User guide

Appendix Chapter 8
134 VideoJet 8000
No connection
established, no
picture transmission.
The unit’s configuration. Check all settings.
Faulty installation. Check all cables, plugs, contacts
and connections.
Wrong IP address. Check the IP address (terminal
program).
Faulty data transmission
within the LAN.
Check the network data
transmission with the
ping
command.
The maximum number of
connections has been
reached.
Wait until there is a free connection
and contact the transmitter again.
The unit does not
report an alarm.
It is not selected as "alarm
input".
Select alarm input on the Alarm
sources configuration page.
No alarm action selected. Define the desired alarm actions on
the Alarm connections
configuration page. If necessary,
change the IP address.
Control of PTZ
cameras or other
devices is not
possible.
The cable connection
between the serial interface
and the connected device is
incorrect.
Check all cable connections and
ensure all plugs are properly
plugged in.
The interface parameters
conflict with those of the
other device connected.
Make sure the settings of all devices
involved are compatible.
The unit is no longer
ready for operation
after a firmware
upload.
Power failure during
programming by the update
file.
Have the unit checked by Customer
Service and replaced if necessary.
Problem Possible Causes Solution