ELITE SERIES SECURE ACCESS VIDEO SURVEILLANCE USER GUIDE & INSTALLATION MANUAL April, 2003
©2003, VCT Vision, Inc. This document, as well as the software described in it, is furnished under license and may only be used or copied in accordance with the terms of such license. The information in this document is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by VCT Vision, Inc. VCT Vision assumes no responsibility or liability for any errors or inaccuracies that may appear in this book.
TABLE OF CONTENTS I. About this Guide ................................................................................................................ 6 Syntax and Conventions.......................................................................................................... 6 How to Install the Elite Series System .................................................................................... 6 How Do I Operate the Elite Series System ............................................................
Restart Mode................................................................................................................................... 17 Watch Dog Mode............................................................................................................................ 18 Auto Switching Mode ..................................................................................................................... 18 Motion Detection (M/D) Beep Mode..................................................
Screen Display Button .................................................................................................................... 31 Auto Switching Button ................................................................................................................... 31 Imagebox Status.............................................................................................................................. 31 SEARCH PROGRAM MODE ...............................................................
I. ABOUT THIS GUIDE This Guide describes how to install, configure and troubleshoot the Elite Series Surveillance Systems, which include the Elite Series and the Elite Series Receiver Software. If the information in the README.TXT file differs from the information in this guide, follow the information in the README.TXT file on the installation CD. Version and release changes and modifications will always be accompanied by a new README.TXT file with updated information.
II. PRODUCT OVERVIEW GENERAL INFORMATION The Elite Series Remote Video Surveillance System is composed of a Plug&Play unit and the Elite Series Receiver software.
TYPICAL APPLICATIONS For years CCTV system operators have worked with transmission media such as coaxial cable, fiber optics and microwave. However, each of these is limited by distance and/or physical barriers and can be very expensive to install and maintain. Often, a long distance transmission system utilizing an Internet or Intranet connection is a simpler, more costeffective alternative. The necessary lines are already in service so that there is virtually no limit on where information can be sent.
Thus it can be programmed, for instance, to call the store owner’s PC, or to send images to the Security Company. This way, the Security Company or business owner can verify if the alarm was genuine, and what is happening at the Elite Series site. The Video Image Storage also allows verification of pre and post-alarm video, and is recorded on HDD for possible evidence.
III. ELITE SERIES INSTALLATION UNPACKING THE ELITE SERIES UNIT ATTENTION The Elite Series Unit should be removed carefully from its shipping case and inspected for any damage caused in transit. Should any damage be found, your supplier and or shipper should be advised immediately so that adequate insurance claims may be made.
Make sure that the UPS unit is properly connected and that there is power. The installation and final setup of the Elite Series unit should be made at the site where the unit will operate. This site must be the same location where the cameras are installed. CONTROLS, INDICATORS AND CONNECTIONS The following diagrams show the front and rear of the Elite unit. Front of Unit with panel cover open.
Firewire Connector Mouse (above) and Keyboard (below) Connectors LAN/Ethernet ( above) and USB (below) VGA Connector Connectors Parallel Port Connector Digital Monitor Connector Video Output Line Out Line In Microphone Serial Port. Power The Elite Series unit should be plugged into a UPS (Uninterrupted Power Supply). ATTENTION The correct voltage should be selected on the Voltage Selection Switch before plugging the power cord of the Elite Series unit into a three-pin plug in outlet.
Communications The Elite Series can communicate over an Intranet or Internet connection from an ISDN, DSL or Cable connection with a static TCP/IP address, or over a standard modem connection. If possible, verify that the connection is operational by using a standard computer terminal. If the system is going to be connected to a corporate network or a LAN connected to the Internet, confirm with the network administrator that the connection being used for the Receiver (Remote) PC is operating properly.
IV. ELITE SERIES CONFIGURATION Upon initial power-up, the following screen will be displayed for the 16 channel units.
If there are no cameras connected, the main interface will be shown as above. If cameras have been connected, the video will be shown in the relative positions. In order to carry out System Configuration, click on the Setup icon Setup Screens. , which will bring up the In order to access the Setup Functions, enter the User Name and Password. “super” is the default username and password.
You will have to re-enter the new username and password to gain access to the Setup screen shown below. Along the top of this screen are seven main menu buttons, for “Default Setup”, “Camera Setup”, “Digital I/O Setup”, “Motion Setup”, “Color/POS Setup”, “Auto Backup” and “File Management”. The first screen is the “Default Setup” screen, and we will now describe the various options for this screen.
DEFAULT SETUP Start Mode You may select the default mode for the monitoring screen. For the sixteen channel units, this may be a single video image, four (Quad mode), nine or sixteen video images. The selection is made in the drop-down box – 1, 4, 9 or 16. The four channel units are limited to single or quad mode (1 or 4 in drop-down box). On Screen Display (OSD) Mode You can select OSD in order to display ‘Location’, ‘Number’ and ‘Recording status’ of each camera, superimposed on each video window.
