch was started as described in chapter 6 “Starting” on page 52, you can switch it on. • Shortly press the ON/OFF key to switch on the MobileTouch POS system. EN Fig.
V E C T RON P O S Mobile T ouch 7. 3 . 2 . Swi tch i n g th e M o b i l eTo u ch P OS sys te m to q u i es ce nt co n d i ti o n This chapter tells you how to switch the MobileTouch to quiescent condition. Energy consumption of the MobileTouch POS system is reduced in quiescent condition because for instance the display is switched off. • Shortly press the ON/OFF key to switch the MobileTouch to quiescent condition. Fig.
7. 4 . Ch a rg i n g th e b a t te r y B5 0 The MobileTouch POS system displays the message “Charge battery!“ on the screen, when the battery B50 is charged less than ten percent. You should charge the battery when this message is displayed. If the battery is charged less than five percent, the operational status lamp is permanently red. The MobileTouch is switched to quiescent condition. You can only switch on again the POS system when the battery is charged more than five percent.
V E C T RON P O S Mobile T ouch 7. 5 . E xch a n g i n g th e b a t te r y This chapter tells you how to exchange the battery B50. • Shortly press the ON/OFF key to switch the MobileTouch POS system to quiescent condition. Fig. 40: Switching the MobileTouch POS system to quiescent condition i 82 Data that you entered before will be kept when you exchange the battery, since they are stored in the flash memory after switching to quiescent condition.
• Place the MobileTouch POS system with the touch screen onto a smooth surface. • Use a coin to turn the battery compartment screw anticlockwise until it is released. Fig. 41: Releasing the battery compartment screw • Lift the battery compartment cover at the screw. EN Fig. 42: Lifting the battery compartment cover • Remove the battery compartment cover.
V E C T RON P O S Mobile T ouch • Enable the battery release. Fig. 43: Enabling the battery release • Remove the battery B50 from the compartment.
• Take a charged battery B50. • Hold the battery B50 so that the label points to the bottom and the locking recesses point to the bottom towards the charging contacts. • Insert a charged B50 to the battery compartment. Fig. 44: Inserting the battery B50 to the compartment EN • Press the battery B50 near the battery release to the bottom until it locks in place. Fig.
V E C T RON P O S Mobile T ouch • Put the battery compartment cover onto the compartment. • Fasten the battery compartment screw clockwise finger tight with a coin. Fig.
7. 6 . Ente r i n g d a t a to th e M o b i l eTo u ch P OS sys te m This chapter tells you how to enter data to the MobileTouch POS system by means of the touch screen. You are also informed about the display elements. Your display layout may differ from the one shown in this manual, depending on programming and configuration of your MobileTouch. Explanations in this user manual refer to the Vectron hospitality user interface with version 1.0.1.
V E C T RON P O S Mobile T ouch • Touch the buttons of the touch screen with a touch pen or your fingers. 1 2 3 4 5 6 7 Fig. 47: Data input Pos. Designation 1 Status display 2 Receipt-, invoice- and guest check display 3 Info field 4 Input field 5 Button 6 Numeric pad 7 PLU selection Status display pos. 1 Displays for example the currently signed in operator, the signal strength of the WLAN and the current charging of the battery B50 that is inserted in the MobileTouch POS system.
Receipt- and invoice- and GC display pos. 2 Displays for example the entered PLUs, the invoice for a customer and the booking for an open GC. Info field pos. 3 Displays for example media-related information, e.g. whether the customer paid cash or by credit card or the cash he gets in return. Shows also the last entered PLU. Input field pos. 4 Displays for example the entries you make on the numeric pad. Shows also the price of the last entered PLU. Button pos.
V E C T RON P O S Mobile T ouch 7.7. Si g n i n a n d o u t a t th e M o b i l eTo u ch P OS sys te m This chapter tells you how to sign in and out at the MobileTouch POS system. i 7.7.1 . Buttons that are mentioned in this chapter and that can be displayed as graphical elements, are shown in chapter 13 “Icons” on page 122. Si g n i n a t th e M o b i l eTo u ch P OS sys te m Depending on the programming and configuration of your MobileTouch you have to sign in at the POS system.
