User's Manual

Table Of Contents
144 APCD-LM043-4.0
12 Troubleshooting
E
Open browser to http://
speed-test.net,runthe
download and upload
tests.
Throughput in both
directions should be
consistent with the
subscribed service level,
with an allowance for the
overall traffic level on the
CCU.
Customer complaint may
berelatedtothe
customer’s perception of
the service level
fluctuating with traffic
load variation. Go to F.
Repeat the test with a different PC and data
cable.
F
Through the console
port, enter CLI command
<ra rssi>. Repeat the
long upload test from
http://speed-test.net
.
Tx error rate less than
10%.
Slowdown is likely at the
network level.
Refer to procedure <In the Case of
Interference>.
G
TIP If you are still unclear whether the slowdown is local or at the network level, use FTP test between the PC and CCU, and compare
with the speed-test.net result in D. If the results are similar, then the slowdown is likely local. If the FTP between the PC and CCU is
faster, then the slowdown is likely at the network level.
Table 33 Local Troubleshooting EUM (Service Degraded)
What should I do? What is a good result?
What does a good
result mean?
What if I do not get a good result?