VBrick Systems VBrick Online Streaming Services VBoss v2.
Copyright © 2010 VBrick Systems, Inc. All rights reserved. 12 Beaumont Road Wallingford, Connecticut 06492, USA www.VBrick.com This publication contains confidential, proprietary, and trade secret information. No part of this document may be copied, photocopied, reproduced, translated, or reduced to any machine-readable or electronic format without prior written permission from VBrick.
Contents Welcome VBoss v2.0 Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Font Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Printer-Friendly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Direct Video Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Asset Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Asset Library Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Encoder Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4. Publisher Administrator Publishing Manager > Asset Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Aggregate Library Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Publishing Manager > Events Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Aggregate Schedule Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Contents
Welcome This online help is best viewed with Internet Explorer 7.0 (Windows), Safari 3.0 (Macintosh), or Firefox 2.1 (Linux) at a minimum screen resolution of 1024x768. (The pages and the application may not display or function properly with earlier versions or other browsers.) For best results, please take a few minutes to upgrade your browser from the update pages at Microsoft, Apple, or Mozilla. Copyright © 2010 VBrick, Inc. All rights reserved. Last updated: April 1, 2010 VBoss v2.
Support Services "On-Line Support" page at www.vbrick.com/support/index.asp or call 1 203 303-0222 in Wallingford, CT, USA to speak with a VBrick representative. Note that the latest documentation for this product and information for all VBrick products is available online at www.vbrick.
Chapter 1 Introduction Topics in this section Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Application Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VBoss is a complete service package that enables you to stream, manage, monetize, and deliver your video content. This end-to-end solution includes live video capture hardware (a VBrick Windows Media appliance), the VBoss application, packaged bandwidth and storage options, and tools that monetize content, provide reporting, and manage communities and social networks. The VBoss portal is designed as a business-to-business tool for the placement and distribution of video assets.
Introduction used as video input. This might be live video from a sporting event or a full-length movie from a DVD player. You can have one encoder for each channel or you can have one encoder "pushing" the same live stream to multiple channels. VBoss is highly customizable and can give any private or commercial enterprise an immediate video presence on the web. A webinar is a customized, interactive presentation like the one shown in Figure 2.
Logging In After you purchase VBoss, VBrick will create a dedicated publisher account on the host server and provide you with unique login credentials. You launch VBoss with the URL provided by VBrick. The URL will be similar to the following: http://www.vboss.vbrick.com When the following window is displayed, login to VBoss with the e-mail address and password provided by VBrick.
Introduction Figure 5. Content Manager Page Showing Portal and Webinar URLs Viewing URLs The Portal URL and Webinar URL links (Figure 5) are basically used for "confidence monitoring." You can use these links to verify your page is configured properly and the video is streaming. These links actually redirect to the Active Player (shown below) as configured on the Publisher Manager > Video Players page and the Webinar Manager > Webinar Players pages.
modify. For example if you have three different channel accounts with the same password as the publisher, a window similar to the one shown above will be displayed. 6 © 2010 VBrick Systems, Inc.
Chapter 2 Quick Start Getting Started Use the following steps (in the order shown) to quickly get started using VBoss. You are encouraged to refer to other parts of this document, as necessary, for more information or additional details about any features or functions. Step 1. Set Up the Appliance 1. 2. 3. 4. Unpack appliance. Take the Quick Start Guide, accessory kit, and VBoss VBrick appliance out of the box. Obtain a video source.
2. 3. 4. 5. 6. 7. 8. Select whether the video input to your VBrick appliance uses the Composite port or S-Video port. Select whether your video aspect ratio is Normal 4:3 or Widescreen 16:9. Open a new browser window, and go to http://speedtest.net to determine your optimal quality settings. Your streaming rate(s) should add up to no more than 75% of your upload bandwidth capacity.
Quick Start 3. 4. 5. Select the existing Video Playlist you want this player to use. From the Player Template tab, select the template that you would like to use. On the Player Styles tab, you can modify the font and color scheme for this player, if applicable. 6. On the Player Content tab, insert ad images and logos, as well as enable or disable the optional features available for this player template. 7. You have the option within each individual Video Player to associate a Dedicated Live Source.
Step 8. View Reports 1. 2. 3. 4. 10 Go to the Report Manager, and sign in to your Interactive Reports. This will show you full account reporting details for both Windows Media and Flash Live streams and Video on Demand. You can also view the Account Summary Report which will display all access to your channel between the specified dates. The Revenue Report shows the number of views and income for each paid video. The Syndication Report shows the number of views for each player on each syndicated domain.