• Enter the secret code to the numeric pad, if this is required. • For confirmation press the button or to sign in this operator. 7.7. 2 . Si g n o u t a t th e M o b i l eTo u ch P OS sys te m This chapter tells you how to sign out at the MobileTouch POS system. i i Buttons that are mentioned in this chapter and that can be displayed as graphical elements, are shown in chapter 13 “Icons” on page 122 .
V E C T RON P O S Mobile T ouch 7. 8 . Wo r ki n g wi th g u es t ch e ck s This chapter informs you about the guest check (GC) function. Whether or not you can use this function depends on programming and configuration of your MobileTouch POS system. The GC function serves for separate storage of bookings for several customers. It is useful for instance in hospitality, to store food and drinks separately for each table in a restaurant.
7. 8 . 2 . B o o ki n g PLUs to a g u es t ch e ck This chapter tells you how to enter PLUs, which the customers ordered, to a GC. • Open the GC to which you want to book the PLUs as described in chapter 7.8.1 “Opening a GC” on page 92. • Press the button to call the list of PLUs, which are often ordered or press the buttons or to call these departments. • Press the buttons on which PLUs are stored in order to book them. 7. 8 . 3 .
V E C T RON P O S Mobile T ouch 7. 8 . 4 . F i n a l izi n g a G C With this function you generate an invoice, move the GC bookings to the booking memory and close the GC. • Open the GC to be finalized as described in chapter 7.8.1 “Opening a GC” on page 92 . • Press the button to display the payment interface. • Enter the amount you got from the customer to the numeric pad. • Press the key or select another media to generate an invoice.
7. 8 . 5 . S p l i t ti n g PLUs of a g u es t ch e ck to i nvo i ce The GC split function serves for generating separate invoices for one GC. This is useful if guests of one table want to pay separately. i The GC split function can only be carried out if all PLUs of a GC have been booked. Close the open GC as described in chapter 7.8.3 “Closing a GC” on page 93. • Open the GC to be split as described in chapter 7.8.1 “Opening a GC” on page 92. • Press the button to display the payment interface.
V E C T RON P O S Mobile T ouch 7. 8 . 6 . S p l i t ti n g si n g l e PLUs of a g u es t ch e ck to a n oth e r g u es t ch e ck The GC split function serves for transferring single PLUs to another guest check. This is useful if some guests want to change the table. i The GC split function can only be carried out if all PLUs of a GC have been booked. Close the open GC as described in chapter 7.8.3 “Closing a GC” on page 93. • Open the GC to be split as described in chapter 7.8.
7. 8 .7. M ov i n g a l l PLUs of o n e g u es t ch e ck to a n oth e r g u es t ch e ck The move GC function serves for moving all PLUs of one GC to another. • Open the GC to be moved as described in chapter 7.8.1 “Opening a GC” on page 92 . • Press the button to display the payment interface. • On the numeric pad enter the GC no. to which all PLUs are to be transferred. • Press the button to move the guest check. 7. 8 . 8 .
V E C T RON P O S Mobile T ouch 7.9. Wo r ki n g wi th re p o r t s This chapter informs you about the report function. Whether or not you can use this function depends on programming and configuration of your MobileTouch POS system. In reports you can evaluate data that was stored in the POS system. The Vectron POS software provides several standard reports. You can display and print PLU- and operator reports for example. A PLU report can contain e.g.
7.10 . Vo i d a n d Co r re c ti o n This chapter informs you about the void function. Whether or not you can use this function depends on programming and configuration of your MobileTouch POS system. You can cancel bookings if for instance an operator made false entries. Furthermore, you can program and configure the MobileTouch so that PLUs are cancelled and the respective invoice is corrected, if a customer returns items. 7.11 .
V E C T RON P O S Mobile T ouch 7.12 . Res t a r ti n g th e M o b i l eTo u ch P OS sys te m Use the reset key to start the MobileTouch POS system anew. a NOTICE Sharp objects can damage the electronics of the MobileTouch POS system X X Use a blunt object for pressing the reset key • Shortly press the reset key for restart of the MobileTouch POS system. Fig.
