Installation guide

PC-Duo Gateway Server Guide
8
the other available keyboard combinations to remote computer (see PC-Duo Master
Guide for more information).
 Host-based chat: PC-Duo 11.2 introduces support for Host-based chat. This new
service automatically creates a private chat room including Host user and any technicians
connected to the Host. Technicians can see and participate in multiple chat rooms
simultaneously (see PC-Duo Master Guide for more information).
 File transfer resume: Occasionally, a file transfer operation is interrupted when a
connection is lost. PC-Duo 11.2 introduces the ability to resume interrupted file transfers
exactly from the point of interruption (see PC-Duo Master Guide for more information).
 Windows Media format support: PC-Duo screen recording files are produced in a
streamlined, proprietary format and play back in a viewer provided with PC-Duo Master.
PC-Duo 11.2 introduces a new utility to enable technicians to convert PC-Duo screen
recording files into Windows Media format for play back in WM-compatible players and
editing in off-the-shelf media tools (see PC-Duo Master Guide for more information).