Chapter 3 Channel Administrator The Channel Administrator can access and manage channel accounts and can create and present webinars. Channels can only be created by a VBoss Administrator. They cannot be created by a channel administrator or a publisher. A Channel Administrator can customize the channel by adding live and stored video, text labels, corporate logos, advertising images, pay-per-view options, community features, scheduled events, and other standard features.
Edit Users Use this page to edit information about the users who are registered as viewers of your channel. You can add and delete users, either one at a time or as a bulk import from a Microsoft Excel spreadsheet. Users are typically added when they click Register on a player page and enter a username, password, and other information. A user must be registered in order to watch a pay-per-view video. The Login Status shows all users who are currently logged in.
Channel Administrator Bulk Import Use this page to import users from an Excel spreadsheet in the format shown below. Notification Use this page to notify registered subscribers, groups, or guests of important events or changes to the channel. For example, you might to notify channel viewers that a new video is available or that a live, scheduled event is about to begin. An e-mail will be sent to all registered subscribers using their current account information.
is a fully-featured word processor some functions (e.g. the Flash Manager) are not currently supported and reserved for future use. Do not use to notify more than 500 users at one time. Notify Registered Subscribers Notify registered subscribers by category. Notify Group Notify group(s) of potential viewers. Notify Guests Notify guests individually, with an Excel spreadsheet, or a comma-separated text file. Select Category Notify users by selected category.
Channel Administrator Use Edit to modify a specific group; use User Group Management to work with a list of all groups. Change Password Use this window to change the password for the channel administrator. When configuring a channel, the first thing you should do is change the password. Billing Use this page to view your billing data including bandwidth usage, excess storage usage, and associated billing status.
Live Webcasting A Live Webcast is the stream from a VBrick Windows Media encoder that launches in the player window when a viewer clicks on the Live tab. You can change the On Air status and the Alternate Live Source. All other fields are read-only. Change Streaming Status Toggle the live stream On or Off. Alternative Live Source Enter the fully qualified URL of an alternate live source. If using an alternate source, a Live Streaming Report will not be generated.
Channel Administrator Note There is an Allotted Storage and Allotted Bandwidth value associated with each channel. You may experience unpredictable results if you approach or exceed the allotted values when uploading files. To view your consumed bandwidth to date, run the Account Summary Report. When uploading files, you can generally enter a title, description, searchable meta data tags, categories, and an expiration date.
automatically generate thumbnails for each video. Select Random Frames and choose a thumbnail or User Defined Frames and Preview the manually selected frame numbers. YouTube Upload Use this option to upload video files to YouTube. The advantage here is that since the files are stored on YouTube, there is no local bandwidth or storage usage on VBoss. However you must have a personal account on YouTube to do this. You will have to run the wizard and register your VBoss website with YouTube.
Channel Administrator Direct Video Path Use this option to enter the complete path to a local or remote video. Separate options are available for Windows Media (.wmv) or Flash (.flv) files. You can a a description, tags, a thumbnail, etc. and associate the video with one or more categories.
Asset Library This page shows all uploaded video that is currently associated available on your channel. You can use this page to edit or delete assets. You can add or modify any of the information that was originally associated with the video and you can change the thumbnail. Asset Library Edit Use this page to edit the metadata for an existing Windows Media or Flash video asset. Click on the link at the bottom of the page to change the thumbnail. 20 © 2010 VBrick Systems, Inc.
Channel Administrator Encoder Settings VBoss can send up to three streams of varying quality to your service provider. Your viewers will receive and play the highest bit rate stream that their network and desktop can handle. Use this page to configure the video settings that are best for your environment and to select which stream(s) you want to send. For best results select all streams.
Events Scheduling This page displays all currently scheduled live events. Use this page to create or remove upcoming live events. Any items you add will be shown on the Schedule tab on the viewer page. Use Add New Event to create a new event; use Edit Event to modify an existing event. Events currently in progress (with a Status of Active ) cannot be edited or deleted. Live events can be recorded and auto-FTPed if desired (from the Event Recurrence tab).
Channel Administrator Event Details Use this page to describe the event, set the Stream Recording Duration (if you will be recording the event), and set a Pay Rate in U.S. dollars if there will be a fee to view this event. The Test stream start time sets the number of minutes before actual start time that the live stream will automatically go On-Air. Event Recurrence Use this page to record the scheduled event and to Auto FTP after recording to the VBoss server when the recording is done.
