PC-Duo Master Guide Release 11.6 June 2010 Vector Networks Technologies 541 Tenth Street, Unit 123 Atlanta, Georgia 30318 (800) 330-5035 http://www.vector-networks.com © Copyright 2010 Vector Networks Technologies and Proxy Networks, Inc. Certain portions under copyright by Funk Software, a division of Juniper Networks, Inc. All rights reserved. PC-Duo is a trademark of Vector Networks Technologies, and PROXY is a trademark of Proxy Networks, Inc.
Table of Contents PC-Duo overview .......................................................................................................................................... 7 What‟s New with PC-Duo 11.6 .................................................................................................................. 8 PC-Duo solutions..................................................................................................................................... 10 PC-Duo Express ........................
PC-Duo Master Guide Network requirements .......................................................................................................................... 34 Display considerations............................................................................................................................. 36 Support for multiple monitors ............................................................................................................... 36 Installation notes..............................
PC-Duo overview Clear all Host computers...................................................................................................................... 77 VNC Hosts ............................................................................................................................................... 78 Peer-to-Peer Connections to VNC Server ........................................................................................... 79 [Gateway-Managed Connections to VNC Server] ..............
PC-Duo Master Guide Account Manager ............................................................................................................................... 191 Service Manager ................................................................................................................................ 194 Process Manager ............................................................................................................................... 198 Registry Manager..............................
PC-Duo overview PC-Duo overview Thank you for selecting PC-Duo™ remote desktop solutions. PC-Duo remote desktop solutions provide professional features that enable helpdesk technicians, network administrators, IT managers, and software trainers to deliver professional remote support for a fraction of the cost of hosted solutions. Some selected features include: Remote Access: Reach anyone, anywhere, anytime using firewall- and NAT-friendly remote control connections.
PC-Duo Master Guide What’s New with PC-Duo 11.6 PC-Duo 11.6 introduces the following new features and capabilities: Terminal Services Host configuration: The Root Host can be configured to restrict the injection of a Host image to Terminal Services sessions that meet predetermined criteria (previously, the Root Host injected a Host image into every TS session).
PC-Duo overview Bandwidth throttling: PC-Duo 11.2 allows screen capture settings to be modified in order to reduce the amount of bandwidth used. Usually, this will reduce screen capture quality but improve responsiveness and overall performance (see PC-Duo Host Guide for more information). Popup notifications: PC-Duo 11.2 supports popup "toast" notifications when connections are established to remote computers (see PC-Duo Host Guide for more information). Send keystroke button: PC-Duo 11.
PC-Duo Master Guide PC-Duo solutions Vector Networks provides two solutions for remote desktop support: PC-Duo Express PC-Duo Express is an easy-to-use remote desktop solution that uses simple peer-to-peer connections between helpdesk technicians and end-user remote computers. It is ideally suited for smaller companies and workgroups in which the number of remote computers being supported is small and manageable.
PC-Duo overview PC-Duo applications The PC-Duo remote desktop solutions include some or all of the following applications: PC-Duo Applications PC-Duo Express PC-Duo Enterprise PC-Duo Host Yes Yes PC-Duo Master Yes Yes PC-Duo Gateway No Yes PC-Duo Deployment Tool Yes Yes PC-Duo Host PC-Duo Host is an agent application that enables remote support connections to be established to the machine on which it runs.
PC-Duo Master Guide PC-Duo Master is a console application that technicians can use to establish remote support connections to one or more Host computers. With PC-Duo Master, you can: Make one or more peer-to-peer remote support connections to Host computers in your network. Connect to PC-Duo Gateway and make one or more Gateway-managed remote support connections to Host computers from a directory of available Hosts. View the entire screen of the remote computer.
PC-Duo overview Record screen activity on one or more remote computers simultaneously using PC- Duo Gateway‟s screen recording feature. PC-Duo Gateway includes the PC-Duo Gateway Administrator, a tool for configuring the Gateway and for monitoring, managing and auditing remote support activity in your network. For more information about configuring and operating PC-Duo Gateway, please see the PC-Duo Gateway Administrator Guide.
PC-Duo Master Guide PC-Duo technologies PC-Duo remote desktop solutions utilize highly optimized technologies to deliver speed, performance and reliability, including: Highly efficient screen capture algorithms. PC-Duo utilizes two kinds of screen capture technology: Kernel-mode screen capture for Windows XP, Windows Server 2003 and older platforms.
PC-Duo overview PC-Duo services PC-Duo remote desktop solutions offer technicians a number of professional-quality services for investigating and solving problems on Host remote computers, including: Remote Control: ability to view screen activity on an end-user‟s remote machine, and with proper authorization, take control of and send keyboard/mouse inputs to the remote machine in real-time Remote Clipboard: ability to copy selected items on the screen of a remote machine into the clipboard on the re
PC-Duo Master Guide PC-Duo connection types PC-Duo services are performed over service connections between a PC-Duo Master (with appropriate access rights) and a PC-Duo Host. Service connections are established on demand, when a PC-Duo Master requests a service from a PC-Duo Host.
PC-Duo overview In order to execute this feature, both the MAC address and the last known IP address of the remote computer must be known. Since the PC-Duo Gateway knows both of these pieces of information, it is in a position to send the Wake-on-LAN signal.
PC-Duo Master Guide Peer-to-peer connections When a computer with PC-Duo Master establishes a direct connection to a computer with PC-Duo Host, the connection that is established is a peer-to-peer connection. By default, PC-Duo Master searches the network for Host computers when it starts up. Any Host computers it finds are listed on the Peer-to-Peer Hosts tab of the PC-Duo Master window.
PC-Duo overview Gateway-managed connections When a computer with PC-Duo Master establishes a connection to a computer with PCDuo Host through a central server (i.e. PC-Duo Gateway), the connection that is established is a Gateway-managed connection. In this way, the Gateway serves as a central location for managing and monitoring connections, configuration, security and reporting. Any Host computers found by the Gateway are listed on the Gateway Hosts tab of the PC-Duo Master window.
PC-Duo Master Guide Gateway (G)-managed connections from Master (M) to Host (H) .
PC-Duo overview Firewall-friendly connections When PC-Duo Master users need access to Hosts that are outside the domain, and/or behind a firewall or NAT-device, normal peer-to-peer or Gateway-managed connections will not work. In these cases, it is difficult to find and maintain a secure remote support connection because of dynamic port assignments and other network challenges. For these situations, PC-Duo Gateway builds special firewall-friendly connections to these Hosts.
PC-Duo Master Guide transient, since they go away when the TS user logs out of his/her session. In order to keep track of transient TS Hosts, the PC-Duo Gateway will create a new Group called "Terminal Services on ", and automatically insert transient Hosts into this Group. They are automatically deleted from the Gateway when the TS session ends.
PC-Duo overview Supported Platforms PC-Duo Master can interoperate with standard VNC servers on following platforms: Mac OS X v10.5 “Leopard” Mac OS X v10.
PC-Duo Master Guide PC-Duo security features One of the most valuable aspects of PC-Duo remote desktop solutions is the ability to create and enforce fine-grained access control policies, and to easily modify them to reflect changes in your organization.
PC-Duo overview Gateway (see “Firewall-friendly connections” for more information about PC-Duo firewallfriendly connections). To guarantee security in the PC-Duo environment, it is critical that PC-Duo components acting as servers validate the credentials of users of PC-Duo components acting as clients before they provide access or data. The burden is placed on the client to authenticate itself to the server.
PC-Duo Master Guide The Gateway will check the Windows credentials of the PC-Duo Master users in the Master-Gateway part of a Gateway-managed connection; The Host will check the Windows credentials of the user logged into the Gateway in the Gateway-Host part of a Gateway-managed connection (when Host and Gateway are in the same domain). NOTE: If Host and Gateway are not in the same domain, Windows authentication will not usually be available.
PC-Duo overview Gateway. The Host will validate the Gateway Server certificate before accepting the connection, ensuring that the Host is communicating with the correct Gateway Server.
PC-Duo Master Guide PC-Duo Gateway also features screen recording for any Host in contact with a Gateway, whether or not there is an active remote support connection. With this feature, PC-Duo Master users can keep a visual log of activities going on in the network. Encryption To ensure privacy of communications between PC-Duo applications across the network, PC-Duo provides advanced encryption using Advanced Encryption Standard (AES) block ciphers and Secure Hashing Algorithm (SHA-1).
PC-Duo overview PC-Duo networking features PC-Duo remote desktop solutions support several standard transport protocols for computer-to-computer communication, and two types of network addressing schemas. Network protocols PC-Duo products support most of the standard networking and transport protocols, including: IP: IP is a general-purpose protocol supported on a wide variety of networks and servers.
PC-Duo Master Guide PC-Duo documentation and technical support Each of the four PC-Duo components has its own guide: PC-Duo Master Guide PC-Duo Host Guide PC-Duo Gateway Administrator Guide PC-Duo Deployment Tool Guide For more information about PC-Duo documentation and technical support, see: "Typographical conventions" "Technical support options" Typographical conventions in documentation PC-Duo documentation uses typographical conventions to convey different types of information.
PC-Duo overview File names and computer text can also be displayed in italics to indicate that you should replace the values shown with values appropriate for your enterprise. Key names Names of keyboard keys appear in SMALL CAPS. When you need to press two or more keys simultaneously, the key names are joined by a + sign: Press RETURN. Press CTRL+ALT+DEL.
