Specifications

CHAPTER 17: INSTALLATION,LICENSING & TECHNICAL SUPPORT
GETTING TECHNICAL SUPPORT
ALTERA CORPORATION INTRODUCTION TO QUARTUS II ■ 251
Getting Technical Support
The easiest way to get technical support is to use the mySupport web site
and register for an Altera.com account. Your copy of the Quartus II software
is registered at the time of purchase; however, in order to use the mySupport
web site to view and submit service requests, you must also register for an
Altera.com account. An Altera.com account is required only for using the
mySupport web site; however, having an Altera.com account will also make
it easier for you to use many other Altera web site features, such as the
Download Center, Licensing Center, Altera Technical Training online class
registration, or Buy On-Line-Altera eStore features.
To register for an Altera.com account user name and password, follow these
steps:
1. Go to the mySupport web site:
v To start your web browser and connect to the mySupport web site
while running the Quartus II software, choose Altera on the
Web > Quartus II Home Page (Help menu).
or
v Point your web browser to the mySupport web site at
www.altera.com/mysupport.
2. Follow the instructions on the mySupport web site to register for an
Altera.com account.
f
For Information About Refer To
Detailed information about licensing
the Quartus II software, modifying the
license file, and specifying the license
file location
Quartus II Installation & Licensing for PCs
manual on the Altera web site
Quartus II Installation & Licensing for UNIX
and Linux Workstations manual on the
Altera web site
General information about Quartus II
licensing
“Overview: Obtaining a License File” and
“Specifying a License File” in Quartus II Help
Altera software licensing Application Note 340 (Altera Software
Licensing) on the Altera web site