System information

PC-Duo overview
PC-Duo technologies
PC-Duo remote desktop solutions utilize highly optimized technologies to deliver speed,
performance and reliability, including:
 Highly efficient screen capture algorithms. PC-Duo utilizes two kinds of screen
capture technology:
 Kernel-mode screen capture. This technology utilizes the PC-Duo mirror driver,
which reproduces graphics drawing commands from the remote Host on the PC-
Duo Master user‟s screen quickly and efficiently.
 User-mode screen capture. This technology works without a mirror driver and is
designed to adjust automatically to the amount of CPU and bandwidth available on
the remote Host machine.
 Streamlined communication protocol. The PC-Duo protocol has been honed over
15 years for efficiency and reliability when sending screen capture data to another
computer in real-time and receiving keyboard/mouse input.
Using these technologies, PC-Duo remote support solutions enable technicians to find
and fix problems on remote computers faster and easier than ever before.