User's Manual
Table Of Contents
- Preface
- 1 NCL1135 Overview
- 2 Network Considerations
- 3 Configuring the NCL1135
- 4 Testing
- 5 Deploying the NCL1135
- 6 Operational Statistics
- 7 Troubleshooting
- Appendix A NCL1135 CommandLine Syntax
- Appendix B Abbreviations and Terminology
- Appendix C Operating Channel Frequencies
- Appendix D NCL1135 Specifications
- Appendix E Configuration Data Record
Chapter 7 Troubleshooting
52 APCD–NC003–1.0
Master cannot communicate
with any Stations
Master NCL1135 is disabled. Connect a computer to the RS-232 port and log
into the NCL1135.
• Ensure that the radio transmission is enabled.
Master NCL1135 configuration is incorrect. Connect a computer to the RS-232 port and log
into the NCL1135.
• Verify radio channel.
• Verify Master unit ID.
• Verify Station IDs have been added to
Remote Station List.
• Verify that the Master has all Stations
enabled.
• Verify routing or bridging.
• Verify Routing Table, if applicable. See
Verifying NCL1135 Routing
, on page 53.
Master NCL1135 antenna system has a
problem.
• Verify RF connections.
• Check RF cable for damage.
• Check antenna for damage.
Master cannot communicate
with an individual Station
Station is not receiving power. • Ensure that the device is plugged into a 110 -
220 VAC outlet and that there is power at the
outlet.
• Check all cables for loose or faulty
connections. Replace cables if necessary.
Station NCL1135 antenna system has a
problem.
• Verify RF connections.
• Check RF cable for damage.
• Check antenna for damage.
• Check for any deviation from set direction.
Antenna line-of-sight (LOS) to master has
been obstructed.
• Ensure that a clear LOS still exists to the
Master NCL1135 antenna.
Station configuration is incorrect. Connect a computer to the RS-232 port and log
into the NCL1135.
• Verify radio channel.
• Verify Station unit ID.
• Verify Master unit ID.
• Verify routing or bridging.
• Verify Routing Table, if applicable. See
Verifying NCL1135 Routing
, on page 53.
Station is disabled. Connect a computer to the RS-232 port and log
into the Master NCL1135 for the group.
• Verify that the Station has been enabled from
the Master.
Station has not been added to the Master
NCL1135 Remote Station List.
Connect a computer to the RS-232 port and log
into the Master NCL1135 for the group.
• Verify the Station has been added to the
Remote Station List.
• Verify the Routing Table, if applicable. See
Verifying NCL1135 Routing
, on page 53.
Symptom Possible Cause Solution