User guide

Appendix Chapter 13
134 VideoJet 10
No connection
established, no
image transmission.
The unit's configuration. Check all settings.
Faulty installation. Check all cables, plugs, contacts
and connections.
Wrong IP address. Check the IP addresses (terminal
program).
Faulty data transmission
within the LAN.
Check data transmission with the
ping command.
The maximum number of
connections possible to
other devices has already
been reached.
Wait until there is a free connection
and contact the sender again.
No image
transmission to
analog monitor
Transmission data rate to
high for receiver
Reduce transmission data rate at
the sender.
No audio
transmission from
the target location.
Hardware failure. Check that all audio devices
connected function correctly.
Faulty cable connections. Check all cables, plugs, contacts
and connections.
Faulty configuration. Check the audio settings (volume
and coding mode).
Audio/voice communication
is busy with another
receiver.
Wait until a connection is available
and contact the sender again.
The unit does not
report an alarm.
No alarm source is chosen. Select alarm input on the Alarm
sources configuration page.
No alarm action selected. Define the desired alarm actions on
the Alarm connections
configuration page. If necessary,
change the IP address.
Control of cameras
or other devices is
not possible.
The cable connection
between the serial interface
and the connected device is
incorrect.
Check all cable connections and
ensure all plugs are properly
plugged in.
The interface parameters
conflict with those of the
other device connected.
Make sure the settings of all devices
involved are compatible.
The unit is no longer
operational after a
firmware upload.
Incorrect update file. Connect the unit via Web browser
typing its IP address followed by
/main.htm and repeat the upload.
Problem Possible Causes Solution