Master Installation To install the Master, the following requirements and recommendation should be met: "Requirements" "Display considerations" "Installation notes" "Start options" "Licensing" 33
PC-Duo Master Guide Requirements The Master can be installed on any computer that runs a supported operating system (OS) and meets the minimum requirements described in this section. Operating system requirements Supported operating systems are: Windows XP Windows Server 2003 Windows Vista Windows Server 2008 Windows 7 Windows Server 2008 R2 The Master is supported on both 32- and 64-bit editions of these operating systems (except Windows Server 2008 R2, which is 64-bit only).
Master Installation the Master can operate over any type of network, including dial-up, Ethernet, token ring, and FDDI, provided that the network supports the TCP/IP, UDP/IP, IPX or SSL protocols. The following conditions apply: IP is a general-purpose protocol supported on a wide variety of networks and servers. To enable communication using TCP or UDP over IP, you must enable the Microsoft TCP/IP Protocol (or you can use another WinSock 2 compliant IP stack).
PC-Duo Master Guide Display considerations To achieve the best color reproduction, the display capabilities of the computer on which you run the Master must match or exceed those of the remote Host computer. If the Host computer‟s resolution exceeds that of the local computer, the Host computer display includes scroll bars. Support for multiple monitors In the Windows OS, multiple monitors can be used to increase the size of the desktop.
Master Installation Installation notes If you plan to use the Master to make remote connections through a Gateway, see Gateway Administrator Guide before installing the Master. The Master is distributed using Internet download. It can also be deployed and installed to large numbers of machines using the Deployment Tool. Install via internet download The Master is distributed as par tof ZIP files available for download from http://www.vector-networks.com.
PC-Duo Master Guide Start options Start the Master using any of the following options: Start the Master from the Windows Start menu. Choose Start > Run and enter proxy.exe. If you cannot open the application right away, navigate to your product install directory from the command window before you run proxy.exe. Double-click the Master shortcut file that stores remote Host computer connection information. The shortcut file ends with the .PRX4 extension.
Master Installation Licensing If you download this software on a 30-day trial basis and want to continue using the product, you may purchase it by contacting a preferred reseller, or by contacting us directly. Your purchase provides an appropriate license key to use with the Master. The software does not have to be reinstalled after you purchase it. The product package contains a license key that you can add to your existing installation.
PC-Duo Master Guide Upgrade your license If you are upgrading your license, you will receive an Upgrade license key, which you should add using the instructions above. Both the original product license and the upgrade license will be listed on the About tab.
Master Operation This section describes the components of the Master window: Double-click on any Host computer in either the Peer-to-Peer Hosts tab or the Gateway Hosts tab of the Master window in order to open a connection to that computer. A Master Connection window will open for that computer (see "Connection Window Operation" for more information). You can have one or more Master Connection windows to different Host computers open at the same time.
PC-Duo Master Guide "Favorites": Keep a list of favorite peer-to-peer or Gateway-managed connections in this tab. "Cycling Monitor Hosts": Continuously monitor peer-to-peer or Gateway-managed connections in this tab. Create a list of Host computers to monitor in a view-only mode by cycling through the connections to each Host. NOTE: Windows Firewall may prevent some Host computers from appearing in the Master window.
Master Operation the Master Cycling Monitor window. NOTE: When logged-in users are displayed on the managed Hosts tab, the icon resembles a user (head in profile) rather than a workstation, but the color and status indicators are identical to those listed above. See “Gateway Hosts” for information on logged-in users. Tool bar options Table below summarizes the functions of icons on the tool bar in the Master window.
PC-Duo Master Guide Peer-to-Peer Hosts tab If a Master can locate a Host in its network, the Host is known as a Peer-to-Peer Host and will be listed on the Peer-to-Peer Hosts tab in the Master. Double-click on any remote Host to establish a direct remote control connection (called a "peer-to-peer connection"); a Master Connection window will pop up showing the desktop of the remote Host (see Connection Window Operation for more information).
Master Operation To manually specify a Host connection directly from the Peer-to-Peer Hosts tab, follow these steps: 1 Choose UDP/IP, TCP/IP, or IPX from the Protocol list to specify the required Host computer connection protocol. 2 If you do not choose the (default) standard port, type the port number next to Port to specify a port number. NOTE: Host uses port 1505 by default. 3 Type the network address or station name of the remote Host computer in the Station field.
PC-Duo Master Guide segment). Automatic polling can be disabled in Options > Master Settings so that search for computers is always initiated manually. For each computer, the following information is provided: An Icon to indicate connection status. For information on the icons, see “Master Operation”. Display Name Protocol Network Address To refresh the list, click Poll or to stop a polling operation, click Stop.
Master Operation “Group one or more saved searches” “Manual polling” Create a search for peer-to-peer Host computers By default, the Master searches only your local network segment when it starts to poll for Host computers. To search for Host computers on a different network segment, a named search must be created. To create, edit, or remove a search, click Manage in the Peer-to-Peer Hosts tab. The Manage Polling Ranges window appears.
PC-Duo Master Guide 1 From the Manage Polling Ranges window, select New > UDP/IP. The Polling Ranges Definition window appears. 2 Select Broadcast to IPv4 address. 3 Enter the Host computer network address that you want to poll in the Address field. 4 Enter a name for the search next to Descriptive Name. 5 To specify a UDP port number to use for polling, enter it in the Port field. The default port is 1505.
Master Operation 1 From the Manage Polling Ranges window, select Local Network UDP/IP and click New. The Polling Ranges Definition window appears. 2 Select Scan IPv4 address range. 3 Enter the first address in your desired network polling range next to First Address. 4 Specify the size of the range by entering the number of addresses to search beyond the First Address next to Number of addresses. 5 Enter a name for the search next to Descriptive Name.
PC-Duo Master Guide IPv6 link-local addresses are used only on a particular local link (physical network), typically for special purposes such as address resolution or neighbor discover. The linklocal broadcast address is FF02::1. To locate a Host computer by polling a specific IPv6 multicast address on a local link, follow these steps: 1 From the Manage Polling Ranges window, select Local Network UDP/IP and click New. The Polling Ranges Definition window appears.
Master Operation IPv6 site-local addresses allow data to be sent only to the devices within a site or organization. The site-local broadcast address is FF05::4000:1. To locate a Host computer by polling a specific IPv6 multicast address within a site or organization, follow these steps: 1 From the Manage Polling Ranges window, select Local Network UDP/IP and click New. The Polling Ranges Definition window appears. 2 Select Broadcast to IPv6 site-local multicast address.
PC-Duo Master Guide 1 From the Manage Polling Ranges window, select Local Network UDP/IP and click New. The Polling Ranges Definition window appears. 2 Select Poll single computer (at one IPv6 address). 3 Enter the address of the computer in your desired network polling range in the Address box. 4 Enter a name for the search in the Descriptive Name box. 5 To specify a UDP port number to use for polling, enter it in the Port field. The default port is 1505.
Master Operation UDP/IP and IPX searches. Searches must be created separately and saved, before they can be combined into a group. To create a group of searches for polling, follow these steps: 1 Select New > Group from the Manage Polling Ranges window. The Polling Range Definition window appears. 2 Click the check box to select any previously created searches to include in the polling group. 3 Enter a name for the polling group in the Descriptive Name field.
PC-Duo Master Guide The search for Host computers might take some time. New Host computers are added to the list as they are found. 2 The Poll button changes its title to Stop Polling when polling begins. You can click Stop Polling to terminate the search and leave the current results in the display.
Master Operation Gateway Hosts tab When a remote Host computer is configured to report to a Gateway, the Host is known as a Gateway Host. To find a Gateway Host, follow these steps: Choose a Gateway from the Gateway drop-down list. Add/modify/delete Gateway entries by clicking on the Manage button (see "Add a Gateway" for more information). Choose a group from the Group drop-down list. By default, this value is initially set to the All Hosts group.
PC-Duo Master Guide From the Gateway Hosts tab of the Master window, you can: “Connect to a Gateway Host” “Record screen activity on a Gateway Host” “Play a recording” “Add a Gateway” “Manage access rights to a Gateway Host” “Send Wake-on-LAN Signal” Connect to a Gateway Host You can establish a remote control connection through the selected Gateway (called a "Gateway-managed connection") to one or more Gateway Hosts using any of the following methods: Double-click the Host.
Master Operation The benefit of a Gateway-managed connection is that security and other configuration options can be enforced by the Gateway on all Hosts in a particular Gateway group or on all Gateway Hosts. These settings will override any individual settings at the Host level. Record screen activity on a Gateway Host From the Gateway Hosts tab of the Master console window, screen activity on any managed Host can be recorded, even if there is not active remote control connection.
PC-Duo Master Guide The following icons indicate the status of a recording: in the Gateway Hosts list indicates a Host on which a recording is in process. in the Host Recordings list indicates a recording in process. in the Host Recordings list indicates a recording that has finished. Adjust the time span for recording When a recording is in process you can adjust its recording time. 1 In the Host Recordings list, select each recording for which you want to change the recording span.
Master Operation Play a recording Recordings can be played back in the following ways: From the Gateway, which streams the recording to the Master. From a recording file, that has been saved with the .PrxRec extension to a local drive. The recording plays in the Master Playback window. For more information, see “Playback Window Operation”. Play a recording from the Gateway To play a recording from the Gateway: 1 Select the recording you want to play.