You can record one or all of the streams shown on this page. However the streams you select are encoded as one file and there are limits on size. The file size of all recorded streams cannot exceed 4 gigabytes or 12 hours—whichever comes first. Table 3 shows typical files sizes and record times. The recording will stop when it reaches the maximum file size or duration. Table 3. Maximum Recording Size/Duration Stream Quality Max Size Max Duration 864 KBps Highest 4 GB 10.
Channel Administrator Video Playlists In VBoss one video player is active at any time and it must be associated with a playlist. A playlist is basically the content available to the active player. It is an object that defines viewable content, access to that content, and any scheduled events. You must create a playlist and associate it with a player before you can stream video. Click Enable Live to enable or disable live streaming on the selected playlist.
Playlist Payment Use this page to set monetize options for the video(s) associated with a playlist. Free Videos All stored videos are free of charge. Free Video + Registration All stored videos are free of charge but registration is required. Required Assign Pay Rate for Videos Go to the Playlist Content tab and set an individual Pay Rate and Duration for each video. Set Pay Rate for All Set the same Pay Rate for all stored video for the specified duration.
Channel Administrator Playlist Content Use this page to define and manage the stored content available to this playlist. Click on any thumbnail to launch the video in a preview window. Use the Add Video or Remove Video to move video from the Asset Library to the Playlist and vice versa. Use the Arrange arrows to move videos up or down as shown in the player. Featured Video If checked, this video be "featured" and will automatically play when the Home tab is selected.
Playlist Schedule Use Add Event or Remove Event on this page to add or remove scheduled events from the playlist associated with a player. Scheduled events are displayed differently on the player page depending on which player template is being used. Video Players Use this page to define and activate a video player. A video player is the complete web page (with feature options, logos, ad images, and color) that will be shown to Internet viewers when they launch your channel.
Channel Administrator Figure 7. Customized "Super" Player Add New Player Use the following pages to create and customize a player. When creating or editing players, you must click the Submit button on each page (if shown) to apply any changes you make. If you do not click Submit , the changes are not applied. There is only one active player per channel. After completing the new player wizard, click Player Preview to see your current customizations to the page.
Use the Immediate Live option to launch a live stream at any time. You can launch the live stream by enabling the On Air status on the Live Webcasting page and enabling the Immediate Live checkbox for that player. This feature is unchecked by default.
Channel Administrator Thumbnail size player (234x252 px) Simple player, no branding (640x552 px) Simple player, with branding (640x735 px) Simple player, with custom size. Enter Player Width and Player Height. No style options available with this template.
Live, VOD, Vertical, no advertising Super - Live, VOD, advertising, community features (800x1500 px) Super - Live, chat, VOD, advertising, Live, VOD, vertical, categories, Web 2.0 advertising (800x535 px) Player Styles Use this page to define the font and colors used on the player page. Select one font from the dropdown that will be used for all text on the page. Use the color picker (Figure 8) to choose a color for each of the page elements shown in the page graphic.
Channel Administrator Figure 8. Color Picker Player Content The content on this page dynamically changes depending on which template you select. The simple templates for example will display little more than Rating, Feedback, and Copyright (these are shown on all templates except Thumbnail and Custom). The super template however (shown below) also has community features (Share, Comment, and Chat) and additional advertising support for ad server images and code.
Rating † Rate the video by assigning one (left) to five (right) stars. To rate a video, a viewer must be registered as a user of the channel and must be signed in. The Total Rating is calculated as an average of all viewer ratings. Feedback † Hyperlink at bottom of page opens a dialog window and sends feedback e-mail to channel administrator. Copyright † Displays copyright text in lower right corner of page. Share Video †† Enter an e-mail address and a message to share this link with other users.
Channel Administrator Ad Banner Browse to a 728x90 px image that will be used as an ad banner. Ad Link Enter a fully qualified URL that links to a web page when you click on the ad banner. † All templates except Thumbnail. †† Super player only. Player Syndication Use this page to enable or disable a syndication link on this player. When syndication is enabled, the message Contact us to syndicate this content is displayed at the bottom of the player page.
View Details The information on this page is populated by the syndication request submitted by a viewer. Use this window to approve or reject each request. An approved request automatically generates an e-mail containing the embed code (Figure 9) to the requesting viewer. When a syndication request is approved, an e-mail with the syndication code is sent to the viewer who made the request. They can cut and paste this code into their own web page.
