User guide

Table 1–1 (Cont.) Basic Troubleshooting
Symptom Possible Cause Suggested Solution
RX™26 Diskette Drive Problems
The diskette drive is faulty. Contact your Digital Services
representative.
The diskette density is
incorrect.
The RX26 accepts only high-
density (HD) or extra-density (ED)
diskettes.
The diskette drive head
may be dirty.
See the VAX 4000 Model 105A
Operator Information manual for
information on how to clean the
diskette drive head.
The system can read
from but cannot write to
a diskette.
The write-protect switch
is in the write-protect
position.
Eject the diskette and reset the
switch. Try writing to the diskette
again.
The diskette does not eject. The diskette is incorrectly
positioned in the drive.
Gently press the diskette with your
finger and reposition it. Press the
eject button again.
TZ30 Tape Drive Problems
The TZ30 green LED
flashes rapidly.
The drive mechanism is
faulty or the tape cartridge
is damaged.
Press and release the unload button
to clear the fault. If the LED
continues to flash, do not try to
remove the tape cartridge or use
the tape drive. Contact your Digital
services representative.
The TZ30 does not operate. The drive does not contain
a tape cartridge.
Insert the tape cartridge and press
the unload button.
The operate lever does not
slide.
The tape cartridge is in use. Wait for the green LED to turn
on and try again. If the problem
persists, do not use the drive.
Contact your Digital services
representative.
The operate lever does not
lock.
The tape cartridge is not
inserted correctly.
Reinsert the tape cartridge. If
the problem persists, contact your
Digital services representative.
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1–6 Troubleshooting and Diagnosing Problems