Watch Dog Mode This is a safety function that helps you avoid being on the status of shutdown when it occurred. To select Watch Dog function, click the box and set the time. Auto Switching Mode To select Auto Switching Mode, check the “Enable Auto Switching” box, and set the number of seconds for the displayed video. This can be set from 1 to 255 seconds. The display will then automatically switch through all the video inputs in accordance with the screen display selected.
User name and password are the same as you used for ‘LOG IN’ in the Setup Mode. Network Mode If remote access is to be allowed, the “Enable Network” box MUST be checked. Otherwise no remote access will be possible, including the search of recorded images or saving of images in the client system. You should also select the type of communication being used – LAN, ISDN or PSTN, as well as the communication configuration if appropriate.
CAMERA SETUP Clicking on the “Camera Setup” tab will bring up the following screen: Camera Select Mode The options can be set for all the cameras or for the cameras individually. Clicking on “A” will select all. Clicking on the “Camera Select Mode” button will select the individual camera. If you click on “A”, it automatically set “Capture Frame” and “Continuous Recording Frame” to the average frame size for every camera channel.
Recording Setting Mode The application program supports three resolutions Low (352 x 240), High (704 x 240) and Progressive (704 x 480). Note: Do not select 704 x 480 unless you use a progressive camera. You will actually record interlaced video at this resolution. To record video at 704 x 480 without interlaced video, you must use Progressive CCTV cameras. Otherwise, you should select High (704 x 240) to record videos at 704 x 48).
Record Schedule Mode You can set up schedules for recording in this mode, divided up into days and hours. You can also select the following recording modes: Suppress If the “Suppress” box is checked, this camera will NOT be viewable, either locally or remotely. It WILL be recorded however. This option is useful if the system administrator wishes to record a hidden camera without the knowledge of the system operators. Stop If this button is activated, video from this camera will not be recorded.
DIGITAL I/O SETUP MODE Clicking on the “Digital I/O” tab will bring up the following screen: DI Select Select the sensor that you wish to configure by pressing the appropriate button. Sensor Mode In order to use this sensor, check the ‘Sensor Application’ box. Then you can name the sensor in the “Sensor Name” box. The sensor type can also be configured as: 0 : Low-active(1→0) 1 : High-active(0→1) DO Select Number Press the numbers of the DO’s that you wish to connect with this DI.
MOTION SETUP Clicking on the “Motion Setup” tab will bring up the following screen: In order to set the Motion Detection Settings, you should first select the camera number on the slide control in “Select Camera Number Mode”. This will allow you to set all options for this camera. Select Sensitivity Mode This determines the sensitivity to trigger detection. The most sensitive level is 1, where even a slight motion will trigger detection.
Night Motion Setup At night time, depending on the camera used, there is generally a lot of video noise generated. This being so, the value selected for Motion Detection during the day may not be suitable for night use. The noise generated may trigger the recording permanently. The “Night Motion Setup” allows for different Motion Detection settings for night use.
COLOR/POS SETUP Clicking on the “Color/POS Setup” tab will bring up the following screen: This screen is used for setting up the camera color settings, and also to set up the configuration for the POS application. You can adjust the Brightness, Contrast, sharpness and Hue for each individual camera by first selecting the camera number by using the slide bar. Then you can adjust the characteristics, or go to the default setting.
AUTO BACKUP Clicking on the “Auto Backup” button will bring up the following screen: You can set up the Elite unit to automatically back up your video files at a specific time (or times) and to a specific hard drive. The basic Elite units are furnished with one HDD only, but these can be partitioned to give virtual HDD’s. Also, special systems may be supplied with multiple drives, or external drives can be used. Also, CD-RW units may be used for back up.
FILE MANAGEMENT Clicking on the “File Management” button will bring up the above screen, which displays the size and location of hard drives in use and free space remaining. The size of one image box is about 100M bytes. The application program only saves images in the image boxes you create. When all the image boxes are full, the program deletes the oldest video in the image box and records new images. Therefore, if you want to save old image data, you need to add more image boxes on your hard drive.
V. SYSTEM OPERATION When the configuration is finished, the following screen will appear. If the cameras are connected and the unit properly configured, operation will commence immediately. The above screen is what would appear if, on the Default Setup screen, the “Start Mode” had been set at 4, as shown on the left. If 16 had been chosen on the Default Setup screen, 16 images would be displayed on the opening screen.
CONTROLS The controls on the main screen are described here: Click to go to the ‘Setup’ screen Click to go to the ‘Search’ screen Click to go to the ‘Backup’ screen Manual Recording Button Click this button to begin recording currently monitored video images PTZ Control Panel To use this function, the “Enable PTZ” box must be checked in the “PTZ Mode” of the Default Setup screen and the appropriate protocol selected.
Power and Direction Keys: Controls Pan/Tilt movement Click to show a single video display Click to show quad video display Click to show nine a video display Click to show a sixteen video display Screen Display Button If you double click the display screen, it will change to a full screen mode. Auto Switching Button Click this button to automatically switch video monitoring, between one, four and eight videos as you click the screen display button.