Channel Administrator Figure 9. Syndication Embed Code Manage Syndication Syndication simplifies remote video management for sites at multiple locations. It reduces the workload required to host, update, and manage your video content. Use this page to manage approved syndication requests by player name. Select a player to view or modify approved, pending, or rejected syndication requests for that player. To see Page Views and Revenue associated with a player, run the Syndication Report.
Webinar Manager The Webinar Manager let's you create a customized, interactive "webinar" presentation (Figure 10). You can create surveys, view comments, and provide Reference Videos and other Resources. You can also use the "Lights On/Off" functionality (see Figure 10 and Figure 11) to show or hide the various tabs and community features shown on the webinar page. The workflow in the Webinar Manager is shown on the splash page.
Channel Administrator Figure 10. Live Webinar Page (Lights On) Figure 11. Live Webinar Page (Lights Off) Session Scheduling Use these pages to create a webinar session. A "session" consists of all of the details related to an individual webinar. These include, for example, dates and times, encoder setup, playlists, players, reference videos, archived videos, survey questions, etc. Most of the fields and options are self-explanatory. This is the first step in creating a webinar.
Session Scheduling Use this page to set a Start date and time and an End date and time. Session Details The Test stream start time sets the number of minutes before actual start time that the live stream will automatically go On-Air. 40 © 2010 VBrick Systems, Inc.
Channel Administrator Encoder Setup Use this page to set recording, video quality, and FTP options. Archive Session Video Use this page to select archived videos that will be available to viewers on the Archived tab of the webinar page (Figure 10). If your webinar session will be using your channel Live Webcasting during the event time, you may want to use this option later to associate the archive of your live webinar, once it is complete and has been uploaded to the Asset Library.
Reference Material Reference material is displayed on the Resources tab of the webinar page. Use this page to add reference material to a session. Note that a maximum of five items can be attached to a session. (To make reference material available, it must first be added on the Webinar Manager > Reference Material page.) Comments Use this page to indicate whether comments will be automatically displayed in the Comments tab on the webinar page.
Channel Administrator Webinar Playlists Use this page to add a new webinar playlist. You can also create a clone of any existing playlist. In VBoss one webinar player is active at any time and it must be associated with a playlist. A playlist is basically the content available to the active webinar. It is an object that defines viewable content, access to that content, and any scheduled webinar. You must create a playlist and associate it with a webinar before you can stream video.
Webinar Payment Use this page to set the Webinar Payment Mode as shown on the Add Webinar Playlist page. Webinar Access Use this page to define access to the webinar. You can allow public or group access, or you can define a common User Name and Password for the entire playlist. Associate Sessions Use this page to associate a webinar playlist with a defined session. A session must be associated with a playlist or it will not play. Webinar Players Use this page define and activate a webinar player.
Channel Administrator Webinar URL. There is one template which you can customize by changing the Font Style, Background Color, etc. After completing the webinar player wizard, click Player Preview to see your current customizations to the webinar page. An "Active" player means which player is associated with the Portal or Webinar URL. All players can be used simultaneously, but each will have its own viewing URL (found by clicking Player Preview ). Only the Active player uses the Portal (or Webinar) URL.
Player Template There is currently one presentation template available (990x620 px). Player Styles Use this page to customize the webinar player. Select Default or Custom . If Custom you can select Font Style, Background Color, etc. Use Restore to Default to restore the original default font and colors. Player Content Use this page to customize the look-and-feel of the webinar page. As shown on the page you can enable/disable Comments, Reference Videos, Surveys and other options.
Channel Administrator enter a Dedicated Live Source that will override the Live Webcasting settings in the Content Manager. Player Syndication Use this page to enable/disable a syndication link on the webinar player. Use Player Preview to see your changes. If syndication is enabled, you will see a Syndicate this content link on the webinar player page.
Comments Manager If comments are enabled on the Player Content page, you can use the Comment Manager to delete comments that are outdated, inaccurate, or objectionable. You can also export all comments to an Excel spreadsheet. Survey Manager If surveys are enabled on the Player Content page you can use this page to create viewer surveys. Multiple choice surveys are shown on the Survey tab on the webinar page. Viewers can click Vote to send their response or View Results to see how others have voted.
Channel Administrator Click Add New Survey to create a survey poll. A poll consists of one 50-character question and up to five 15-character answers. Click on View Detail > Survey Results to see the answers (number of votes and percentages) that were submitted for each session.