8. Shu t do w n This chapter tells you how to shut down the MobileTouch. Shut down the MobileTouch if you do not use MobileTouch POS system and MobileTouch charging station for a longer period. 8 .1 . S h u t d ow n of M o b i l eTo u ch P OS sys te m This chapter tells you how to shut down the MobileTouch POS system. • Shortly press the ON/OFF key to switch the MobileTouch to quiescent condition. EN Fig.
V E C T RON P O S Mobile T ouch • Use a coin to turn the battery compartment screw anticlockwise until it is released. Fig. 50: Releasing the battery compartment screw • Lift the battery compartment cover at the screw. Fig. 51: Lifting the battery compartment cover • Remove the battery compartment cover.
• Enable the battery release. Fig. 52: Enabling the battery release • Remove the battery B50 from the compartment. • Put the battery cover onto the compartment. • Fasten the battery compartment screw clockwise finger tight with a coin. Fig. 53: Fastening the battery compartment screw • Store MobileTouch POS system and battery B50 in the original packaging.
V E C T RON P O S Mobile T ouch • Store the MobileTouch POS system at a room temperature between -20 and 70 °C and air humidity between 10 and 80 percent. • Store the battery B50 at a room temperature between -20 and 35 °C and air humidity between 45 and 85 percent. 104 i B50 batteries, which you do not use for a longer period, should be charged between 30 and 50 percent, as the life of battery cells reduces faster when being fully charged.
8 . 2 . S h u t d ow n of M o b i l eTo u ch ch a rg i n g s t a ti o n This chapter tells you how to shut down the MobileTouch charging station. • Unplug the mains lead from the outlet. • Unplug the power pack from the female jack of the charging station. EN Fig.
V E C T RON P O S Mobile T ouch • Unplug the female connector from the mains plug. Fig. 55: Unplugging the female connector from the mains plug • Pack the MobileTouch charging station, power pack EA10301 and power cord in the original packaging. • Store the MobileTouch charging station at a room temperature between -20 and 70 °C and air humidity between 45 and 85 percent. • Store the power pack EA10301 at a room temperature between -20 and 85 °C and air humidity between 5 and 90 percent.
9. Er r or s, po s sible r eas ons and t r ouble shoo t ing This chapter informs you about possible reasons for errors that occur when operating the MobileTouch POS system and the MobileTouch charging station. You learn how to remove them yourself. Please contact your Vectron dealer if you cannot solve the problem yourself. 9.1 . M o b i l eTo u ch P OS sys te m Errors The MobileTouch POS system cannot be switched on.
V E C T RON P O S Mobile T ouch Errors The MobileTouch POS system cannot be switched on. The MobileTouch POS system does not react to your entries. 108 Possible reasons Troubleshooting The battery B50 is not charged. Charge the battery B50 as described in chapter 6.2.1 “Inserting and charging B50 batteries in the MobileTouch charging station” on page 56 or in chapter 6.2.3 “Inserting the MobileTouch POS system to the charging station and charging a battery B50” on page 62 .
Errors Possible reasons Troubleshooting The signed-in opContact your Vec erator is not author- tron dealer. ized for the respective function. The MobileTouch POS system does not display anything. The touch screen is not calibrated. Contact your Vec tron dealer. Vectron POS software has a malfunction. Press the reset key as described in chapter 7.12 “Restarting the MobileTouch POS system” on page 100. Programming of the MobileTouch POS system is faulty. Contact your Vec tron dealer.
V E C T RON P O S Mobile T ouch Errors The MobileTouch POS system does not display anything. 110 Possible reasons Troubleshooting The battery B50 is not inserted in the compartment of the MobileTouch POS system. Insert the battery B50 to the compartment of the MobileTouch POS system as described in chapter 6.2.2 “Inserting a battery B50 to the MobileTouch POS system” on page 59. The battery compartment cover is not attached at the MobileTouch POS system.
Errors The MobileTouch POS system processes other entries than those made on the touch screen. The battery B50 is discharged after a short time. Possible reasons Troubleshooting Vectron POS software has a malfunction. Press the reset key as described in chapter 7.12 “Restarting the MobileTouch POS system” on page 100 . The MobileTouch POS system is damaged. Contact your Vectron dealer. The battery B50 is damaged. Contact your Vectron dealer.
