Specifications

CHAPTER 17: INSTALLATION,LICENSING & TECHNICAL SUPPORT
GETTING TECHNICAL SUPPORT
252 ■ INTRODUCTION TO QUARTUS II ALTERA CORPORATION
If you are not a current Altera subscription user, you can still register for an
Altera.com account.
For information about other technical support resources, refer to Table 2.
Table 2. Quartus II Technical Support Resources
Resource Description
Altera web site www.altera.com
The Altera web site provides information on Altera and all
of its products.
Support Center www.altera.com/support
The Support Center section of the Altera web site gives you
access to the mySupport web site, and also provides Altera
Find Answers. In addition, it provides software and device
support information as well as design examples that you
can integrate into your design.
mySupport web site www.altera.com/mysupport or choose Altera on the
Web > Quartus II Home Page (Help menu) in the
Quartus II software.
The mySupport web site allows you to submit, view, and
update technical support service requests.
Altera Find Answers www.altera.com/answers
Altera Find Answers uses natural language processing
technology (NLP) to analyze the meaning and context of
your question and provide an answer. Unlike simple search
engines that return lists of documents in response to
keyword queries, Altera Find Answers delivers the actual
answer.
Telephone (800) 800-EPLD
(7:00 a.m. to 5:00 p.m. Pacific time, M–F)
You will need your 6-digit Altera ID to access the hotline.
[phone]
(7:00 a.m. to 5:00 p.m. Pacific time, M–F)