PC-Duo Master Guide 2 Click New. The Gateway Connection Properties window opens.
Master Operation Enter a name for the Gateway in the Display Name box. Select a connection protocol from the Protocol list. Select a standard Port or type in a port number. NOTE: The default port number for SSL protocol is 443. Both TCP and SSL cannot listen on the same port, and must therefore be configured for distinct ports. The default Gateway port number for TCP and UDP is 2303.
PC-Duo Master Guide 6 Click OK to close the Gateway Connection Properties window. The Gateway is now listed in the Manage Gateways window. 7 Modify/delete Gateways in the Manage Gateways window: Select a Gateway in the list and click Edit to edit its properties. Select a Gateway in the list and click Remove to remove it. Click Close to return to the Master window.
Master Operation 63
PC-Duo Master Guide Active Connections tab View active remote connections from the Active Connections tab of the Master window. View active connections as follows: Each Host computer to which you establish a remote control connection is listed separately. If you establish a cycling connection, then the corresponding currently active Host computer is listed with a dark green icon.
Master Operation Connection menu from the Active Connections tab When one of the entries in the Active Connections list is selected, the following Connection menu items are available: Use Show Window to move the associated connection activity to the foreground. Use Disconnect to terminate a selected active connection. Use Add to Favorites to add a selected remote Host computer to the list of favorite Host computers. See “Favorites”.
PC-Duo Master Guide History tab View a list of the most recent Host computers to which you have connected through the History tab of the Master window. Select the History tab to view concise information about each of your most recent connections: The Display Name column indicates the name by which the connection is identified. The Connected at column indicates the time and date at which the connection is established.
Master Operation Sort history information: Sort the information displayed in the History tab according to the values of any column heading by clicking the column heading. For example, click Display Name to sort the items in the list alphabetically by name. Open a connection to a Host computer: Open a connection to any Host computer listed in the History tab by double-clicking the Host computer name.
PC-Duo Master Guide Favorites tab Save information about the most common or important connections that you make, and list these connections on the Favorites tab of the Master window. For see specific properties of Hosts listed on Favorites tab, see "Properties of favorite Host computers". Select the Favorites tab to view concise information about each of your favorite connections: The Display Name column indicates the name by which the connection is identified.
Master Operation Use Connect to connect to a favorite Host computer Use Connect As to connect to a favorite Host computer with credentials other than your Windows user name and password. Use Remove to delete a favorite Host computer from the list of favorites Use Rename to assign a new name to a favorite Host computer Use Add to Cycling Monitor Hosts to add a favorite Host computer to the list on the Cycling Monitor Hosts tab of the Master control panel.
PC-Duo Master Guide The following Host computer connection properties can be edited: Connection protocol: Select a Protocol from this list. Connection port: Select the standard Port or type in a port number. Type in the Station Specifier or other items using the following syntax: network_address:machine_network_name. A station specifier is an optional network specifier followed by a colon, and a station name (which can include wild cards).
Master Operation Edit the Host key, which is the key used by the Gateway to specify the Host computer address. When Gateway is clicked, the following information relevant to your local connection to the Gateway appears.
PC-Duo Master Guide Connect As tab Specify credentials to use when connecting to a Host computer for peer-to-peer connections or to a Gateway.
Master Operation Select the following options from the Connect As tab: Select Use logged-in username and password to log in with the username and password for your local computer. Select Use the following username and password to log in to the associated Host computer with other credentials (username and password). Enter the appropriate credentials in the fields provided. If you do not enter the required username and/or password, the Enter Network Password window appears when you attempt to connect.
PC-Duo Master Guide For more information, see the Remote Control tab on the "Default Connection Window Settings" page. Effects tab Use the options on the Effects tab to provide default settings for enabling and disabling certain visual effects when connecting to a Host computer. By disabling any of the listed visual effects, you can reduce the amount of screen data that needs to be captured and transmitted over the network.
Master Operation Cycling Monitor Hosts tab The Cycling Monitor allows you to serially check in on a set of remote Host computers to monitor the activity of those Hosts but not to take control of them. The Cycling Monitor has its own window, similar to the Master Connection window, except that it is view-only mode at all time (see “Cycling Monitor Window Operation” for more information).
PC-Duo Master Guide The Protocol column indicates whether the connection uses the TCP/IP, UDP/IP, SSL or IPX protocol. The Gateway column indicates the Gateway (if any) that manages the connection. The Network Address column indicates the network address of the Host computer, displayed in IP or IPX format as appropriate. Connection menu from the Cycling Monitor Hosts tab When the Cycling Monitor Hosts tab of the Master console window is selected, the Connection menu options change.
Master Operation To open the Master Cycling Monitor window, double-click a selected Host computer on the Cycling Monitor Hosts tab. Remove Host computers To remove a selected Host computer from the list on the Cycling Monitor Hosts tab, rightclick and select Remove. Clear all Host computers To clear all Host computers from the Cycling Monitor Hosts list, select Edit > Clear Cycling Monitor Hosts.
PC-Duo Master Guide VNC Hosts In addition to Peer-to-Peer Hosts and Gateway Hosts, the Master can reach and establish remote control connections to remote computers running a standard version of the Virtual Network Computing (VNC) server ("VNC Hosts"). The Master includes a proprietary implementation of the VNC Remote Frame Buffer (RFB) protocol, enabling it to function as a VNC client that can connect to and interoperate with any standard VNC server.
Master Operation Peer-to-Peer Connections to VNC Server The Master console includes a menu item Connection > Connect to VNC Server… to initiate a peer-to-peer connection to a VNC server: A dialog box will appear to prompt for the information required to connect to the server: 79
PC-Duo Master Guide As illustrated, the required information is the server name (DNS name or IP address), the protocol (currently the only option is TCP), and the port (default is set to port 5900). VNC servers normally require a password for authentication. This password can be entered in the dialog box.
Master Operation Menu options Use the following menus to manage configuration settings for the Master: Select “Connection” to see detailed list of all remote connection options Select “Edit” to modify the list of Host computers on the History or Cycling Monitor Hosts tab Select “View” to show or hide parts of the Master window Select “Gateway” to operate the Manage and Refresh buttons on the Gateway Hosts tab Select “Options” for modify default display options for various windows Select “Goto
PC-Duo Master Guide “Stop Recording” “Play Recording” “Delete Recording” “Export Recording” “Add to Favorites” “Add to Cycling Monitor Hosts” “Save as Shortcut” “Properties” “Play Recording from File...” “Play Recording via URL...
Master Operation Enter an authorized username and/or password for the Host computer (fill in all blank fields) and click OK. Record... On the managed Hosts tab, select Record... to start a recording for any Gatewaymanaged Host computer that is selected. Stop Recording On the managed Hosts tab, select Stop Recording to stop any active recording for any Gateway-managed Host computer that is selected.
PC-Duo Master Guide Add to Favorites Select Add to Favorites to add a selected peer-to-peer or Gateway-managed Host computer to the list of favorite Host computers. The list of favorite Host computers appears when you select the Favorites tab on the Master console window. See “Favorites”. Add to Cycling Monitor Hosts Select Add To Cycling Monitor Hosts to add a selected Host computer to the list on the Cycling Monitor Hosts tab.
Master Operation Properties Use Connection > Properties to display the connection information for a selected Host computer. When a Host computer is selected from the Favorites or Cycling Monitor Hosts tabs, you can edit the properties that appear. Editable properties also appear when you right-click a shortcut file that is saved to your computer and select Properties. When a Host computer is selected from the Peer-to-Peer Hosts or managed Hosts tabs, you cannot edit the properties that appear.
PC-Duo Master Guide NOTE: When you view properties for a Host computer listed on the managed Hosts tab, the protocol and port specified indicate those used for the connection between the remote Host computer and the Gateway. Click Gateway... to see properties for the connection between the Gateway and the Master computer.
Master Operation Edit Select Edit > Clear History from the History tab of the Master console window to clear the history list. Select Edit > Clear Cycling Monitor Hosts from the Cycling Monitor tab of the Master console window to clear the Cycling Monitor Hosts list. View Modify display options for the Master console window by using the View menu.
PC-Duo Master Guide User interface elements in the Master console window Toggle the appearance of the following elements in the Master console window by checking or unchecking items on the View menu: Menu Bar Tool Bar Page Header, the heading displayed for each selected tab Status Bar Tabs Tabs in the Master console window Control the appearance of the following tabs by checking or unchecking the tab names listed on the View menu: Peer-to-Peer Hosts Gateway Hosts Active Connections Histo
Master Operation Select Large Icons to display Host computer icons as large icons, with the name of the remote Host computer as the title. The icons are arranged left to right, and then top to bottom, sorted alphabetically according to Host computer name. Select Small Icons to display Host computer icons as small icons. Select List to display Host computer icons as small icons, sorted alphabetically, and placed top to bottom, and then left to right.
PC-Duo Master Guide Construct station specifiers: Specify the way that station specifiers (connect strings) are constructed for polled Hosts by selecting one of the following options: From DNS name, or by network and station name specifies Host computers either by computer name or by DNS name. With this option, a reverse DNS lookup is attempted using the network address.
Master Operation Specify which type of Gateway-managed Host computers to display: Select Show Users to display the set of Gateway-managed users who are logged in. Select Show Workstations to display the target set of Gateway-managed workstations. Select Show both to display all logged-in users and workstations in the set of Gateway-managed Hosts. You can specify how you want duplicates handled when both a workstation and a user logged into that workstation are potential Hosts.