V E C T RON P O S Mobile T ouch Errors 112 Possible reasons Troubleshooting The battery B50 is discharged after a short time. The battery B50 Exchange the bathas reached the tery B50 against an maximum number of original battery. charging cycles as described in chapter 4.5 “Technical data” on page 28 . The MobileTouch POS system does not send data to the access point. The hand of the operator covers the antenna of the MobileTouch POS system. Hold the MobileTouch POS system as described in chapter 7.
9. 2 . M o b i l eTo u ch ch a rg i n g s t a ti o n Errors The battery B50 is not charged when inserted in the MobileTouch charging station. Possible reasons Troubleshooting The safety plug is not plugged to a voltage-carrying outlet. Put the safety plug into a voltagecarrying outlet that is protected by a fault-current circuit breaker. The plug of the power pack is not plugged to the female jack of the charging station. Put the power pack plug into the female jack of the charging station.
V E C T RON P O S Mobile T ouch Errors Possible reasons The battery B50 is not charged when inserted in the MobileTouch charging station. Another power pack than the EA10301 is connected to the MobileTouch charging station. Connect the power pack EA10301 to the MobileTouch charging station. The battery B50 is damaged. Contact your Vec tron dealer. The MobileTouch power pack is damaged. Contact your Vec tron dealer. The MobileTouch charging station is damaged. Contact your Vec tron dealer.
Errors Possible reasons Troubleshooting Clean the charging contacts as described in chapter 10.2.1 “Cleaning the contacts” on page 118 . The battery compartment cover is not attached at the MobileTouch POS system. Put the cover to the battery compartment of the MobileTouch POS system and fasten the battery compartment screw finger tight. The temperature of the battery B50 is out of the permissible temperature range Make sure that the ambient temperature is as described in chapter 4.
V E C T RON P O S Mobile T ouch Errors The battery B50 is not charged when being inserted in the MobileTouch POS system and the MobileTouch POS system being inserted in the charging station. 116 Possible reasons The MobileTouch charging station is damaged. Troubleshooting Contact your Vec tron dealer.
10. S er v ic e and main t enanc e This chapter tells you how to clean the MobileTouch and how to get technical support.
V E C T RON P O S Mobile T ouch 10 . 2 . Cl e a n i n g h o u si n g a n d d i s p l ay Clean the housing of MobileTouch POS system, its display and the MobileTouch charging station with a fluff-free cloth. You can dampen the cloth with a mild, residue-free cleanser or water. 10 . 2 .1 . Cl e a n i n g th e co nt a c t s Carefully clean the contacts of MobileTouch POS system, MobileTouch charging station and batteries B50 with a cotton bud. 10 . 3 .
11. Dispo s al Vectron Systems AG takes back waste electric and electronic equipment that has been used for commercial purposes and that was produced by or on behalf of the company, consistent with article 9 of directive 2002/96/EC, last changed by directive 2003/108/EC. The company will dispose of the waste electric and electronic equipment properly. The legal obligation applies for devices, that will be put on the market after August 13, 2005.
V E C T RON P O S Mobile T ouch 12. Glo s s ar y This chapter explains the terms that are used in context with the MobileTouch. Term 120 Definition Access Point Tool that rules the communication between devices in wireless networks. Barcode Information, which consists of bars with varying widths and spaces of parallel lines. The bar code represents data, which eg the POS system can decode. Bluetooth Open wireless technology standard for exchanging data over short distances.
Term Definition POS Point Of Sale Registration interface Here you can enter e.g. PLUs to guest checks. Service Set Identifier (SSID) Name of a wireless network Thin Film Transistor (TFT) Electronic component for control of screens. Touch screen Input device, which releases functions in the POS system when an operator touches the buttons on the POS system’s display.
V E C T RON P O S Mobile T ouch 13. Ic ons Icons are pictographs on the display of the MobileTouch. Icons shown on the display are designated buttons. A touch of the display button calls functions, like e.g. generating an invoice. This chapter lists some of the icons integrated in Vectron POS software and explains their meaning. You can load self-created icons to Vectron POS software, e.g. for product groups or products.
Overview of icons that are integrated in Vectron POS software: The numbering of lines and columns is meant to help you with the designation of icons in this table. The icon no. of each icon that is used in Vectron POS software can be found in the detailed table starting page 124.
