Instruction manual

9
T
roubleshooting
8. Troubleshooting
PROBLEM: Vacuum cleaner won't run
Cause:
Power cord not firmly pushed into mains socket, or socket switch is off.
Solution: Plug the cord in firmly to the power outlet and turn socket on.
Cause: Blown fuse or tripped circuit breaker.
Solution: Check fuse/breaker. Replace fuse or re-set breaker.
Cause: Thermal cut-out operates.
Solution: Switch off vacuum cleaner and unplug from mains socket. Leave vacuum cleaner for at least
one hour, clean filters and clear any blockages.
Cause: Main on/off button not pressed.
Solution: Press main on/off button then the remote on/off button on handle.
Cause: Remote button does not work.
Solution: Change batteries in handle, or check that the Infra-red transmitter/receiver is not blocked.
PROBLEM: Vacuum cleaner won't pick up/loss of suction
Cause:
Dirt container full or blocked.
Solution: Empty the dirt container.
Cause: Hose clogged.
Solution: Remove obstruction.
Cause: Pre-filter is clogged.
Solution: Tap clean, wash and dry or replace filter.
Cause: Dirt container not installed properly.
Solution: Re-install the dirt container.
Cause: TurboBrush not installed properly and/or blocked.
Solution: Check for blockages and check that the catches are correctly returned to position.
Cause: Turbotool
TM
is not installed properly and/or blocked.
Solution: Check for blockages and check that the locking ring is correctly returned to position.
Cause: Exhaust filter clogged.
Solution: Contact your nearest service agent.
Cause: Dirt container cyclones are blocked.
Solution: Remove rubber end caps, clear any blockages and replace.
PROBLEM: Accessories won’t pick up
Cause:
Accessories are not attached correctly.
Solution: Refer to section 4.
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