Syndication Request A webinar syndication represents a complete webinar object (including all options and customizations) that a viewer can embed in their own web pages. If syndication is enabled on the active webinar, the message Contact us to syndicate this content is displayed at the bottom of the viewer page and viewers will be asked to submit a syndication request.
Channel Administrator Report Manager The Report Manager provides detailed and summary reports about channel usage. It includes reports for the full Account Summary, revenue from Pay-Per-View video, and views per syndication, as well as an Interactive Report Manager for more detailed information. For most reports you simply select a date range (using the calendar or the text field) and click Generate Report . Some will output directly to an Excel spreadsheet.
T To launch the Interactive Report: 1. Use Ctrl-C to copy the unique Username shown near the top of the page to the clipboard. Use Click Here to launch the Login page, paste the Username from Step 1, and enter your Password . This will launch the report application. 2. 3.
Channel Administrator FLS Flash Media Live Streaming WLS Windows Media Live Streaming FLI Flash Live Streaming Ingestion (Amount of data ingested) WLI Windows Media Live Streaming Ingestion (Amount of data ingested) 4. 5. Select a date range, a reporting period, and click the refresh button. The resulting report pages use the following global analytic measurements: Actual Transfer The amount of data moved by the platform during the time period specified.
Bandwidth Report The arrow on the gauge points to the percentage of your allotted bandwidth consumed this month. Overall Storage Report The arrow on the gauge points to the percentage of your total allotted storage consumed. Revenue Report This report shows all pay-per-view videos, in the selected viewing period, for which a payment was received. Syndication Report This report shows channel activity on all syndicated players during the selected viewing period.
Chapter 4 Publisher Administrator Topics in this section Publishing Manager > Asset Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Publishing Manager > Events Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Report Manager > Dashboard Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Note In most respects the behavior of the Publisher Admin is identical to the Channel Admin.
Aggregate Library Content This page lets you aggregate library content that has been uploaded to channels and display that content on the Publisher viewing page. Once you select a Publisher and a Channel , the application discovers all channel content that can be added to Publisher's Asset Library. Use Use Remove Video to remove content from the Publisher's Asset Library. Publishing Manager > Events Scheduling The Publisher does not support a live webcasting stream.
Publisher Administrator Aggregate Schedule Content This page lets you aggregate schedule content that has been created on the channels and display those events on the Publisher's viewing page. Once you select a Publisher and a Channel , the application discovers all upcoming events that can be added to Publisher's Schedule page. Use Remove Event to remove events from the Publisher's Schedule. Report Manager > Dashboard Summary Note The Dashboard Summary is unique to the Publisher Administrator.
View Summary This read-only report provides a comprehensive list of details about the selected channel. It is divided into Account Information and Channel Information. 58 © 2010 VBrick Systems, Inc.
Chapter 5 Admin Knowledge Base Channel Administrators I forgot my username and password and cannot log in to my channel account. If you cannot log in to your account, click the Forgot Password link on the login page, and an e-mail will be sent to the Channel Administrator’s mail account.
From here, you may choose to add this video to your Asset Library. You will then add metatags to this video, adding title, description, and copyright info, as well as a thumbnail image, to make it easier to find among your published videos. How can I view my live video broadcast inside of my company? 1. 2.
Admin Knowledge Base How do I return from full screen video to normal size video viewer? Hit the ESC key. Can I use the Netscape browser to watch videos on VBoss? This website is compatible with the Netscape browser. However, you may encounter some technical difficulties or reduced functionality. To have the best video viewing experience with VBoss, we recommend that you use Internet Explorer version 6.0 and above or Firefox version 2.
associated video or audio program. For instance, 300k requires a minimum of a 300 kbps connection to the Internet. The content may be transferred at a lower rate as long as it is suitable for the connection speed. You can always play the lower speed content over higher speed lines, but a higher number (300k, 500k, 700k, etc.) generally provides better overall quality of streaming.
Admin Knowledge Base viewing experience, we recommend a high speed Internet connection such as DSL or Cable Modem. It is important to note that even if you have a high-speed connection (DSL/ Cable Modem/ T1), Internet traffic congestion affects your connection speed and/or video performance. You will get slower or faster speeds at different times depending on peak or off-peak use hours.
Why is the VBoss video viewer cutoff at the bottom of my monitor? 1. 2. The bottom of VBoss video viewer may appear cutoff if your computer's screen resolution is set to 800x600 pixels or less. To adjust your screen size, complete the following steps: To Change the Screen Resolution for Windows XP users: a. Click the Start button at the bottom left of your desktop. b. Click on Settings and Control Panel. c. Click on the Display icon. d. Click on the Settings tab. e.
