User guide

Table 1–1 (Cont.) Basic Troubleshooting
Symptom Possible Cause Suggested Solution
TZ30 Tape Drive Problems
The tape does not load. Press and release the unload
button. Wait for the green LED
to turn on before sliding the lever
and removing the tape. If the
LED flashes, contact your Digital
services representative.
The system cannot write to
the tape.
The write-protect switch
is in the write-protect
position.
If the write-protect LED is on,
remove the tape, reset the switch
and try writing to the tape again. If
the problem persists, contact your
Digital services representative.
The data read from the tape
cartridge is corrupted.
The tape drive head may be
dirty.
See the VAX 4000 Model 105A
Operator Information manual for
information on cleaning the drive
head.
The tape does not eject. The tape is not rewound.
The operate lever is in the
lock position.
Follow the procedure for removing
a tape from the TZ30 described in
the VAX 4000 Model 105A Operator
Information manual.
TLZ06/TLZ07 Cassette Tape Drive Problems
The system cannot write to
the cassette tape.
The write-protect switch
is in the write-protect
position.
If the write-protect LED is on,
remove the tape, reset the switch
and try writing to the tape again. If
the problem persists, contact your
Digital services representative.
The cassette tape is not
loaded.
Load the cassette tape.
The write-protect LED
flashes.
The tape drive heads are
dirty or the tape is worn.
Clean the drive heads (see the
VAX 4000 Model 105A Operator
Information manual). If that
doesn’t work, use a new tape.
The data read from the
cassette tape is corrupted.
The tape drive heads may
be dirty.
See the VAX 4000 Model 105A
Operator Information manual for
information on cleaning the drive
head.
(continued on next page)
Troubleshooting and Diagnosing Problems 1–7