PC-Duo Master Guide Also, you can limit the number of connections to save on the History tab by specifying a value for Maximum number of connections to store (default = 20). Clipboard Use the Clipboard tab of the Master Settings window to set configuration options for clipboard function: Select Automatically share clipboard between Host and Master to cause clipboards of Host and Master to be synchronized automatically.
Master Operation Keyboard Mapping Certain key combinations perform special functions on a computer. Because of Windows features, the following key combinations can apply to the local computer only: CTRL+ALT+DEL CTRL+ESC Any key combination that includes the Windows key To create a key combination that applies to the remote Host computer, select Options > Keyboard Mapping.
PC-Duo Master Guide There are five sections in the Keyboard Mapping window: “Commands” “Accelerator and Special Hot Key” “Restore Default” “Remove” “Restore All” Commands The Commands list shows the commands available for mapping. A text description of the currently selected command is shown under Selected Command. The currently mapped key, which when pressed will invoke the command, is described under Accelerator.
Master Operation Restore All To restore all key mappings to the default settings, click Restore All. Default Connection Window Settings Use Options > Default Connection Window Settings to set initial parameters for remote connections and specify a configuration template for new connections. NOTE: You can change most of these settings for a particular connection once it is established. To do so, select Options > Connection Window Settings from the Master Connection window.
PC-Duo Master Guide Check Use encryption to require data encryption for data transfer. NOTE: Host computer encryption requirements override this option. The connection is encrypted if the Host computer requires encryption, even if you uncheck Use encryption. Startup From the Startup tab of the Default Connection Window Settings window, choose the name of one of the Master Connection window tabs from the Make the following tab active at connect list.
Master Operation Remote Control Specify the default behavior for remote control connections from the Remote Control tab of the Default Connection Window Settings window.
PC-Duo Master Guide Modify the following options: Use Viewer Settings to specify default settings for the remote display: Select Full Screen to fill the entire screen of the local computer with a view of the Host computer monitor in the Master Connection window. Select View only to allow users of the Master to view the display without taking control of the Host computer. Select Fit to window to scale the display of the Host computer to fit into the Master Connection window.
Master Operation Modify Auto-scroll group options to specify whether you want the window to scroll when the cursor (for text-only screens) or mouse reaches a boundary: Select Cursor (text-mode only) to automatically scroll when the cursor comes to an edge of the Master Connection Window when you hold the CTRL key down. Select Mouse (text & graphics mode) to automatically scroll when the mouse comes to an edge of the Master Connection Window when you hold the CTRL key down.
PC-Duo Master Guide to a Host computer. By disabling any of the listed visual effects, you can reduce the amount of screen data that needs to be captured and transmitted over the network. All visual effect options are enabled by default. Check Request Visual Effects to be disabled as follows to enable or disable specific graphical effects. Check the visual effects options that you want to disable under Visual Effects to be Disabled. Leave the visual effects options that you want to enable unchecked.
Master Operation Select the following: View file attributes: An extra column that provides file attribute information appears on both the left and right sides of the File Transfer tab. View hidden & system files: Hidden and system files are added to both the left and right sides of the File Transfer tab. Specify the following default settings: Default starting directories for local and remote computers The location for local and remote computer files.
PC-Duo Master Guide Use the Master Cycling Monitor to serially check on multiple remote connections in the Master Cycling Monitor window. On the Master window, use Options > Cycling Monitor Settings to control the behavior of this window. General Use the General tab to specify preferences for the Master Cycling Monitor window. Set the following preferences: Set the number of seconds to display each connection in the Master Cycling Monitor window using Cycling span.
Master Operation are silently added to the Cycling Monitor Hosts list without attempting to establish a connection in the Master Cycling Monitor window. Cycling Monitor Settings Control the display of the Master Cycling Monitor window using the Cycling Monitor Hosts tab.
PC-Duo Master Guide Select Mouse (text & graphics mode) to scroll automatically when the mouse comes to an edge of the Master Connection Window when you hold the CTRL key down. Modify text mode screen options in DOS Sessions: The Font drop-down list allows you to select the typeface and type size used to display the remote Host computer screen in the Master Cycling Monitor window.
Master Operation Use Viewer Settings to specify how a remote computer is displayed by default: Select Full Screen to fill the entire screen of the local computer with a view of the Host computer monitor in the Master Cycling Monitor window. Select Fit to window to scale the display of the remote computer to fit into the Master Cycling Monitor window. Select Fit 1-to-1 to have each pixel on the remote display correspond to one pixel on the local computer (set by default).
PC-Duo Master Guide The Help menu has the following commands: “Help Topics” “Vector Networks Home Page” “Check for Updates and Maintenance Releases” “Purchase Additional Licenses” “Order Technical Support Contract” “About the Master” Help Topics Select Help > Help Topics to access the table of contents for the Master online help system. You can display help for any topics you select.
Master Operation Add License: Add more license keys by clicking Add License and entering your license number in the Add License Key window. See “Licensing” for more information. System Information: Click on System Information to generate a detailed report about the configuration of your workstation. This report is saved as a text file named Yourcomputername_Config.txt on your desktop.
Connection Window Operation The Master Connection window has the following tabs: Select "Remote Control tab" to monitor activity, run applications remotely, and troubleshoot Host computers using remote control. Select "File Transfer tab" to quickly and securely transfer files between two computers using the file transfer feature. Select "Remote Printing tab" to print locally from applications you run on a remote computer.
PC-Duo Master Guide Tool bar options Table below summarizes the functions of icons available on the tool bar for the Master Connection window: Icon Function Start remote control session Start file transfer session Start remote printing session Start remote management session Disconnect from Host Displays the screen output from the remote Host computer using the entire monitor screen on the local computer.
Connection Window Operation Only, the Master displays the Host computer screen, but does not transmit keyboard or mouse commands to it. When this option is set under Master Settings, the Host and Master clipboards will automatically be synchronized (and Get and Send options will be disabled). Copies the contents of the clipboard on the remote Host computer to the clipboard on your local computer when you view the Remote Control tab.
PC-Duo Master Guide Remote Control tab Select the Remote Control tab on the Master Connection window to view and operate the remote Host computer as if you were its local user. Take control of the mouse and keyboard, or simply monitor remote Host computer activity, without interrupting a local user on the Host computer. Control operations on the remote Host computer using the keyboard and mouse on your local computer.
Connection Window Operation See “Menus for the Master Connection window” for a summary of menu and tool bar commands for carrying out these operations. Tool bar options The table below summarizes the functions of icons available on the tool bar when the Master Connection window is set to the Remote Control tab. Icon Function Connects to the selected Host computer with the Remote Control tab selected. Connects to the selected Host computer with the File Transfer tab selected.
PC-Duo Master Guide user of a Gateway-managed connection. Toggles on or off View Only mode, which displays the Host computer screen, but does not transmit keyboard or mouse commands to it. Copies the contents of the clipboard on the remote Host computer to the clipboard on your local computer when you view the Remote Control tab. Copies the contents of the clipboard on your local computer to the clipboard on the remote Host computer when you view the Remote Control tab.
Connection Window Operation Selection to transfer from local computer 2 Copy the information that you want to move to the Host computer to the clipboard on your local computer; for example, use an application‟s Cut or Copy command. 3 To transfer the information from the clipboard on the local computer to the clipboard on your Host computer, return to the Master Connection window and select Edit > Send Clipboard to Host. You can also click the Send Clipboard tool bar button.
PC-Duo Master Guide Selection transferred to Host computer Copy information from the remote clipboard Transfer text, graphics, or other information, from the clipboard on the remote Host computer to the clipboard on your local computer. To copy information from the remote clipboard: 1 Select the text or graphic you want to transfer from an application running on your Host computer.
Connection Window Operation contains only a reference to the data, such as a file name, the Master displays a message that the clipboard does not contain a supported format. Operate your mouse on the remote Host computer During remote control sessions, the mouse can exist in the following states: When the mouse cursor is inside the Master Connection window, the mouse is remote and all movements and clicks are transmitted to the Host computer.
PC-Duo Master Guide Closes a connection to one or more of the services to the remote Host computer. If you choose Remote Control, the Master Connection window closes. Request/release input control When connected to a Host computer, two input control states are possible: With input control, you control the mouse and keyboard of the Host. Without input control, you monitor the Host computer but do not control it. For a peer-to-peer connection, there can be only one Master connected to a Host.
Connection Window Operation 1 From the Remote Control tab of the Master Connection window, choose Edit > Copy Graphics Screen or click the corner angle icon icon on the tool bar. The cursor changes to a top left to indicate where to place the first anchor of the selection. 2 Move to the top left corner of the rectangle to the top left corner of the graphic or region of the screen that you wish to copy and hold down the left mouse button at that location.
PC-Duo Master Guide Full Screen is mapped to Alt+Esc and shows up as last entry in the Send Keystroke menu. For more information, see “Keyboard Mapping”.
Connection Window Operation File Transfer tab Use the File Transfer tab on the Master Connection window to transfer files between your local computer and the remote Host computer. Other file maintenance tasks can be performed on either computer. "File transfer resume" "Manipulate files and folders for file transfer" The file transfer display is split into four adjustable panels. By default, files for your local computer are on the left, and those for your remote Host computer are on the right.