V E C T RON P O S Mobile T ouch Meaning of icons that are integrated in Vectron POS software: Icon no.
Icon no. Icon Meaning 15 Shift lock 16 Editor 17 New record 18 Delete records 19 Print 20 Next record 21 Prev.
V E C T RON P O S Mobile T ouch Icon no. 126 Icon Meaning 30 Store 31 Network 32 Clear 33 Esc 34 Mode 101 Takeaway 102 Cancel receipt 103 Duplicate receipt 104 Guest counter 105 In-house 106 No invoice 107 Operator 108 Manager func.
Icon no. Icon Meaning 111 PLU 112 Invoice 113 Load invoice 114 Recall invoice 115 Duplicate GC 116 Split by seat no.
V E C T RON P O S Mobile T ouch Icon no.
Icon no. Icon Meaning 141 Table reservations 142 Department DPT 143 Department WG 201 Cash 202 Media no.
V E C T RON P O S Mobile T ouch Icon no.
14. EC Declar a t ion o f c on f or mi t y Manufacturer Vectron Systems AG Willy-Brandt-Weg 41 48155 Muenster, Germany Device type Mobile POS System Type designation Vectron POS MobileTouch The manufacturer declares that the above designated product complies with the fundamental standards of directive 2004/108/ EC when used as directed.
V E C T RON P O S Mobile T ouch 15. Ac c e s s or ie s At this point we would like to inform you about the accessories you can purchase for the MobileTouch. More information and the technical data for accessories are available on the Internet at www.vectron.de. Please address your questions concerning our products to your Vectron dealer. 15 .1 . B a t te r y B5 0 In addition to the battery B50 supplied together with the MobileTouch POS system you can purchase more batteries as accessories. Fig.
15 . 2 . M o b i l eTo u ch ch a rg i n g s t a ti o n wi th p owe r p a ck E A103 01 In the MobileTouch charging station you can charge up to three B50 batteries simultaneously. EN Fig.
V E C T RON P O S Mobile T ouch 15 . 3 . Ve c tro n To u ch p e n The touch pen serves for entering data via the touch screen of the MobileTouch POS system. The touch pen is made of plastic. Fig. 58: Vectron touch pen 15 . 4 . M u l tifu n c ti o n To u ch p e n The multifunction touch pen serves for entering data via the touch screen of the MobileTouch POS system. The multifunction touch pen has an integrated ball pen refill. By turning the cap you can change between writing- and touch function. Fig.
15 . 5 . Le a th e r h o l s te r The leather holster serves for transporting the MobileTouch POS system. In addition to the MobileTouch POS system you can put a touch pen or multifunction touch pen into the leather holster. Both are available as accessories. At the lug of the leather holster you can attach a safety strap, which is connected to the MobileTouch POS system. The safety strap prevents the MobileTouch POS system from falling down. EN Fig.
V E C T RON P O S Mobile T ouch 15 . 6 . B e l t At the belt you can attach the leather holster, which is available as accessory. Fig. 61: Belt 15 .7. S afe t y s tra p The safety strap prevents the MobileTouch POS system from falling down. You can attach the safety belt at the MobileTouch POS system and at the leather holster, which is available as accessory. Fig.
15 . 8 . WL AN Acces s P o i nt P rofes si o n a l The WLAN Access Point Professional serves for the wireless networking of POS systems. WLAN Access Point Professional supports WiFi standard 802.11b. EN Fig. 63: WLAN Access Point Professional 15 .9. N e t wo r k p r i nt l i ce n ce fo r W i re l es s L AN With the network print licence for Wireless LAN you can print from a MobileTouch POS system on a WLAN printer.
V E C T RON P O S Mobile T ouch 15 .10 . P r i nte r B ixo l o n SPP - R20 0 The MobileTouch POS system addresses the mobile thermal printer Bixolon SPP-R200 per Bluet ooth. You can attach the printer with a clip at your belt. The printer prints on thermal paper. Fig.
16. O t her Vec t r on pr oduc t s This chapter tells you which other Vectron products you can purchase in addition to the MobileTouch. For current and detailed information please see the Internet at www.vectron.de. Please address your questions concerning our products to your Vectron dealer. 16 .1 . St a ti o n a r y P OS sys te m s The stationary POS systems can be used as single station systems.
