System information

Troubleshooting
4-4
MicroVAX 3100 Models 88/98 User Information
Table 4-1 System Troubleshooting
(continued)
Problem Possible Cause Action
The power up test display
contains unexpected
characters.
The system fails to boot the
operating system.
No response to keyboard
commands.
The terminal settings are
incorrect, or the console
circuitry is faulty.
The system defaults are
incorrectly set.
Keyboard is not connected.
Make sure the settings are
correct, then run the power-up
test again. If the terminal is set
correctly, and trouble persists,
contact your Digital services
representative.
Set the system defaults as
described in the OpenVMS
Factory Installed Software User
Guide, then try booting the
system again. If the system fails
to boot, contact your Digital
services representative.
Connect the keyboard to the
keyboard port.
Table 4-2 Disk Drive Troubleshooting
Problem Possible Cause Action
Hard disk drive cannot read
or write information
Incorrect disk drive jumper
settings.
Loose or incorrectly
installed cables.
SCSI hard disk drive is not
correctly formatted or
partitioned.
Refer to the disk drive
installation instructions.
Make sure all cables are
correctly installed.
Format and partition as required
using the supplied operating
system.