PC-Duo Master Guide 2 Select a target folder on the local or remote computer from the top panel. This is the computer to which you plan to transfer files. 3 Drag and drop the files from your source to your target directory, or right-click the selected files you plan to transfer: Select Get to transfer files from the Host computer to the local computer. Selected files are copied from the Host computer to the directory you select in the upper panel of the local computer directory listing.
Connection Window Operation Rename selected file or folder. File transfer resume Occasionally while transferring files, your connection may be interrupted, leaving some files only partially transferred. If the files are large, retransmitting them from the beginning again could prove very expensive. For this reason, the Master provides a File transfer resume feature, which allows you to resume interrupted transfers exactly where you left off.
PC-Duo Master Guide The following file and folder information is listed on the File Transfer tab: The top panels display the folder hierarchy, but only reveal the contents of the nodes of the tree that you explicitly open. No files appear in the top panels, nor do any folders appear in any bottom panels. A drive, folder, or one or more files must be selected before you can perform most file transfer operations.
Connection Window Operation Remote Printing tab Print remote applications on printers local to your machine using the Remote Printing tab on the Master Connection window. An active remote control connection must be maintained between the Host computer and the local computer to complete the remote printing process.
PC-Duo Master Guide Connects to the selected Host computer with the Remote Printing tab selected. Connects to the selected Host computer with the Remote Management tab selected. Closes Master Connection window and disconnects from Host computer. Configure a Host computer for printing After you install Host, a printer port named PC-Duo: is listed in Windows as a port that can be associated with a printer when you select Start > Control Panel > Printers and Faxes.
Connection Window Operation Cancel a remote print job To cancel a current remote print job, click Cancel Job on the Remote Printing tab of the Master Connection window. This clears the print queues on both the local and Host computers. Canceling a print job does not affect your connection. However, if you disconnect your connection to the Host computer, any active print job is cancelled.
PC-Duo Master Guide Remote Management tab Use the Remote Management tab on the Master Connection window to view and manage information about hardware, software, system settings, services, processes, events and more on the remote Host computer.
Connection Window Operation and information, Remote Management does not require RPC (Remote Procedure Call) or file/print sharing to be enabled on the remote Host computer in order to operate. NOTE: If the Master cannot find the redistributable MSXML6 system component, an error message will appear in the Remote Management window. In this case, you must install MSXML6 and restart the Master. See http://www.microsoft.com for more information about the redistributable msxml6.msi package.
PC-Duo Master Guide Hardware Manager Hardware Manager provides you with a graphical view of physical devices and resources available on the remote Host computer. Select "BIOS" to view details about Basic Input/Output System (BIOS) on remote Host computer. Select "Bus" to view details about the physical system bus on remote Host computer. Select "Cache Memory" to view details about internal and external cache memory on the remote Host computer.
Connection Window Operation Select "Memory Devices" to view details about memory devices on the remote Host computer . Select "Modem" to view details about any POTS (Plain Old Telephone Service) modems on the remote Host computer. Select "Network Adapter Configuration" to view details about extra properties and methods that support the management of the TCP/IP and Internetwork Packet Exchange (IPX) protocols that are independent from the network adapters on the remote Host computer.
PC-Duo Master Guide Current Language Description Identification Code Installable Languages Language Date List of Languages Manufacturer Other Target OS Primary BIOS Release Date Serial Number SMBIOS BIOSVersion SMBIOS Major Version SMBIOS Minor Version SMBIOS Present Software Element ID Software Element State Status Target Operating System Version WMI Class PC-Duo uses the following WMI Class to request/retrieve BIOS information
Connection Window Operation Bus Bus provides you with a graphical view of settings for the bus on the remote Host computer system.
PC-Duo Master Guide PC-Duo uses the following WMI Class to request/retrieve Bus information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available. Component WMI Class Bus Win32_Bus Cache Memory Cache Memory provides you with a graphical view of settings for internal and external cache memory on the remote Host computer system.
Connection Window Operation Config Manager Error Code Config Manager USer Config Correctable Error Creation Class Name Current SRAM Description Ending Address Error Access Error Address Error Cleared Error Correct Type Error Data Error Data Order Error Description Error Info Error Methodology Error Resolution Error Time Error Transfer Size Flush Timer Last Error Code Level Line Size Other Error Description PNP Devi
PC-Duo Master Guide Supported Purpose Read Policy Replacement Policy Starting Address Status Status Info Supported SRAM System Creation Class Name System Level Address WMI Class PC-Duo uses the following WMI Class to request/retrieve Cache Memory information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
Connection Window Operation Config Manager Error Code Config Manager User Config Creation Class Name Default Block Size Description Device ID Drive Drive Integrity Error Cleared Error Description Error Methodology File System Flags File System Flags Ex ID Install Date Last Error Code Manufacturer Max Block Size Maximum Component Length Max Media Size Media Loaded Media Type Mfr Assigned Revision Level Min Block Size
PC-Duo Master Guide Supported PNP Device ID Power Management Capabilities Power Management Supported Revision Level SCSI Bus SCSI Logical Unit SCSI Port SCSI Target ID Serial Number Size Status Status Info System Creation Class Name System Name Transfer Rate Volume Name Volume Serial Number WMI Class PC-Duo uses the following WMI Class to request/retrieve CDROM Drive information from the remote Host computer.
Connection Window Operation Each CPU has the following attributes (double-click on any attribute to get a popup window with table of attributes and values): Name Processor Type Version CPU Status Current Clock Speed Address Width Architecture Availability Caption Config Manager Error Code Config Manager User Config Creation Class Name Current Voltage Data Width Description Device ID Error Cleared Error Description Ext Clock Family
PC-Duo Master Guide Level Load Percentage Manufacturer Max Clock Speed Number of Cores Number of Logical Processors Other Family Description PNP Device ID Power Management Capabilities Power Management Supported Processor ID Revision Role Socket Designation Status Status Info Stepping Status Info System Creation Class Name System Name Unique ID Upgrade Method Voltage Caps WMI Class PC-Duo uses the following WMI Class to reque
Connection Window Operation Component WMI Class CPU Win32_CPU Logical Disk Logical Disk provides you with a graphical view of settings for data source(s) that resolve to actual local storage device(s) on the remote Host computer system.
PC-Duo Master Guide Drive Type Error Cleared Error Methodology Last Error Code Maximum Component Length Number of Blocks PNP Device ID Power Management Capabilities Power Management Supported Provider Name Quotas Disabled Quotas Incomplete Quotas Rebuilding Status Supports Disk Quotas Supports File Based Compression System Creation Class Name Volume Dirty Volume Name Volume Serial Number WMI Class PC-Duo uses the following WMI Class to r
Connection Window Operation Logical Disk Changes Logical Disk Changes provides you with a graphical view of settings for network storage devices that are mapped as logical disks on the remote Host computer system.
PC-Duo Master Guide Power Management Capabilities Power Management Supported Provider Name Purpose Quotas Disabled Quotas Incomplete Quotas Rebuilding Session ID Size Status Status Info Supports Disk Quotas Supports File Based Compression System Creation Class Name System Name Volume Name Volume Serial Number WMI Class PC-Duo uses the following WMI Class to request/retrieve Logical Disk Changes information from the remote Host computer.
Connection Window Operation Memory Devices provides you with a graphical view of settings for memory devices on the remote Host computer system.
PC-Duo Master Guide Install Date Last Error Code Name Number of Blocks Other Error Description PNP Device ID Power Management Capabilities Power Management Supported Purpose Starting Address Status Status Info System Creation Class Name System Level Address System Name WMI Class PC-Duo uses the following WMI Class to request/retrieve Memory Device information from the remote Host computer.
