Technical data

Intended Audience
This document is intended for Digital Services personnel and licensed
self-maintenance customers.
Customer Responsibilities
Customers should not install the conversion kit unless they are qualified
self-maintenance customers. Only qualified maintenance personnel should
perform the installation procedure. If you are not a qualified self-maintenance
customer, call Digital Services to schedule a system conversion.
It is the customer’s responsibility to perform a software backup before a Digital
Services representative arrives at your site.
When the conversion is complete, return the old CPU module to Digital.
Appendix A contains forms that need to be completed by the Digital Services
representative and signed by both the customer and the Digital Services
representative.
Digital Services Responsibilities
The Digital Services representative should contact the customer to ensure that
the customer’s software is backed up before arriving at the site.
After installation of the conversion kit, the Digital Services representative
must complete the following forms (found in Appendix A) and remove them
from this document by tearing them along the perforated line. The forms must
be signed by both the customer and the Digital Services representative.
• Digital Services Worksheet
• Installation Receipt–Customer Copy
• Installation Receipt–Digital Services Copy
• Return Material Checklist
The Digital Services representative should give the customer the signed
Installation Receipt–Customer Copy. The representative should include the
signed Installation Receipt–Digital Services Copy with the CPU module that is
being returned to Digital to ensure the customer receives credit.
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