Admin Knowledge Base your network administrator grant your logon account local administrative rights on your office computer. I cannot hear my audio feed. 1. 2. 3. 4. 5. 6. 7. 8. 9. First, please make sure that your camera is plugged in and powered on, and that the lens cap is not in place.
3. 4. 5. 6. Make sure that you have removed your lens cap from the camera Make sure that the camera is not in Demo mode. Some cameras must have a tape in the deck to leave demo mode. Others need you to leave the tape deck open, in order to play without recording on the camera. Check the user manual to find out how to optimize your camera for your purposes. Make sure that you have selected the appropriate video input mode (S-Video or Composite video).
Admin Knowledge Base No errors are displaying on my VBrick appliance’s LCD panel, but I am unable to view my live video on my portal page. 1. 2. 3. 4. 5. Your network has a content filter (such as Astaro or Bluecoat) that is blocking you from viewing streaming media. Upgrade the software for this content filter, and your video should play.
68 © 2010 VBrick Systems, Inc.
Chapter 6 User Knowledge Base End Users I am on a Mac computer, and cannot view the videos in my player. Mac viewers may need to download Flip4Mac in order to run Windows Media content. If you are using the JW player, viewers will need to download Microsoft Silverlight, available from http://www.Microsoft.
Can I download videos from the VBoss sites to my computer? All videos are currently available in a streaming format only. Therefore, you can view the videos but you can not download the files to your computer. Please note that viewers have the right to view the videos but do not have the legal rights to download the videos. What does bandwidth mean and what is the difference between 300k and 500k? Bandwidth is a term used to describe connection speed to the Internet.
User Knowledge Base rate of the video clip, the better the quality. However, the speed of your Internet connection will limit which video clip bit rate that you can watch. For example, if you only have a 56kbs dial up connection to the Internet, the highest video clip bit rate that you will be able to watch will be 56kbs or less (most likely less as the majority of dial-up connections only get speeds of 28kbs or less due to phone line issues).
WM encoder to the Internet the most likely cause is that the Publisher of the site you are visiting is not streaming any live video at that moment. If any on demand videos are available you will be able to view those videos only, until the live channel comes back on-air. Why is the VBoss video viewer cutoff at the bottom of my monitor? 1. 2. The bottom of VBoss video viewer may appear cutoff if your computer's screen resolution is set to 800x600 pixels or less.
User Knowledge Base administrator install Microsoft Windows Media Player 9 on your computer (or the Microsoft Windows Media Player 9 codec pack if your computer is running Windows NT) or (b) have your network administrator grant your logon account local administrative rights on your office computer.
74 © 2010 VBrick Systems, Inc.
Chapter 7 FAQs Frequently Asked Questions What is VBoss? VBoss is VBrick Online Streaming Service. VBoss empowers anyone to deliver professional quality live and stored audio/video to viewers via the public Internet. What makes VBoss unique? VBoss includes the award-winning VBrick Video Network Appliance, Internet streaming bandwidth, file storage, personalized viewing pages, and complete remote management.
Is my VBoss video source portable? Yes. Unlike other complex solutions, you may relocate the VBrick appliance at will. You may take it to remote venues, move if from room to room, operate over a wireless network, or even take it home with you. As long as it has a connection to the public Internet, you can broadcast live video. I already have a VBrick. Can I use it with VBoss? Yes. We offer our VBoss remote management services to all VBrick owners.
FAQs bandwidth required to stream all 3 bitrates is 1.74 Mbps, plus a small amount of network overhead bandwidth. Streaming all 3 bitrates should not be attempted unless you know that your network has at least 2 Mbps upload speed, on a line dedicated to use with VBoss. What type of Internet connection do my viewers need to watch my live video? Viewers need public Internet access with bandwidth equal to or better than the rate at which you are streaming.
Can I use an existing CDN account with VBoss? Not exactly. VBoss uses and meters specific streaming media network providers, including Akamai and PowerStream. Your existing CDN can “pull” from VBoss if desired. If you wish to use your existing CDN exclusively, you should consider purchasing a VBrick appliance. Can I use my VBoss VBrick appliance for other things than VBoss? No, your VBoss VBrick is set up to be used only with your VBoss service.
VBrick Systems, Inc.