Connection Window Operation Modem has the following attributes (double-click on any attribute to get a popup window with table of attributes and values): Answer Mode Attached To Availability Blind Off Blind On Caption Compatibility Flags Compression Info Compression Off Compression On Config Manager Error Code Config Manager User Config Configuration Dialog Countries Supported[] Country Selected Creation Class Name Current Passwords[] DCB[
PC-Duo Master Guide Inactivity Timeout Index Install Date Last Error Code Max Baud Rate To Phone Max Baud Rate To Serial Port Max Number Of Passwords Model Modem Inf Path Modem Inf Section Modulation Bell Modulation CCITT Modulation Scheme Name PNP Device ID Port Sub Class Power Management Capabilities[] Power Management Supported 148 Prefix Properties[] Provider Name Pulse Reset Responses Key Name Rings Before Ans
Connection Window Operation Supports Callback Supports Synchronous Connect System Creation Class Name System Name Terminator Time Of Last Reset Tone Voice Switch Feature WMI Class PC-Duo uses the following WMI Class to request/retrieve Modem information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
PC-Duo Master Guide DHCP Enabled DHCP Lease Expires DHCP Lease Obtained DHCP Server DNS Domain DNS Domain Suffix Search Order[] DNS Enabled For WINS Resolution DNS Host Name DNS Server Search Order[] Domain DNS Registration Enabled Forward Buffer Memory Full DNS Registration Enabled Gateway Cost Metric[] IGMP Level Index Interface Index IP Address[] IP Connection Metric IP Enabled IP Filter Security Enabled IP Port Security Enabled IPS
Connection Window Operation Keep Alive Interval Keep AliveT ime MAC Address MTU Num Forward Packets PMTUBH Detect Enabled PMTU Discovery Enabled Service Name Setting ID Tcpip Netbios Options Tcp Max Connect Retransmissions Tcp Max Data Retransmissions Tcp Num Connections Tcp Use RFC1122 Urgent Pointer Tcp Window Size WINS Enable LM Hosts Lookup WINS Host Lookup File WINS Primary Server WINS Scope ID WINS Secondary Server WMI Class PC-D
PC-Duo Master Guide Adapter Type Adapter Type ID Auto Sense Availability Caption Config Manager Error Code Config Manager User Config Creation Class Name Description Device ID Error Cleared Error Description GUID Index Install Date Installed Interface Index Last Error Code MAC Address Manufacturer Max Number Controlled Max Speed Name Net Connection ID Net Connection Status Net Enabled Network Addresses[]
Connection Window Operation Status Status Info System CreationClass Name System Name Time Of Last Reset WMI Class PC-Duo uses the following WMI Class to request/retrieve Network Adapter information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
PC-Duo Master Guide PNP Device ID Power Management Capabilities[] Power Management Supported Protocol Supported Status Status Info System Creation Class Name System Name Time Of Last Reset WMI Class PC-Duo uses the following WMI Class to request/retrieve PCMCIA information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
Connection Window Operation Creation Class Name Default Block Size Description Device ID Error Cleared Error Description Error Methodology Firmware Revision Index Install Date Interface Type Last Error Code Manufacturer Max Block Size Max Media Size Media Loaded Media Type Min Block Size Model Name Needs Cleaning Number Of Media Supported Partitions PNP Device ID Power Management Capabilities[] Power Managemen
PC-Duo Master Guide Name System Name Total Cylinders Total Heads Total Sectors Total Tracks Tracks Per Cylinder WMI Class PC-Duo uses the following WMI Class to request/retrieve Physical Disk information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
Connection Window Operation Name Other Identifying Info Part Number Position In Row Powered On Removable Replaceable Serial Number SKU Speed Status Tag Total Width Type Detail Version WMI Class PC-Duo uses the following WMI Class to request/retrieve Physical Memory information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
PC-Duo Master Guide Caption Char Sets Supported[] Comment Config Manager Error Code Config Manager User Config Creation Class Name Current Capabilities[] Current Char Set Current Language Current Mime Type Current Natural Language Current Paper Type Default Default Capabilities[] Default Copies Default Language Default Mime Type Default Number Up Default Paper Type Default Priority Description Detected Error State Device I
Connection Window Operation Install Date Job Count Since Last Reset Keep Printed Jobs Languages Supported[] Last Error Code Local Location Marking Technology Max Copies Max Number Up Max Size Supported Mime Types Supported[] Name Natural Languages Supported[] Network Paper Sizes Supported[] Paper Types Available[] Parameters PNP Device ID Port Name Power Management Capabilities[] Power Management Supported Printer Paper Names[]
PC-Duo Master Guide Spool Enabled Start Time Status Status Info System Creation Class Name System Name Time Of Last Reset Until Time Vertical Resolution Work Offline WMI Class PC-Duo uses the following WMI Class to request/retrieve Printer information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
Connection Window Operation Error Cleared Error Description Hardware Version Index Install Date Last Error Code Manufacturer Max Data Width Max Number Controlled Max Transfer Rate Name PNP Device ID Power Management Capabilities[] Power Management Supported Protection Management Protocol Supported Status Status Info System Creation Class Name System Name Time Of Last Reset WMI Class PC-Duo uses the following WMI Class to request/
PC-Duo Master Guide Audible Alarm Breach Description Cable Management Strategy Caption Chassis Types[] Creation Class Name Current Required Or Produced 162 Depth Description Heat Generation Height Hot Swappable Install Date Lock Present Manufacturer Model Name Number Of Power Cords Other Identifying Info Part Number Powered On Removable Replaceable Security Breach Security Status Serial Number Service D
Connection Window Operation WMI Class PC-Duo uses the following WMI Class to request/retrieve System Enclosure information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available. Component WMI Class System Enclosure Win32_SystemEnclosure USB Ports USB Ports provides you with a graphical view of settings for the universal serial bus for the remote Host computer system.
PC-Duo Master Guide System Name Time Of Last Reset WMI Class PC-Duo uses the following WMI Class to request/retrieve USB information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available. Component WMI Class USB Ports Win32_USBController Video Controller Video Controller provides you with a graphical view of settings for the video controller on the remote Host computer system.
Connection Window Operation Current Number Of Rows Current Refresh Rate Current Scan Mode Current Vertical Resolution Description Device ID Device Specific Pens Dither Type Driver Date Driver Version Error Cleared Error Description ICM Intent ICM Method Inf Filename Inf Section Install Date Installed Display Drivers Last Error Code Max Memory Supported Max Number Controlled Max Refresh Rate Min Refresh Rate Monochrom
PC-Duo Master Guide Name System Name System Palette Entries Time Of Last Reset Video Architecture Video Memory Type Video Mode Video Mode Description Video Processor WMI Class PC-Duo uses the following WMI Class to request/retrieve Video Controller information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
Connection Window Operation Is Locked Last Error Code Monitor Manufacturer Monitor Type Name Pixels Per X Logical Inch Pixels Per Y Logical Inch PNP Device ID Power Management Capabilities[] Power Management Supported Screen Height Screen Width Status Status Info System Creation Class Name System Name WMI Class PC-Duo uses the following WMI Class to request/retrieve Video Monitor information from the remote Host computer.
PC-Duo Master Guide Software Manager Software Manager provides you with a graphical view of the software applications that are installed on the remote Host computer.
Connection Window Operation Help Telephone Install Source Language Local Package Package Cache Package Code Package name Product ID Reg Owner Reg Company SKU Number Transforms URL Info About URL Update info Source File Image Type (WordCount) WMI Class PC-Duo uses the following WMI Class to request/retrieve information about software applications installed on the remote Host computer: Component WMI Class Products Win32_Products 169
PC-Duo Master Guide System Manager System Manager provides you with a graphical view of various configuration settings on the remote Host computer. Select "Computer System" to view details about system settings on remote Host computer. Select "Desktop" to view details about desktop on remote Host computer. Select "Event Log Files" to view details about event log files system on remote Host computer.
Connection Window Operation Computer System Computer System provides you with a graphical view of system settings for the remote Host computer system.
PC-Duo Master Guide Install Date Keyboard Password Status Last Load Info Manufacturer Model Name Format Network Server Mode Enabled Number of Processors OEM Logo Bitmap OEM String Array Part Of Domain Pause After Reset Power Management Capabilities Power Management Supported Power On Password Status Power State Power Supply State Primary Owner Contact Reset Capability Reset Count Reset Limit Roles Status Support Contact Des
Connection Window Operation System Startup Setting System Type Thermal State Total Physical Memory User Name Wake Up Type Workgroup WMI Class PC-Duo uses the following WMI Class to request/retrieve Computer System information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
PC-Duo Master Guide Description Drag Full Windows Grid Granularity Icon Spacing Icon Title Face Name Icon Title Wrap Pattern Screen Saver Active Screen Saver Executable Screen Saver Secure Setting ID Wallpaper Stretched Wallpaper Tiled WMI Class PC-Duo uses the following WMI Class to request/retrieve Desktop information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
Connection Window Operation Archive Compressed Compression Method Creation Class Name Creation Date CS Creation Class Name CS Name Description Drive Eight Dot Three File name Encrypted Encryption Method Extension File Name File Size File Type FS Creation Class Name FS Name Hidden Install Date In Use Count Last Accessed Last Modified Log File Name Manufacturer Max File Size Name Number Of Records 17
PC-Duo Master Guide Overwrite Outdated Overwrite Policy Path Readable Sources Status System Version Writeable WMI Class PC-Duo uses the following WMI Class to request/retrieve Event Log File information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
Connection Window Operation Caption Code Page Comment Country Code Flags Full Name Home Directory Home Directory Drive Last Logoff Last Logon Logon Hours Logon Server Number of Logons Parameters Password Age Password Expires Primary Group ID Privileges Profile Script Path Setting ID Units Per Week User Comment User ID User Type Workstations WMI Class PC-Duo uses the following WMI Class to request/retriev
PC-Duo Master Guide Component WMI Class Network Login Profile Win32_NetworkLoginProfile Operating System Operating System provides you with a graphical view of settings for the Operating System on the remote Host computer.
Connection Window Operation Description Distributed Encryption Level Foreground Application Boost Free Physical Memory Free Space in Paging Files Free Virtual Memory Install Date Large System Cache Last Boot Up Time Local Date Time Locale Max Number of Processes Max Process Memory Size Name Number of Licensed Users Number of Processors Number of Users Organization OS Language OS Product Suite OS Type Other Type Descr
PC-Duo Master Guide Quantum Type Registered User Serial Number Service Pack Major Version Service Pack Minor Version Size Stored in Paging Files Status Suite Mask System Device System Directory System Drive Total Swap Space Size Total Virtual Memory Sizez Total Visible Memory Version Windows Directory WMI Class PC-Duo uses the following WMI Class to request/retrieve Operating System information from the remote Host computer.