V E C T RON P O S Mobile T ouch 16 .1 .1 . Ve c tro n P OS Co l o rTo u ch Vectron POS ColorTouch has a 30.7 cm (12.1") display. Input is made via the touch screen. Fig.
16 .1 . 2 . Ve c tro n P OS M i n i Vectron POS Mini has a 14.5 cm (5.7") display. Input is either made via the optional touch screen or via flat keyboard. EN Fig.
V E C T RON P O S Mobile T ouch 16 .1 . 3 . Ve c tro n P OS M o d u l a r Vectron POS Modular can be combined with various monitors and keyboards. Monitors: • Monitor Vectron D80T; 21.3 cm screen (8.4") • Monitor Vectron D151T; 38.1 cm screen (15") • Monitor Vectron D153T; 38.1 cm screen (15") • Monitor Vectron D171T; 43.2 cm screen (17") Keyboards: • Flat keyboard Vectron K10F • Raised keyboard Vectron K10R Fig.
16 .1 . 4 . Ve c tro n P OS Ste e lTo u ch I I You can order Vectron POS SteelTouch II with 38.1 cm(15") and 43.1 cm display (17"). Data input is made via the touch screen. EN Fig.
V E C T RON P O S Mobile T ouch 16 .1 . 5 . Ve c tro n P OS Ste e lTo u ch Li g ht Vectron POS SteelTouch Light has a 38.1 cm display (15"). Data input is made via the touch screen. Fig.
16 .1 . 6 . Ve c tro n P OS Ste e lTo u ch P C Vectron POS SteelTouch PC has a 38.1 cm display (15"). The POS system is a computer with operating system Microsoft ® Windows ® , on which the Vectron POS software is installed. Input is made via the touch screen. EN Fig.
V E C T RON P O S Mobile T ouch 16 .1 .7. Ve c tro n P OS Va r i o I I Vectron POS Vario II has a 30.75 cm display (12,1"). Data input is made via the flat keyboard and the touch screen. Fig.
16 . 2 . H y b r i d a n d m o b i l e P OS sys te m s Hybrid POS systems are suitable for mobile use and for stationary use in a charging- and docking station. You can use the mobile systems directly on the site where you serve your customers. All mobile and stationary POS systems are compatible thanks to the uniform Vectron POS software. 16 . 2 .1 . Ve c tro n P OS M o b i l e Pa d Vectron POS MobilePad is a hybrid POS system with 21.3 cm display (8,4").
V E C T RON P O S Mobile T ouch 16 . 2 . 2 . Ve c tro n P OS M o b i l e P ro Vectron POS MobilePro is a mobile system with 8.9 cm display (3,5"). Data input is made via keyboard or touch screen. The MobilePro charging station serves for charging batteries. Fig.
16 . 2 . 3 . Ve c tro n P OS M o b i l eXL Vectron POS MobileXL is a hybrid POS system with 14.5 cm display (5.7"). It is suitable for mobile use and for stationary use in the MobileXL charging- and docking station. Data input is made via touch screen. Via the ports at the MobileXL charging- and docking station you can connect external devices like printers to the MobileXL POS system. EN Fig.
V E C T RON P O S Mobile T ouch 16 . 3 . S of t wa re Vectron software serves for example for evaluating or adjusting data of your POS systems. 16 . 3 .1 . Ve c tro n Co m m a n d e r Vectron Commander is a communication- and evaluation software for Vectron POS systems. The software can be used with computers with Microsoft ® Windows ® operating system. Via connection to the Vectron POS system the Vectron Commander can poll, evaluate and manage the POS system data.
16 . 3 . 2 . Ve c tro n P OS s of t wa re Vectron POS software is the system software for Vectron POS systems. Your Vectron dealer can program and configure the Vectron POS software individually for you. All mobile and stationary POS systems as well as Vectron POS PC are compatible thanks to the uniform Vectron POS software. 16 . 3 . 3 . Ve c tro n P OS P C With Vectron POS PC you can install the software for Vectron POS systems on computers with operating system Microsoft ® Windows ®.
