User guide

Table 1–1 (Cont.) Basic Troubleshooting
Symptom Possible Cause Suggested Solution
EF/RF-Series Integrated Storage Element (ISE) Problems
1
Problem in the controller or
ISE.
If the Fault indicator stops
blinking, the system may have
corrected itself. Run MDM. If the
Fault indicator remains lit, call
your Digital service representative.
A read error message
displayed; the Run/Ready
button is out.
ISE is not spun up. Press the Run/Ready button to
the in position. When the green
indicator lights, the ISE is available
for use.
RRD42 Compact Disc Drive Problems
The drive does not accept
the caddy.
The disc is upside-down in
the caddy or it is not placed
correctly in the caddy.
Remove the disc from the caddy
and reinsert it properly.
The system does not have
power.
Set the system unit on/off switch to
the on (|) position and press the
eject button again.
RRD43 Compact Disc Drive Problems
The drive does not accept
the disc.
The disc is upside-down or
not placed correctly in the
drive.
Remove the disc from the drive and
reinsert it properly.
The system does not have
power.
Set the system unit on/off switch to
the on (|) position and press the
eject button again.
1
Only RF3X drives are internal; all other RF-series drives are external.
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Troubleshooting and Diagnosing Problems 1–5