Connection Window Operation Caption CS Name Description Fix Comments Hot Fix ID Install date Installed By Installed On Service Pack In Effect Status WMI Class PC-Duo uses the following WMI Class to request/retrieve Operating System Update information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
PC-Duo Master Guide Creation Class Name Creation Date CS Creation Class Name CS Name Description Drive Eight Dot Three File name 182 Encrypted Encryption Method Extension File Name File Size File Type Free Space FS Creation Class Name FS Name Hidden Initial Size Install Date In Use Count Last Accessed Last Modified Manufacturer Maximum Size Path Readable Status System
Connection Window Operation Version Writeable WMI Class PC-Duo uses the following WMI Class to request/retrieve Page File information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available. Component WMI Class Event Log Files Win32_PageFile Page File Usage Page File Usage provides you with a graphical view of the current usage profile of the Page File for the remote Host computer.
PC-Duo Master Guide Page File Usage Win32_PageFileUsage Tasks Scheduled Tasks Scheduled provides you with a graphical view of current scheduled tasks for the remote Host computer.
Connection Window Operation Component WMI Class Scheduled Tasks Win32_ScheduledJob TCP/IP Settings TCP/IP Settings provides you with a graphical view of settings for TCP/IP connections to the remote Host computer.
PC-Duo Master Guide Supports Graceful Closing Supports Guaranteed Bandwidth Supports Multicasting Supports Quality Of Service WMI Class PC-Duo uses the following WMI Class to request/retrieve TCP/IP Setting information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
Connection Window Operation Daylight Year Description Setting ID Standard Bias Standard Day Standard Day Of Week Standard Hour Standard Millisecond Standard Minute Standard Month Standard Name Standard Second Standard Year WMI Class PC-Duo uses the following WMI Class to request/retrieve Time Zone information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available.
PC-Duo Master Guide Shared Resource Manager Shared Resource Manager provides you with a graphical view of currently available shared resources (Shares) and any current network users with connections (Sessions) to the remote Host computer to access the shared resources. Shares A shared resource can be a disk drive, printer, interprocess communication, or other shareable device.
Connection Window Operation Install date Maximum Allowed Status Sessions Each session has the following attributes (double-click on any session to get a popup window with table of attributes and values): Active Time Caption Client Type Computer Name Description Idle Time Install Date Name Resources Opened Session Type Status Transport name User Name WMI Class PC-Duo uses the following WMI Classes to request/retrieve Shared Resource information from the rem
PC-Duo Master Guide Shares Win32_Share Sessions Win32_Session 190
Connection Window Operation Account Manager Account Manager provides you with a graphical view of currently available user, group and system accounts on the remote Host computer.
PC-Duo Master Guide System Accounts Each system account has the following attributes (double-click on any system account to get a popup window with table of attributes and values): Name Caption Description Domain Install Date Local Account SID SID Type Status Users Each user account has the following attributes (double-click on any user to get a popup window with table of attributes and values): Name Domain Account Type Description Caption Disabled
Connection Window Operation Changeable Password Expires Password Required SID SID Type Status WMI Class PC-Duo uses the following WMI Classes to request/retrieve account information from the remote Host computer. Please consult these classes for more detailed information about the specific attributes and values available for each account type.
PC-Duo Master Guide Service Manager Service Manager provides you with a graphical view of currently available services and system drivers on the remote Host computer.
Connection Window Operation Error Code Exit Code Install Date Path Name Process ID Service Specific Exit Code Service Type Started Startup Type Start Name State Status System Creation Class Name LogOn As Tag ID Wait Hint Commands You can apply any of the following commands by right-clicking on any service and selecting the command from the context menu: Command Description Start Start a service that is currently stopped Stop Stop a service t
PC-Duo Master Guide Name Description Path Name Accept Pause Accept Stop Display Name Creation Class Name Desktop Interact Caption Error Control Exit Code Install Date Service Specific Exit Code Service Type Started Start Mode Start Name State Status System Creation Class Name System Name Tag ID WMI Class PC-Duo uses the following WMI Classes to request/retrieve Service and System Driver information from the remote Host computer
Connection Window Operation Component WMI Class Services Win32_Service System Drivers Win32_SystemDriver 197
PC-Duo Master Guide Process Manager Process Manager provides you with a graphical view of currently running processes on the remote Host computer.
Connection Window Operation Kernel Mode Time User Mode Time Set Current Working Set Minimum Working Set Maximum Working Peak Working Set Page File Usage Peak Page File Usage Virtual Bytes Virtual Bytes Peak Read Operation Count Write Operation Count Other Operation Count Read Transfer Count Write Transfer Count Other Transfer Count Page Faults Private Page Count Commands You can apply any of the following commands by right-clicking on any process an
PC-Duo Master Guide WMI Class PC-Duo uses the following WMI Class to request/retrieve process information from the remote Host computer. Please consult this class for more detailed information about the specific attributes and values available for each process.
Connection Window Operation Registry Manager Registry Manager provides you with a graphical view of currently available Registry keys on the remote Host computer.
PC-Duo Master Guide Command Description Delete Delete an existing registry key Modify Modify attributes of an existing registry key New > Key Create a new registry key New > String Value Specify String Value for a new registry key New > Dword Value Specify Double Word Value for a new registry key New > Expanded String Specify Expanded String Value for a new registry key 202
Connection Window Operation Event Manager Event Manager provides you with a graphical view of the Application, Security and System logs kept on the remote Host computer. Event Logs A Windows computer records events in three kinds of logs: Application Log: The application log contains events logged by applications or programs. For example, a database program might record a file error in the application log. Program developers decide which events to monitor.
PC-Duo Master Guide Time Generated Source name Category Event Code User Computer Name Logfile Message Category String Data Event Identifier Insertion Strings Record Number Time Written Type WMI Class PC-Duo uses the following WMI Classes to request/retrieve event log information from the remote Host computer. Please consult these classes for more detailed information about the specific attributes and values available for each event record.
Connection Window Operation Power Manager Power Manager provides you with a graphical view of power management options on the remote Host computer. Select "Power Summary" to view summary of current power settings on remote Host computer. Select "Shutdown Manager" to view options to shutdown, reboot or logoff current console user on remote Host computer.
PC-Duo Master Guide Power Summary provides you with a graphical view of the current power settings for the remote Host computer.
Connection Window Operation Sleep state S5 Supported Wake Supported Video Dim Supported APM BOPS Present UPS Present Disk Spin Down Supported Batteries Are Present Batteries Are Short Term Hybrid Sleep Supported AC Status Current Idle Level Idle Time Remaining Power Management Structure PC-Duo uses the following Power Management Structure to request/retrieve power capabilities of the remote Host computer.
PC-Duo Master Guide Commands You can apply any of the following commands to the remote Host computer by clicking on the corresponding button: Command Description Log Off Console User Stop current session for logged on user on remote Host computer Shutdown Computer Shutdown remote Host computer Restart Computer Shutdown and restart remote Host computer Power Off Computer Shutdown and power off remote Host computer Select the Force operation option to make the selected command apply immediately an
Connection Window Operation Power Scheme Manager - XP provides you with a graphical view of the current settings for power schemes for various user accounts on a remote Host computer running Windows XP or Windows Server 2003.
PC-Duo Master Guide Some power settings are user account-specific but are not defined in power schemes. To view/edit these settings, click on a user account node in the navigation tree under Power Scheme Manager and a list of these settings will appear. Any changes to these settings can be applied just to the selected user account (Save Settings) or to all user accounts (Apply Settings to All Users).
Connection Window Operation Power scheme settings are divided into two subgroups: Power scheme settings that apply only to this user account Power scheme settings that apply all user accounts that use this power scheme You can view/edit settings in either subgroup as described above.
PC-Duo Master Guide Delete Scheme Delete this power scheme from this user account Duplicate Scheme Create a new custom power scheme with the same values Power Scheme Manager - Vista/Win7 Power Scheme Manager - Vista/Win7 provides you with a graphical view of the current settings for power schemes on a remote Host computer running Windows Vista or Windows 7. In general, the computer has a single power scheme that applies to all the user accounts on the system.
Connection Window Operation To edit a power scheme setting, highlight the setting and select a value from the dropdown box that appears at the bottom. An asteric will appear in the first column next to any values that have been changed.
PC-Duo Master Guide Duplicate Scheme 214 Create a new custom power scheme with the same values
Connection Window Operation Menu options The following table describes menu commands and, in some cases, their equivalent tool bar icons in the Master Connection window. Menu Connection Command Tool bar icon Description Properties Opens a window that displays the information about the remote connection. Disconnect Closes a connection to one or more of the services to the remote Host computer. If you choose Remote Control, the Master Connection window closes.
PC-Duo Master Guide Edit 216 Exit Terminates the connection to the current Host and closes the Master Connection window. Input Control Gives keyboard and mouse control of the Host computer to the remote user of a Gateway-managed connection. Send Keystroke Sends a predefined key combination to the Host computer as though it were entered on the keyboard of the remote Host computer when you are connected to it for remote control. This is useful for sending special key combinations such as CTRL-ALT-DEL.
Connection Window Operation Remote Control tab. View Copy Graphics Screen Copies a selected region of the Host computer display in the Master Connection window to the clipboard on your local computer from the Remote Control tab. Menu Bar Toggles whether the menu bar is displayed in the Master Connection window. Tool Bar Toggles whether the tool bar is displayed in the Master Connection window. Page Header Toggles whether the heading is displayed in the Master Connection window.
PC-Duo Master Guide Options 218 Fit 1-to-1 Specifies that one pixel of the Host computer display corresponds to exactly one pixel on the display of the local computer. Full Screen Displays the screen output from the remote Host computer using the entire monitor screen on the local computer. To return to the local computer display, click the Full Screen button on the floating palette, or press F11 in the Master Connection window.
