Installation guide
PC-Duo Overview
3
Network protocols ................................................................................................................................ 33
Network addressing schemas .............................................................................................................. 33
Wake-on-LAN support ......................................................................................................................... 33
PC-Duo documentation and technical support ........................................................................................ 35
Typographical conventions in documentation ..................................................................................... 35
Technical support options .................................................................................................................... 36
Gateway Installation .................................................................................................................................... 37
Requirements .......................................................................................................................................... 38
Operating system requirements ........................................................................................................... 38
Hardware requirements ....................................................................................................................... 38
Installation requirements ...................................................................................................................... 38
Screen recording requirements ........................................................................................................... 38
Network requirements .......................................................................................................................... 39
Configuration options ............................................................................................................................... 40
Installation notes ...................................................................................................................................... 41
Install via internet download ................................................................................................................ 41
Windows Firewall exceptions ............................................................................................................... 41
Gateway service accounts....................................................................................................................... 42
Use the default service account ........................................................................................................... 42
Use a different service account ........................................................................................................... 42
Use shared screen password authentication ....................................................................................... 42
SSL certificates ........................................................................................................................................ 44
Select a previously installed certificate ................................................................................................ 45
Create and install a self-signed server certificate ................................................................................ 45
Create a certificate request for a certificate authority .......................................................................... 46
Cancel pending request to a certificate authority ................................................................................ 46
Install a certificate created by a certificate authority ............................................................................ 46
Remove selected certificate from Gateway ......................................................................................... 47
View Certificate .................................................................................................................................... 47
Licensing.................................................................................................................................................. 50
Gateway License Modes ..................................................................................................................... 50
Add a license key before your trial period expires ............................................................................... 51
Add a license key after your trial period expires .................................................................................. 51
Upgrade a license key ......................................................................................................................... 51
Gateway Operation ..................................................................................................................................... 52
Start the Gateway .................................................................................................................................... 53
Run the Gateway Administrator .............................................................................................................. 54