User's Manual

User Manual User Guide

3.3 Downloading Log Files

To assist technical support, the vSECC application’s log files can be downloaded from the

vSECC either by using the web interface or via OCPP.

To download log files using the web interface, put the vSECC into maintenance mode as

described in chapter 3.1.1. Head over to the ”Log Files” section shown in Figure 20. Then

press the [Download] button to download the log files.

Figure 20: Downloading Log Files

Downloading log files via OCPP uses the ”GetLog” messages. The vSECC will compress

its log files into an archive and upload it to the URI specified by the CSMS. For further

information about the structure and usage of those messages, please refer to the OCPP

2.0.1 Part 2 - Specification document. In vCharM for example, the log files can be requested

via the ”Request Logs” dialog. The uploaded log files can then be retrieved from vCharM

and downloaded as a local copy, as can be seen in Figures 21 and 22.

Figure 21: vCharM Requesting Log Files