Connection Window Operation GoTo Help Suppress Host Mouse & Keyboard Check Suppress Host Mouse & Keyboard option from the Remote Control tab of Master Connection window to request that the remote Host computer mouse and keyboard be disabled. If this request is granted, the user at the remote Host computer cannot operate that computer when you connect to it through the Master. You maintain exclusive control throughout your Master Connection window.
Playback Window Operation Screen recordings can be played back in a Playback window that pops up as a separate window from the Master. The following elements in the window provide information about the playback you are watching: The Title bar displays the name of the managed Host on which you recorded screen activity, followed by the date and time of the recording. The Slider represents the playback in process.
PC-Duo Master Guide For more configuration options, see: "Playback options" "Playback window settings" "Recording properties" "Gateway properties" "Delete options" "Recording format options" "Menu options" Tool bar options Table below summarizes the functions of icons available on the tool bar for the Playback window: Icon Function Resumes a paused playback. Pauses the playback. Plays back the recording at half the speed of the original activity. Plays the recording.
Playback Window Operation Connection window. Specifies that one pixel of the Host computer display corresponds to exactly one pixel on the display of the local computer. Scales the image of the Host computer display to fit the size of the connection window. Copies a selected region of the Host computer display in the Master Connection window to the clipboard on your local computer from the Playback window. Go to the Playback Window Settings tab to modify the display settings for the Playback window.
PC-Duo Master Guide Playback options Recordings can be played back from the following source locations: From the Gateway, which streams the recording in real-time over a network connection to the Playback window. From a recording file that has been saved with the .PrxRec extension to the local drive. From any standard web server, which streams the recording in real-time over HTTP or HTTPS to the Playback window.
Playback Window Operation recordings are moved to another machine, you can use the Master to play that recording locally: 1 Choose Connection > Play Recording from File... from the menu. Find recording in the explorer window that pops up 2 Click Open and the Playback window will pop up and start playing the recording.
PC-Duo Master Guide The following syntax can be used to specify the URL of the recording file you wish to play: http:/// (default port is 8080) http:/// https:/// https:///
Playback Window Operation proxy.exe http:/// (recording file accessible via URL on webserver) The standard command line options "/u" and "/x" can be used to provide specific credentials if default credentials of current logged-on user are no sufficient. See "Command line syntax examples" for more information.
PC-Duo Master Guide Playback window settings To control the display of the Master Playback window, choose Options > Playback Window Settings to open the Playback Window Settings tab. The settings in this window are for viewing, scrolling, and displaying a recording playback: Viewer Settings determine how activity on a remote computer is displayed. Full Screen displays the playback using the entire monitor screen on the local computer.
Playback Window Operation Auto-scroll settings determine if the window scrolls when the cursor or mouse reaches a boundary. Cursor (text-mode only) - automatically scrolls when the cursor comes to an edge of the Playback Window when you hold the CTRL key down. Mouse (text & graphics mode) - automatically scrolls when the mouse comes to an edge of the Playback Window when you hold the CTRL key down.
PC-Duo Master Guide Recording properties View the properties of a recording from two windows: In the Master window, right-click a recording and choose Properties. In the Playback window, choose Connection > Properties. The following properties of a recording are listed in the Connection tab.
Playback Window Operation Gateway properties To record screen activity on a Host, the Host must be connected to a Gateway. When you view the properties of a recording and click Gateway, the properties of theGateway that managed that connection are displayed.
PC-Duo Master Guide Delete options To delete a recording from the Host Recordings list on the Gateway, follow these steps 1 In the Host Recordings list, select each recording that you want to delete. 2 Right-click and choose Delete Recording or choose Connection > Delete Recording from the menu. The recording is removed from the Host Recordings list and deleted from the Gateway. To delete a recording from a local drive, you must use Windows Explorer to find and delete the .PrxRec file from the computer.
Playback Window Operation Recording format options From the Master Playback window, you can convert a recording to Microsoft .wmv format and save it to your file system. From the Connection menu, select Export Recording A Windows dialog box will appear to let you choose where to save the converted recording. Once the conversion begins, a status box will appear to indicate when the conversion is complete.
PC-Duo Master Guide Menu options Table below describes menu commands and tool bar icons in the Master Playback window: Tool bar icon Menu Command Connection Disconnect; Exit Closes the Master Playback window. Copy Text Copies selected text to the clipboard on your local computer. The playback must be of a text-only screen. Copy Graphics Copies a selected region of the playback to the clipboard on your local computer.
Playback Window Operation Options Help Fit 1-to-1 Specifies that one pixel of the playback corresponds to exactly one pixel on the display of the local computer. Full Screen Displays the playback using the entire monitor screen on the local computer. Keyboard Mapping Opens the Keyboard Mapping window, which lets you define the key combinations that you can enter on the local computer to initiate keystrokes on the Host computer.
Cycling Monitor Window Operation the Master Cycling Monitor allows you to serially check in on a list of Host computers that you create on the Cycling Monitor Hosts tab of the Master window. This window is similar to the Master Connection window, except that you cannot remotely control any of the active remote connections from it.
PC-Duo Master Guide Note that a countdown of cycling span interval time remaining is displayed in the status bar in the bottom right hand corner. The following options are available for managing the Cycling Monitor window: “Cycling Monitor window settings” “Menu options” NOTE: Depending on how the Host (or the Gateway) is configured, your credentials may be restricted from monitoring one or more Host computers on your cycling monitor list.
Cycling Monitor Window Operation Change the Cycling Monitor window to show the next Host computer on the Cycling Monitor Hosts list. Displays the screen output from the remote Host computer using the entire monitor screen on the local computer. To return to the local computer display, click the Full Screen button on the floating palette, or press F11 in the Master Connection window. Specifies that one pixel of the Host computer display corresponds to exactly one pixel on the display of the local computer.
PC-Duo Master Guide Menu options The following table describes menu commands and tool bar icons in the Cycling Monitor window. Menu Connection 240 Command Tool bar icon Description Properties Opens a window that displays the information about the remote connection. Connect to Closes a connection to one or more of the services to the remote Host computer. If you choose Remote Control, the Master Connection window closes.
Cycling Monitor Window Operation Edit View Exit Terminates the connection to the current Host and closes the Master Connection window. Cycling Monitor Hosts Gives keyboard and mouse control of the Host computer to the remote user of a Gateway-managed connection. Copy Text Screen Copies selected text from the Host computer display in the Master Connection window to the clipboard on your local computer from the Remote Control tab.
PC-Duo Master Guide Options Help 242 Fit to Window Displays the screen output from the remote Host computer using the entire monitor screen on the local computer. To return to the local computer display, click the Full Screen button on the floating palette, or press F11 in the Master Connection window. Fit 1-to-1 Specifies that one pixel of the Host computer display corresponds to exactly one pixel on the display of the local computer.
Cycling Monitor Window Operation software. Purchase Additional Licenses Opens a web page to purchase license(s) for the Master. Order Technical Support Contract Opens a web page to purchase Maintenance & Support contracts. About the Master Displays version number and license key information for the Master.
Command Line Configuration The command line from the Windows command prompt, Start > Run > cmd, can be used to run the Master and manually perform any of the following tasks: Use commands to set up connections to specific Host computers. Use command line scripts to make connections to specific Host computers whose configuration is specified in a shortcut file (a file with a .PRX4 extension). Run a script to connect automatically to the remote Host computer with the Master preconfigured.
PC-Duo Master Guide Command line options Command line options can be used to customize your remote connection configuration. All command line options consist of a one-letter option specification, preceded by a forward slash („/‟). Follow each command immediately by a command value surrounded by double quotes, with no space between the one-letter command and its value. If you do not have any special characters such as blank spaces in your option values, you do not have to use quotes.
Command Line Configuration Command line option values and syntax The values that you can assign to a command line option depend on the option. For example, /H /M take no values. The following values can be assigned to the other command line options as listed in table below. Command Value(s) Notes or Syntax /P TCP UDP IPX For TCP/IP protocol. No quotes required. For UDP/IP protocol. No quotes required. For IPX protocol. No quotes required. The default (standard) port is assigned in each case.
PC-Duo Master Guide /V /PTCP /S or /PUDP /S /PIPX /S In quotes, the string value for the station name, DNS name, or network address specifier for VNC server connections. Examples: /PTCP /V"192.168.160.138" /PTCP /V"Mac VNC Server" Examples: network_address station_name dns_name @node @network:node "station_name" "network:station_name" /PUDP /S"192.168.160.138" /PTCP /S"jackson" /PTCP /S"jackson.acme.
Command Line Configuration Command line syntax examples Table below describes a set of full command-line calls. Command Explanation proxy.exe /PUDP /U"ACME\george" /X"foo" /S"jackson.acme.com" Opens both the Master console window and the Master Connection window, connecting to a computer whose DNS name is jackson.acme.com using the UDP/IP protocol, valid username, ACME\george, and password foo. proxy.
PC-Duo Master Guide proxy.exe http://MyIIS:8080/jackson2008-04-24.prxrec Opens a Playback window to play the recording file “jackson-2008-04-24.prxrec” from webserver "MyIIS" over port 8080 proxy.exe /P"TCP|5900" /V"Mac VNC Server" Uses the TCP/IP protocol to connect to a VNC server on a remote Host computer with DNS name "Mac VNC Server".
