Installation guide

2 PC-Duo 12.5 May 2014
 PC-Duo Host enables the desktop of a Windows PC or server to be
viewed and controlled remotely.
 PC-Duo Terminal Server Host injects a Host instance into one or more
concurrent terminal sessions.
 PC-Duo VDI Host is a special version of the Host that can be included
as part of a virtual desktop template and will run as a transient service in
a virtual desktop image. Allows for much easier management of Gateway
connections.
 PC-Duo Host on Demand (HOD) is a streamlined version of the Host
that that can be launched from the Share My Desktop button on the Web
Console landing page. It enables the desktop of any internet-accessible
machine to be shared instantly. No local or network administrative
privileges are required, and no reboot is necessary to run the HOD.
 PC-Duo Master allows user to view and operate PC-Duo Hosts.
 PC-Duo Gateway Server, the central component of PC-Duo Server
Edition, handles configuration and management of security and access to
Hosts.
 PC-Duo Web Console, a web application based on Microsoft IIS,
enables web-based access to the Gateway Server and to Hosts.
 PC-Duo Remote Desktop, a web-based application available through
the PC-Duo Web Console that provides a view of and the ability to
control a remote desktop.
 PC-Duo Deployment Tool allows user to easily configure and
automatically deploy PC-Duo applications to large numbers of computers
enterprise-wide.
PC-Duo Services
PC-Duo 12.5 supports the following services over its secure connections
between Hosts and Masters:
 Remote Control: ability to view screen activity on an end-user's remote
machine, and with proper authorization, take control of and send
keyboard/mouse inputs to the remote machine in real-time
 Remote Clipboard: ability to copy selected items on the screen of a
remote machine into the clipboard on the remote machine and transfer
the contents to the clipboard on the technician's machine, and vice versa
 File Transfer: ability to drag-and-drop files or directories on the remote
machine to the technician's machine, and vice versa
 Host-based Chat: ability to chat with the end-user on a remote
machine, and any other technicians connected to that machine
 Remote Printing: ability to print selected items from the remote
machine to a printer attached to the technician's machine
 Host Administration: ability to view and edit configuration settings of
the PC-Duo Host installed on the remote machine
 Remote Management: ability to generate inventory of hardware and
software assets on remote machine, and to query and change certain
system settings