Installation guide
PC-Duo Gateway Server Guide
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When a computer with PC-Duo Master establishes a connection to a computer with PC-
Duo Host through a central server (i.e. PC-Duo Gateway), the connection that is
established is a Gateway-managed connection. In this way, the Gateway serves as a
central location for managing and monitoring connections, configuration, security and
reporting. Any Host computers found by the Gateway are listed on the Gateway Hosts tab
of the PC-Duo Master window.
In large networks, the PC-Duo Gateway can be configured to manage connections with
hundreds or thousands of Hosts simultaneously, enabling Masters to find and take
control of Hosts instantly.
Gateway-managed connections utilize the same strong authentication and authorization
that is available with PC-Duo‘s peer-to-peer connections. In addition, PC-Duo Gateway
provides the following capabilities:
Seamless connections from Master computers to Host computers through a PC-Duo
Gateway. To the PC-Duo Master user, the connection appears as if it were a peer-to-
peer connection to the Host computer, even if the Host is outside the domain and/or
behind a firewall or NAT device.
Centralized management of access rights to remote computers in your network.
Once you configure your Host computers to report to the PC-Duo Gateway, you can
achieve global management through a single security policy that you configure using PC-
Duo Gateway Administrator.
User-based access policies. Customize and apply access policies to individual PC-
Duo Master users or groups in your network. Allow full remote access to one or more
Host computers for some PC-Duo Master users, while restricting access rights for others.
Comprehensive logging and auditing of all remote control activity within your network.
With this feature, you can keep records of all remote support connections.
Continuous screen recording. PC-Duo Gateway allows you to record screen activity
on any remote Host. Efficient file compression makes 24x7 recording economical and
manageable.