User's Manual
User Manual VC-EVCC
© 2021 Vector Informatik GmbH Version 1.3.0 230
b. The delivery note number
c. The sender’s name
d. An error description
e. Error protocols and/or error log files
Note: Return shipment will be at your expenses.
5. The defective unit will then be analyzed and reported back to you. After the analysis
of the defect at Vector and definition of the next steps, we will either send you the unit
back (in case of No Warranty issue) or replace the defective unit. A refund or a credit
voucher is not foreseen. Please allow us a maximum of 15 to 20 working days of time
between receiving your unit, checking the defects and define the next steps to
proceed.
To avoid any delays in the above-mentioned scenario, we recommend holding a
replacement unit for series production on your stock.
9.2.1 Warranty Regulation
The warranty regulation is available in the contractual documents.