SEARCH PROGRAM MODE Clicking on the button will bring up the search screen as shown here. Recorded images can be searched by date. If image data has been saved on your hard drive for a particular date, that date will be indicated in green on the calendar. Double clicking on a date will bring the following screen. You can show images whose recordings were triggered by motion detection, sensor, manually or programmed to record continuously.
Double clicking on the image box then on the date/time square at the bottom of the screen corresponding to the camera you wish to investigate will bring up the playback screen. The hour blocks for each camera at the bottom will indicate if images were recorded, which camera(s) recorded images and the time that these images were recorded. After selecting an hour block of recorded images, you can determine the exact time of the recording in the time scale directly above.
You can choose to double the size of the playback screen by clicking on “2X” or return to normal size by clicking “1X”. When you wish to see another time, click ‘Pause’ and move the pointer to the point you wish to verify. Then, when you click ‘Pause’ key again, it will display the selected time. With the vertical side bar, you can select 16 cameras to playback if they have recorded images.
Resets recorded image to default Sharpens recorded video image Softens recorded video image Adjust contrast Adjust Brightness Enlarge a video image up to four times (200 x 200) 1 X default display size Enlarge display size. Note: works only in single display mode Go back to previous mode Save. Note: you must pause playback. One-video display Four-video display Nine-video display Sixteen-video display Print the video image, Note: you must pause playback.
If you wish to save a still video image in BMP format, you should click the ‘Pause’ button first during playback and then click on the ‘WaterMark’ button. A window will open as shown below. A file name is created automatically with the date and time of recording. Click on “SAVE” and select the drive in which you wish to save the BMP image and click OK. You may also rename the file if convenient. You can also print an image in the same manner. When you are close that window to go back to the playback mode.
BACKUP PROGRAM MODE Clicking on the backup icon will bring up the following backup screen. For data backup, the Elite Series supports physical hard drives and CD-RW. However, if you are going to backup on CD-RW, you MUST use a formatted CD. You can select which image-boxes that you wish to backup or you can automatically check all image-boxes you have created and back them all up. If you do not want to backup all image-boxes, then click drives and select the image-boxes you wish to backup as shown below.
After selecting the image-boxes you wish to backup, select the target drive and click ‘Backup’. The selected image-boxes will be recorded onto the selected drive. If you wish to backup all video data, simply click the ‘All Backup’ button. It will automatically search your drives and let you know the total source size to backup. Then you may follow the same procedure to backup the data.
VI. SYSTEM OPERATION (REMOTE SITE) INTRODUCTION The remote program allows for monitoring videos and controlling PTZ cameras from a remote site(s), saving monitored videos and playback in a remote site(s), as well as searching for recorded videos in the main Elite Series site. The remote program will only be able to connect to an Elite Series unit if the “Enable Network” box in the “Default Setup Mode” screen is checked. Thus, before installing the Remote program, check that the “Enable Network” is checked.
Click on the Setup icon screen as shown below: to go to ‘Setup’ mode.
Here you can select between LAN, ISDN, and PSTN. LAN Users Click ‘LAN’ Type in the Remote Port number (normally 1104), the IP Address of the Elite Series server and the ID and Password being used in the Elite Series. The default ID and Password are both “super”. However, you should check this with the system administrator. Then click ‘Setup’ ISDN or PSTN Users Click ‘ISDN’ or ‘PSTN’ Enter the modem options of PSTN or ISDN, the telephone number and the ID and Password.
From this screen, you can access all functions of the Receive software. Then you’ll see the screen as above. From this status, you need to click what you want to do now. MONITOR VIDEO AND CONTROL PTZ CAMERAS You can select the screen division you wish. If you have installed a PTZ camera with your main Elite Series system, you can also control the PTZ cameras remotely. Click to go to PTZ control mode and you will see the PTZ screen.
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SAVING MONITORED VIDEO AND PLAYBACK You can save the monitored video in your client PC. Just click the monitoring. Then you should select the camera numbers you wish to record by clicking this each camera number. To playback the recorded data on your PC, click the button during button on button next to the Setup button.
SEARCHING RECORDED VIDEO IN THE MAIN ELITE SERIES SYSTEM To search image-boxes for recorded video data in the main Elite Series System, click the “Saved Data View” main system. button. The system will display the image box information from the Select the date/time of the images you wish to view.
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VII. RETURN POLICY Returned merchandise is subject to a 15% restocking charge. Merchandise must be returned within ten days. Opened software cannot be returned, unless defective. This includes hardware items with bundled software and/or drivers. Products that have become discontinued may not be returned. All return shipments must be in the original packaging and must include a Return Merchandise Authorization number clearly marked on the package or they will not be accepted.
Technical support: Tel: 909 599 5566 e-mail support@vct-inc.com Elite Series-2-002-sw3e Feb.
